Posted:2 weeks ago|
Platform:
Remote
Full Time
ROLES & RESPONSIBILITIES OF FIELD SERVICE ENGINEER
· Installing: Setting up and configuring UPS system at customer sites.
· Routine maintenance: Performing regular inspections, preventative measures, and cleaning to maintain equipment's operational readiness.
· Troubleshooting and repair: Diagnosing and resolving technical issues, performing repairs, and replacing faulty parts.
Technical Support and Customer Interaction:
· Providing technical support:
Answering customer queries, offering guidance on equipment usage, and providing remote or on-site assistance.
· Training customers:
Educating clients on proper equipment usage, maintenance procedures, and troubleshooting techniques.
· Customer communication:
Communicating effectively with customers to understand their needs, address concerns, and ensure customer satisfaction.
· Documentation:
Maintaining accurate records of service activities, installations, and repairs.
· Safety compliance:
Ensuring adherence to safety regulations and guidelines during all service operations.
· Inventory management:
Managing spare parts and tools required for repairs and maintenance
Educational Qualification:
ITI / Diploma in Electrical or ElectronicsExperience :1 or 2 years on UPS field
Job Types: Full-time, Permanent, Fresher
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
Schedule:
Work Location: In person
Better Power Services Pvt Ltd
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