University Relationship Manager

Key Responsibilities:

• Establish and maintain strong working relationships with senior and mid-level university administrators, and academic coordinators.
• Proactively communicate student and program-related issues to the university and work toward resolution in a timely and efficient manner.
• Ensure smooth academic operations including registration, exam coordination, and documentation in collaboration with university stakeholders.
• Act as a conduit between internal academic teams and external university departments to maintain compliance with institutional policies.
• Track the academic progress of students and coordinate with university departments to ensure timely support and completion of required coursework.
• Prepare reports, maintain liaison logs, and escalate unresolved issues to higher management as necessary.
• Stay updated with policy changes and regulatory developments affecting university partnerships and propose operational improvements accordingly.

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