Unit Manager (Hotel Industry)

As a Unit Manager at our client's hotel, your primary responsibility will be overseeing the daily operations to ensure high-quality service delivery. You will play a crucial role in managing and developing the hotel staff through training and support, while also implementing effective strategies to drive revenue and enhance profitability. Your commitment to maintaining exceptional customer service standards and guest satisfaction will be key in this role. In addition to operational duties, you will be involved in budgeting, financial management, and ensuring compliance with health and safety regulations and hotel policies. Your role will also encompass evaluating and monitoring the performance of hotel amenities, handling guest complaints efficiently, and collaborating with marketing teams to develop promotional campaigns. Your qualifications should include proven experience as a Unit Manager or similar role in the hotel industry, along with a Bachelor's degree in Hospitality Management or a related field. Strong leadership skills, excellent communication abilities, proficiency in hotel management software and MS Office Suite, and a knack for multitasking effectively are essential for success in this position. Additionally, you should possess in-depth knowledge of customer service standards, analytical skills, and experience in budget preparation and financial management. Your role will require you to work closely with senior management to align operations with business objectives, which necessitates flexibility in working various shifts and hours. Strong organizational skills, attention to detail, and the ability to work under pressure to meet deadlines are also crucial. Fluency in English is a requirement, while additional languages and certification in hospitality management are considered advantageous. If you are a dedicated professional with a passion for team leadership, customer service, budget management, and operational efficiency, we invite you to apply for this challenging and rewarding opportunity in the hospitality industry.,