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Home
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Jobs in Pune
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Spes Manning
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Unbelievable Pay Out - Opening For BPO Grad Fresher/ Experience

Unbelievable Pay Out - Opening For BPO Grad Fresher/ Experience

Spes Manning

0 - 5 years

2 - 6 Lacs

Pune

Posted:3 weeks ago| Platform:

Apply

Skills Required

International Voice Process International BPO Blended Process Inbound Voice Process Handling Customer Queries Customer Service Calls Handling Excellent Communication In English

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Opening: International Voice / Blended Process Pune Location

Salary Package:

Fresher:
18000 to 20000 in hand per month (Up to 3 LPA)
Experienced:
Up to 6 LPA (30% Hike on Last In-Hand Salary, subject to experience and performance)

Key Responsibilities:

Handle inbound and outbound customer calls and chats (as per process requirement)
Resolve customer queries with empathy and professionalism
Meet quality and performance targets (AHT, CSAT, FCR, etc.)
Maintain accurate records of customer interactions
Ensure adherence to process compliance and guidelines.

Eligibility Criteria:

Minimum
HSC (12th pass)
or
Graduate in any discipline
Freshers
with good English communication skills are welcome
Experience in international voice/blended BPO
will be an added advantage
Excellent spoken English and ability to handle global customers
Willingness to work in
rotational shifts and night shifts

Skills Required:

Strong verbal and written communication
Customer-first attitude
Good problem-solving and interpersonal skills
Basic computer and MS Office knowledge

Why Join Us?

How to Apply:

Note: No virtual Rounds of Interview

Preferred candidate profile

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