Home
Jobs

464 Tso Jobs - Page 14

Filter
Filter Interviews
Min: 0 years
Max: 25 years
Min: ₹0
Max: ₹10000000
Setup a job Alert
JobPe aggregates results for easy application access, but you actually apply on the job portal directly.

3 - 5 years

3 - 7 Lacs

Bengaluru

Work from Office

Naukri logo

Job Title Mainframe Analyst Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to the organizational guidelines and processes. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Preferred Skills: Technology->Mainframe Technologies->Mainframe Technologies- ALL Educational Requirements Bachelor of Engineering Service Line Cloud & Infrastructure Services * Location of posting is subject to business requirements

Posted 2 months ago

Apply

0 - 5 years

2 - 4 Lacs

Chennai, Lucknow, Indore

Hybrid

Naukri logo

Customer Support Associate (CSA) – Join Our Dynamic Team! 9-hour shift: 8 hours of work + 1-hour break. 5-day work week with any 2 days off. 24/7 shift flexibility is a must. Ready to make an impact? Apply now! Required Candidate profile Open to Graduates & Undergraduates. Freshers can apply – Kickstart your career! Apply Now! Applications are only accepted through this link: https://tinyurl.com/ehire1

Posted 2 months ago

Apply

0 - 5 years

2 - 3 Lacs

Chennai, Bengaluru, Hyderabad

Work from Office

Naukri logo

Opening for Freshers and Experience candidates in BPO Domain for Customer Support English + Tamil required Salary 14k to 25k Inhand Walk-in Interviews Providing customer support. Work Location :Chennai, Bangalore, Hyderabad -Language- English+ Tamil -Graduation not mandatory. -Immediate joiners required. Voice Process / Non voice / Call center / BPO Pls call Naveen 9962331867 for more info Thanks, Naveen 9962331867

Posted 2 months ago

Apply

0 - 5 years

2 - 3 Lacs

Chennai, Bengaluru, Hyderabad

Work from Office

Naukri logo

Opening for Freshers and Experience candidates in BPO Domain for Customer Support English + Tamil required Salary 14k to 25k Inhand Walk-in Interviews Providing customer support. Work Location :Chennai, Bangalore, Hyderabad -Language- English+ Tamil -Graduation not mandatory. -Immediate joiners required. Voice Process / Non voice / Call center / BPO Pls call Naveen 9962331867 for more info Thanks, Naveen 9962331867

Posted 2 months ago

Apply

0 - 5 years

2 - 3 Lacs

Chennai, Bengaluru, Hyderabad

Work from Office

Naukri logo

Opening for Freshers and Experience candidates in BPO Domain for Customer Support English + Tamil required Salary 14k to 25k Inhand Walk-in Interviews Providing customer support. Work Location :Chennai, Bangalore, Hyderabad -Language- English+ Tamil -Graduation not mandatory. -Immediate joiners required. Voice Process / Non voice / Call center / BPO Pls call Naveen 9962331867 for more info Thanks, Naveen 9962331867

Posted 2 months ago

Apply

1 - 3 years

3 - 5 Lacs

Hyderabad

Work from Office

Naukri logo

Cigna is multinational organization and a leading global health services Provider, dedicated to helping people improve their health, wellbeing and sense of security. We are seeking a Data Archival Analyst with one to three years of professional experience in software development and some familiarity with relational database technologies. This position offers an exciting opportunity to enhance your skills while working on a mix of modern and legacy systems. As part of our team, you'll contribute to the design, development, and maintenance of data archival solutions in a collaborative, fast-paced environment. Responsibilities: Candidate should have very good communication skills and presentation skills. Ability to learn fast and execute accordingly. Candidate should be Highly Motivated and a Self-Starter at work. Collaborate with cross-functional teams, including senior engineers, to understand requirements and deliver solutions A foundational understanding of atleast one relational database is essential Familiarity with mainframe tools like TSO, ISPF, JCL is beneficial Data Archival experience is a major plus Collaborate across teams including subject matter experts to deliver high-quality products. Compile timely, comprehensive and accurate documentation and or reports as requested Possess up-to-date knowledge of technological developments in the industry Stay up-to-date on current database trends and practices. Qualifications Required Skills: 1-3 years of experience Knowledge of scripting is a plus Familiarity with Linux / Unix operating systems Required Experience & Education: Candidates must have strong experience in the following areas: Bachelors of Engineering in Computer Science or equivalent degree.

Posted 2 months ago

Apply

2 - 8 years

10 - 11 Lacs

Chennai

Work from Office

Naukri logo

JOB ROLE SUMMARY The Data Center Operations Analyst provides technical support to computer operators and account teams, as well as other support groups. They perform functions in both a mainframe and a client server environment, maintain and assist with ongoing technical applications and operations, to ensure the efficient and optimal operation of the Data Center. They are responsible for scheduling software support, workload balancing of scheduled and non-scheduled work within the mainframe and server environment, support of code promotion and reporting products on mainframe and server environments. DUTIES AND RESPONSIBILITIES Formal mentorship concluded High complexity assignments augmentation and/or independent segment owner Moderate complexity assignments augmentation (1 or >) or owner Low complexity assignments owner (1 or >) May lead another individual Ability to see whole picture Perform some operations requirements and provide training for level 1 associates. Understand data enter environments and applications. Participate in technical solutions for clients and operations environments. Setup schedules for both mainframe and server workloads. Internal / external reporting Troubleshoot simple issues with schedule, code promotion or reporting. Evaluate processes for enhancement SUPERVISORY RESPONSIBILITIES This position does not have direct reports but may mentor less experienced associates in the role. RECRUITING INFORMATION Specific hiring needs may vary by location, industry, client, internal department and other business related factors. The qualifications section lists examples that may be used as guidance when populating required and preferred skills sections of recruiting requisitions / job postings. QUALIFICATIONS Required Typically requires a Bachelor s degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience HS grad/equivalent and 5 years experience in IT and with a Job Scheduler. Microsoft (Outlook, Word, Excel) Strong written / verbal Communication skills Designing skills Analytical and Critical thinking skills Client facing Job Scheduler product knowledge mainframe (TSO, SDSF, TMS, QuickRef) Server scripts (read code) Midrange server knowledge Preferred Functional knowledge of Ensono products FTP knowledge EasyTrieve knowledge SAS knowledge File Aid knowledge CA Service Desk knowledge Microsoft (Visio) Smart automation skills JCL (read code) SharePoint Travel % TBD by field - Needed to create job code and for Department of Labor Any reference to years of experience should be disregarded in the UK JR011447 Next Job Posting Associate Data Center Operations Analyst Mainframe Operations Social Share

Posted 2 months ago

Apply

1 - 3 years

10 - 11 Lacs

Bengaluru

Work from Office

Naukri logo

1 to 3 yrs. Experience in Experience in Mechanical certification domain. Working knowledge in Aerospace grade mechanical system / component, testing, certification & qualification (Interior components, Seats, Galleys, Lighting) Experience in authoring Qualification/Certification Test Plans/Reports - Structural, Flammability, and Environmental. Evaluation of aircraft equipment BOM to ascertain applicable qualification/certification requirements. Understanding of/Experience with the following regulatory/standard qualification & certification requirements: 14 CFR Part 25.561, 25.562, 25.853 and corresponding sections in CFR parts 23, 27 & 29 and EASA CS FAA AC 25-17, PS-ANM-25.853-1-R2 SAE AS8049, SAE ARP5526, SAE ARP6199 RTCA DO-160 Airbus ABD0031, ABD0100 1.2 Boeing D6-51377, D6-83466-1, D6-81926 Create FMEA reports for all Mechanical components and system level. Understanding of environmental qualification requirements and creation of qualification test plan & reports. Creation of similarity reports and perform similarity analysis Working knowledge on reliability analysis. Have expert understanding of engineering drawings. Having working knowledge of change management (ECN process) and PLM tools (Teamcenter) Good to have Design knowledge of Mechanical systems. Familiarity/Experience with TSO-C127, TSO-C39 helpful, not necessary Basic Qualifications: 1 to 3 years of experience in Aerospace Mechanical Qualification & certification activities. B.E in Aerospace/Mechanical Engineering.

Posted 2 months ago

Apply

7 - 12 years

4 - 8 Lacs

Pune

Work from Office

Naukri logo

Strong project Mgmt and leadership skill. Expertise plastics parts development and injection molding. Knowledge of TSO, BOM, PPAP, APQP, and related processes. Excellent communication skills with customers and internal teams. Proficient in MS Office

Posted 2 months ago

Apply

0 - 5 years

2 - 5 Lacs

Ghaziabad, Delhi NCR, Gurgaon

Work from Office

Naukri logo

We have CONTINUOUS REGULAR INTERVIEWS for INTERNATIONAL CHAT & VOICE processes for a TOP MNC located at Gurgaon. We have voice processes as well. FRESHERS TO 5 YEAR Experienced candidates can apply. ***PLEASE SHARE WITH FRIENDS WHO ARE LOOKING FOR A STABLE JOB*** Requirement Details International Chat & Voice Process Freshers and experienced candidates can apply Looking for immediate joiners must have normal good typing speed Salary : UPTO 30K + Incentives Comfortable shifts CONTACT IMMEDIATELY Sr HR Ranjan - 8586942554 ( Call & WhatsApp) Email: ranjansahakne3@gmail.com TOUCH CONSULTANTS NO CHARGES

Posted 2 months ago

Apply

8 - 12 years

15 - 20 Lacs

Hyderabad

Work from Office

Naukri logo

Job Description: • Systems application mainframe engineer candidate must have Parallel Sysplex experience designing, installing, maintaining and supporting the major application subsystems running on z/OS. Must possess minimum of 7 years previous experience as a systems mainframe engineer installing and supporting at least two of the three major application subsystems, CICS or MQ on z/OS and provide leadership and training. • Bachelors degree or equivalent work experience • 10 years of experience in CICS for z/OS or MQ for z/OS, along with mainframe related tools such as BMC Catalog Manager, BMC ChangeManager, BMC Apptune, BMC Mainview, IBM –CICS Interdependency Analyzer, IBM –CICS Performance analyzer, SMPE, ISPF, SMS, SMF • Responsible for the overall management and administration of CICS for z/OS and MQ for z/OS subsystems across multiple Sysplexes and CECS. • Effective workload balance tuning and performance knowledge • DB2 for z/OS Experience desired • CTG experience desired • REXX experience desired • Vendor management experience • zCEE experience desired • Provides 247 oncall support within a team rotation • Strong Leadership and Communication skills • Document and enforce data security with consideration for key dependencies of CICS and MQ on system z.

Posted 2 months ago

Apply

0 - 5 years

4 - 5 Lacs

Gurgaon

Work from Office

Naukri logo

Dear Candidates Greetings from People Staffing Solution. We are hiring for International Customer service / Technical Support. Work Location - Gurgaon Below are the details: Must have excellent communicatin skills. Edu. - Grad/Undergrad both can apply. Exp - Fresher and experience both are eligible. Must be okay with rotational shifts & rotational Week-offs; 5 days working only. Salary - 4 LPA +Incentives Monthly 10 k Cabs - Both side cabs 2,000 Performance linked Incentive Floor incentives Gurgaon - Location For getting your interview schedule or more details, you can connect through call or WhatsApp with you HR Team on below mentioned numbers. HR Keshav : 7703891018, HR Jiya : 9871963783, , HR Harshita : 9871914607, HR Varun : 7428873390, HR Saloni : 8595962303,HR Arpan : 7428871063, HR Binti : 931576648

Posted 2 months ago

Apply

10 - 15 years

20 - 23 Lacs

Hyderabad

Work from Office

Naukri logo

Bachelor s/ Master s degree in Engineering (ECE/CS/EEE) 10+ years experience in software development/systems/software verification with minimum 5 years experience in software verification & validation. Strong technical skills with emphasis in the areas of software development and verification processes, TSO certification and DO-178B/C design assurance guidelines. Strong understanding of software verification methods and tools currently in use as well as in industry standards and direction. Strong technical leadership skills and stake holder management. The candidate should be highly motivated and have the ability to influence technical decisions. The candidate shall have effective communication skills. Mindset to contribute to technical initiatives for continuous growth. Good understanding of Aero Cockpit display products business. Passion to explore opportunities and solutions. Job Description: Good understanding in avionics concepts, domain and processes with an expertise in the field of Verification & Validation of avionics embedded software. Good Understanding the DO-178B/C planning and certification process. Very good knowledge on C, C++, Python, Embedded programming, Model based Testing. Experienced in driving common test architecture / environment / strategies , tools, processes. Expertise in using debuggers, simulators & good knowledge on structural coverage tools like VectorCover, LDRA, TCA, CodeTest and TRACE 32 etc. Proficient with deep knowledge and understanding of DO 178 B / C and supplements. Passion to explore opportunities and solutions in test methodologies and test design automation. Experienced in managing stakeholders within and outside organization demonstrate ability to identify and propose technical improvements using engineering expertise. Capable of ideating/driving VPD ideas and RDE reduction initiatives. Knowledge in cockpit display products. Experience in Change Impact Analysis (RA, DRAT), Tool Qual, TRR, RFS, Cert Docs, SOI#3 Audits will be considered as plus

Posted 2 months ago

Apply

7 - 12 years

9 - 14 Lacs

Coimbatore

Work from Office

Naukri logo

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : IBM z/OS Good to have skills : Mainframe DevOps Minimum 7.5 year(s) of experience is required Educational Qualification : Bachelor of Computer Engineering Science Bachelor of Science IT specialization Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing support to end-users. Your expertise in IBM z/OS and Mainframe DevOps will be essential in troubleshooting and resolving technical issues. Join our team in Bengaluru and contribute to the success of our organization. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Ensure efficient functioning of critical business systems. Identify and resolve technical issues in a timely manner. Collaborate with cross-functional teams to address system-related challenges. Contribute to the development and implementation of application support processes and procedures. Professional & Technical Skills: Must To Have Skills:Proficiency in IBM z/OS, Mainframe DevOps. Strong understanding of software troubleshooting and problem-solving techniques. Experience in analyzing and resolving application issues. Knowledge of ITIL processes and best practices. Familiarity with incident management and change management processes. Additional Information: The candidate should have a minimum of 7.5 years of experience in IBM z/OS. This position is based at our Bengaluru office. A Bachelor of Computer Engineering Science or Bachelor of Science IT specialization is required. Qualifications Bachelor of Computer Engineering Science Bachelor of Science IT specialization

Posted 2 months ago

Apply

0 - 5 years

2 - 4 Lacs

Chennai, Lucknow, Indore

Work from Office

Naukri logo

- Customer Support Associate (CSA). - Have to resolute customers query over Call & Chat. - Good computer navigational skills. - 9 hour of the day, 8 hrs. work and 1 hour break - 5 days working and any 2-week offs. - Should be flexible in 24*7 shifts. Required Candidate profile - Fresher can apply. - Graduate / Undergraduate. Please visit the following link to submit your job application. Applications will only be processed through this link: https://bit.ly/2244667

Posted 2 months ago

Apply

6 - 14 years

8 - 16 Lacs

Bareilly

Work from Office

Naukri logo

Business: Consumer Products Division Department: Sales Travel: High Job Overview: The incumbent would be responsible for the primary & secondary sales for the territory. The deliverables of this role is to increase the sales with the retailers/wholesalers by handling the distributors. Continuous exploration and implementation of strategy for building opportunities & developing team to drive daily POB target. Key Stakeholder: Internal Marketing, Supply Chain, Human Resources, Sales Development Key Stakeholder: External Retailers, Wholesalers, Distributors, Key Accounts customers Reporting Structure: Role directly reports to Area Business Manager Experience: Minimum 3 years of experience in OTC/FMCG industry Hands on experience in handling distributors and subordinates Skills: Effective persuasive skills and basic understanding of numerical. Good communication skills Team development and engagement. Planning & Execution Stakeholder management Technology adoption & embedment Graduate or above Responsible for Primary/Secondary target for the region and growth of business Planning of primary and secondary for the month Distributor management with appointment of new distributor whenever required Team handling Ensuring fill rate for physical and online retailers Receiving correct claims and getting them processed Maintain all required records Ensuring timely clearance of company outstanding Closure of distributor in case required and clearing all outstanding Store execution Make journey plan for TSO and ensure adherence to same Ensuring stock availability at prominent place for all our products Ensuring that all promotion communications are properly done Taking paid or non-paid secondary space in the store in best possible place Interact with local/regional category persons of all retailers (National/regional/Local) Help in getting products available with local retailers Coordinate with respective CFA to ensure timely supplies to distributors/direct retailers Ensuring sufficient stocks with distributors and retailers in the region

Posted 2 months ago

Apply

5 - 8 years

14 - 16 Lacs

Noida

Work from Office

Naukri logo

Role:Works throughout the software development life cycle and performs in a utility capacity to create, design, code, debug, maintain, test, implement and validate applications with a broad understanding of a variety of languages and architectures. Analyzes existing applications or formulate logic for new applications, procedures, flowcharting, coding and debugging programs. Maintains and utilizes application and programming documents in the development of code. Creates appropriate deliverables and develops application implementation plans throughout the life cycle in a flexible development environment Analyzes, modifies, and develops moderately complex code/unit testing in order to develop concise application documentation. Performs testing and validation requirements for moderately complex code changes. Applies a full understanding of procedures, methodology and application standards to include Payment Card Industry (PCI) security compliance. MCA, B.Tech or B.E (four year college degree) or equivalent Typically minimum of 5.5 to 8 years - Professional Experience In Coding, Designing, Developing And Analyzing Data. Typically has an advanced knowledge in IBM Mainframe, COBOL, DB2, JCL, IMS DB, VSAM, TSO/ISPF Working experience in IBM File Manager, Debug Tool, CA7/11, Endevor Understanding of complete Software Development Life Cycle (SDLC) Experience with Agile Methodology

Posted 2 months ago

Apply

2 - 7 years

4 - 9 Lacs

Karnataka

Work from Office

Naukri logo

About The Role - 10 - 15Yrs Exp LocationHyd/Blr/Pune/Chennai Cerner Application support, Incident resolution, Implementation of Cerner Millennium Projects. Experience in configuring and troubleshooting CERNER solution functionalities/Components. Perform complex troubleshooting investigations and documenting notes and knowledge articles. Gather requirements and determine scope of work and plan for on time delivery. Ability to workself-sufficiently on assignedtime sensitive tasks. Develop and maintain good relationship with peers and client, provide timely feedback to encourage success. Strong communication skills with excellent interpersonal skills both in written and verbal correspondence. Ability to learn and adapt to changing landscape and acquire new skills with technology advancement and to work, coordinate with global teams. Readiness towards work at odd hours/on-call and weekends as and when needed. Cerner INVISION Legacy Application (Key Words) Key Skills MainframeAS400 COBOL Programming, RPG/CL, RPGLE, CICS, TSO, VSAM DatabaseDB2 Invision Patient Management / Patient Accounting OAS/GLOD Screen Builder DomainHealthcare Optional Skills Adhoc Report SUP/SUT update Cerner Invision Patient Accounting / Management HDX, HL7 Charges RPM Receivable Payor Management (RPM) Case Mix Payor Responsibilities Management (PRM) Charge Description Master (CDM) OML (Optional Master List) Claims

Posted 2 months ago

Apply

0 - 5 years

3 - 5 Lacs

Gurgaon

Work from Office

Naukri logo

Dear Candidates Greetings from People Staffing Solution. We are hiring for International Customer service / Technical Support. Work Location - Gurgaon Below are the details: Must have excellent communicatin skills. Edu. - Grad/Undergrad both can apply. Exp - Fresher and experience both are eligible. Must be okay with rotational shifts & rotational Week-offs; 5 days working only. Salary - 3.50 LPA to 5.00 LPA Cabs - Both side pickup and drop facility 2,000 Performance linked Incentive Floor incentives. For getting your interview schedule or more details, you can connect through call or WhatsApp with you HR Team on below mentioned numbers. HR Keshav : 7703891018, HR Jiya : 9871963783, , HR Harshita : 9871914607, HR Varun : 7428873390, HR Saloni : 8595962303,HR Arpan : 7428871063, HR Binti : 931576648

Posted 2 months ago

Apply

2 - 7 years

4 - 9 Lacs

Pune

Work from Office

Naukri logo

Mainframe developer Mainframe developer experince with card dom Mainframe developer experience with card domain experience mB2/C1 PUNE LOCATION NP-60DAYS

Posted 2 months ago

Apply

8 - 13 years

20 - 25 Lacs

Kolkata

Work from Office

Naukri logo

The incumbent will be responsible for managing entire area for driving sales, product Awareness Building, Visibility & Merchandising. Ensuring consistency in primary and secondary sales. Analyzing and handling Competition and competitor activities. Preparing deliverables and targets for all team members Key Stakeholders: Internal Area Sales Team, ZHR, Business Training , Commercial officer , HO support function Key Stakeholders: External Retail outlets, Distributors, CFAs Reporting Structure: Zonal Business Manager Experience: Minimum 4 year to 10 year selling experience in FMCG/OTC/pharma Industry Must have extensive sales experience and experience in managing a large sales force Skills People Management Strong interpersonal skills Team management skills Negotiation skills Problem Solving skills Graduate + MBA / PGDBM Drive Business Strategy and Processes Develop and implement business strategies and action plans and propose business improvement Assign targets to the team members reasonably based on the potential of the territory and resources Sales Forecasting at monthly and quarterly level, monitoring sales team performance, analyzing data and reports Enable TSO/TSI/SO to maximize the output from retailers and distributors by using knowledge and skills effectively (product detailing/sales closing / objection handling / input utilization / scheme utilization/ POS, POP utilization) through Joint FieldWork Resolving Customer Complaints and grievances Coordinating with HO for Brand related activities, Supply Chain, Finance and HR Infrastructure Management Develop and manage efficient distribution networks for sales through appointment of distributors, maintaining stock levels, timely billing and collection CFA Management Team Handling & Development Coaching and Mentoring the team members to align their performance with the business plans Managing TSOs, TSIs and SOs effectively and ensuring their development Enabling the team members for achievement of incentives Ensuring timely reporting through teamin company prescribed formats Induction and on the job training of new team members Involvement in the competency based recruitment process in coordination with Zonal HR

Posted 2 months ago

Apply

1 - 5 years

2 - 4 Lacs

Gurgaon

Work from Office

Naukri logo

Dear Candidates Greetings from People Staffing Solution. We are hiring for Travel Chat/Voice Process. Work Location - Gurgaon Below are the details: Must have excellent communicatin skills. Exp - Minimum 6 months of experince into Customer Service Must be okay with rotational shifts & rotational Week-offs; 5 days working only. Salary - 4.32 LPA + upto 8.5k variables Cabs - Both side in odd hours. 1 side cab and other side shuttle pick up + shuttle reimbursement For getting your interview schedule or more details, you can connect through call or WhatsApp with you HR Team on below mentioned numbers. HR Nikita - 9717377166; HR Ishika - 9267956220, HR Deeya - 8851628393, HR Neha - 9266544856: HR Harshita - 9871914607

Posted 2 months ago

Apply

5 - 10 years

9 - 10 Lacs

Bengaluru, Kannur

Work from Office

Naukri logo

Job Description Financial Outcomes Primary Sales Develop the channel partner network and implement the distribution objectives to drive reach penetration across the territory Secondary sales (Retail Distribution) Increase number of retail outlets, maintain high service level, drive visibility of all categories of products and ensure commercial hygiene (usage of technology while placing retail orders) in the territory Customer Service Provide ground level inputs for promotions, local activations demand forecasting exercise Ensuring timely submission of stockiest claim along with supporting documents adhering to the company s guidelines Internal Processes Regular analysis of primary secondary sales data to identify gaps in the business providing insights to Area Sales Manager Timely communication with CFAs to maintain timely supplies. Real time follow ups with CFAs for stock conversion delivery Co ordination with Finance team for pricing issues, accounts settlement, claims management Innovation and Learning Capability building of the indirect sales force by communicating and reviewing their delivery against expectations, and enhancing their sales skills by conducting market work with them regular training. Effectively engage motivate field force (TSE s, TSO s, PDSR s DSR s) with an objective to achieve ambitious business plans, maximize incentive earning in the team, coach individuals with performance issues, build functional capability and reward recognize right behaviors.

Posted 2 months ago

Apply

5 - 10 years

5 - 10 Lacs

Saharanpur

Work from Office

Naukri logo

Job Description Financial Outcomes Drive Rural Business expansion through both Superstockists, SubD Network and Pragati DB Ensure clear communication, tracking and improvement in incentive Earning of TSOs and DSRs Anchor achievement of volume value targets by Month, QTR Year Increase distributor footprint, effectively engage distributor with complete adherence to process compliances. Customer Service Drive Rural Business: Overall Rural Infra SubD Appointments, Rural Salesman Efficiency and Cost, Overall Lines Sold, Categories billed Drive best in class rural execution by leading TSO Team ; Drive LUP, Range Billing of Super stockist, SubD, Pragati DB Effective management of Super Stockists Issue Resolution, Drive investment and Market Servicing Ensure adequate DSR Count /Master Mapping Hygiene/Retailer Count/Route Count at Pragati DB Custodian of Rural SND: Super Stockist Count, SubD Count, Wholesale, Pragati DB, Samruddhi Count as per Annual Plans Internal Processes Rural Network Expansion: Track Village Coverage by POP CLASS Expand Coverage in 20K 50K, 10K 20K, 5K 10K POP Group Market Representation and Coverage: Drive Market Coverage as per SND Norms, Ensure POP Group Level Mkt. Representation Infrastructure Deployment and Quality: Pragati Distributor Performance Efficiency; Total Lines Sold, Bills Productivity in Pragati Markets Super stockist and Sub D range Billing efficiency, Pragati DB Range billing Efficiency Innovation and Learning Effectively engage motivate field force with an objective to achieve ambitious business plans, maximize incentive earning in the team, coach individuals with performance issues, build functional capability and reward recognize right behaviors.

Posted 2 months ago

Apply

1 - 3 years

3 - 7 Lacs

Hyderabad

Work from Office

Naukri logo

Job Description Job Purpose As a Mainframe Systems Operations Analyst within the Operations and Technology teams at Intercontinental Exchange (NYSE:ICE), you will be responsible for monitoring and managing processes, jobs, and batches on IBM Mainframes. Your role is crucial in ensuring the smooth operation of our mainframe systems, investigating and resolving issues, and maintaining high standards of performance and reliability. You will work closely with team members to support our global market infrastructure, enabling customers to manage risk and make informed decisions. Responsibilities Mainframe Console Management: Monitor and control a mainframe console to process and complete jobs. Error Investigation: Investigate error conditions in job/computer processing, equipment malfunction, and network (on-line) performance. Standard Procedures: Invoke standard procedures in response to job abends or other process issues. Preventive Maintenance: Set up, prepare, operate, and perform preventive maintenance monitoring on IBM Mainframes. Network Control: Control and monitor the on-line network from the central network control center. Additional Duties: Perform other related duties as assigned by management. Knowledge and Experience General IT Experience: Minimum of 1-3 years of general IT experience. IBM Mainframe Experience: Minimum of 1-3 years with IBM operating systems and IBM Mainframe. Batch Processing: Experience working in a high-volume batch processing environment. Technical Abilities and Skills Requirements TSO/ISPF: Experience with TSO/ISPF. IBM HMC: Knowledge of IBM HMC computer operating procedures. Operator Procedures: Knowledge of operator procedures for applications and operating system software. JCL: Experience with JCL, break fix, etc. Peripheral Equipment: Knowledge of off-line and peripheral equipment operation and maintenance. Central Console Control: Skill in controlling processing through a central console and maintaining production operations. Technical Instructions: Skill in following oral and written technical instructions and maintaining records. Communication: Ability to communicate effectively verbally and in writing. Interpersonal Skills: Ability to establish and maintain effective working relationships with employees, internal and external customers. Tape Management Software: Experience using tape management software. Monitoring Tools: Familiarity with monitoring tools including IBM OmegaMon, Spectrum, and/or BigPanda. Preferred Skills Interpersonal Skills: Demonstrates strong interpersonal skills and is at ease working with many different teams. Schedule This role offers work from home flexibility of one day per week.

Posted 2 months ago

Apply

Exploring TSO Jobs in India

The TSO (Technical Support Officer) job market in India is currently booming, with a high demand for skilled professionals in this field. TSOs play a crucial role in providing technical assistance and support to customers and internal teams, ensuring smooth operations and resolving technical issues efficiently.

Top Hiring Locations in India

  1. Bangalore
  2. Hyderabad
  3. Pune
  4. Chennai
  5. Mumbai

Average Salary Range

The average salary range for TSO professionals in India varies from ₹3.5 lakh per annum for entry-level positions to ₹10 lakh per annum for experienced professionals. Salaries may vary based on the company, location, and individual skills.

Career Path

In the TSO field, a typical career path may progress from Junior TSO to Senior TSO, then to Team Lead or Manager roles. With experience and additional certifications, professionals can advance to higher positions such as Technical Support Manager or Solutions Architect.

Related Skills

Apart from technical support expertise, TSO professionals are often expected to have skills in customer service, problem-solving, communication, and knowledge of various operating systems and software applications.

Interview Questions

  • What is the difference between a hardware firewall and a software firewall? (medium)
  • How do you troubleshoot network connectivity issues for remote users? (advanced)
  • Explain the importance of SLA (Service Level Agreement) in technical support. (basic)
  • Can you walk us through your experience in handling escalations from dissatisfied customers? (medium)
  • How do you stay updated with the latest technology trends in the IT support industry? (basic)
  • Describe a challenging technical issue you faced and how you resolved it. (medium)
  • What steps do you take to prioritize and manage multiple technical support tickets simultaneously? (medium)
  • How would you handle a situation where a customer is frustrated and uncooperative? (advanced)
  • What tools or software do you use to track and monitor technical support requests? (basic)
  • How do you ensure data security and confidentiality while providing remote technical support? (medium)
  • Explain the process of troubleshooting a computer that fails to boot up. (advanced)
  • How do you approach training new team members in technical support processes and procedures? (medium)
  • Describe a time when you had to collaborate with other departments to resolve a technical issue. (medium)
  • What are the key components of a good technical support documentation? (basic)
  • How do you handle stress and pressure in a high-volume technical support environment? (medium)
  • Can you explain the difference between TCP and UDP protocols? (advanced)
  • How do you prioritize critical issues versus routine tasks in a technical support queue? (medium)
  • What measures do you take to ensure data backup and recovery for customers? (medium)
  • Describe a situation where you had to troubleshoot a network outage. (medium)
  • How do you handle a situation where you do not know the solution to a technical problem raised by a customer? (advanced)
  • What are the most common challenges faced by technical support teams, and how do you overcome them? (medium)
  • Explain the importance of maintaining accurate and detailed records of technical support interactions. (basic)
  • How do you handle a situation where a customer insists on a solution that you know is not the best course of action? (advanced)
  • Can you discuss a recent technical certification or training that you completed and its impact on your role as a TSO? (medium)

Closing Remark

As you explore opportunities in the TSO job market in India, remember to showcase your technical skills, problem-solving abilities, and customer service acumen during interviews. With preparation and confidence, you can excel in TSO roles and contribute effectively to the tech support industry in India. Good luck!

cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Featured Companies