Travel Sales Consultant

As a Travel Sales Consultant at a Leading Tourism company in UAE, your role involves assisting customers with their travel plans, selling travel products and services, and ensuring customer satisfaction. Key Responsibilities: - Handle customer enquiries through phone, online chat, and e-mails promptly and effectively. - Possess extensive knowledge of travel products and services to provide detailed information to customers. - Make reservations and bookings for customers efficiently. - Address customer complaints professionally and ensure timely resolution according to company protocols. - Meet sales targets set by your sales head. - Maintain a positive and empathetic attitude towards customers. - Stay updated with company procedures and processes. - Share customer feedback with relevant departments for continuous improvement. Qualifications Required: - Minimum 1 year experience in the travel and tourism industry. - Strong written and verbal communication skills. - Customer-focused attitude with strong negotiation and rapport-building skills. - Knowledge of ticket portals (training will be provided). - Self-motivated, energetic, and results-driven. - Ability to work collaboratively in a team environment.,