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0.0 - 4.0 years
1 - 3 Lacs
Rajarhat
Work from Office
Join Webvio as International Sales Consultant-Airline Inbound Voice-US Shift Salary up to 30K+Unlimited Incentives Location: Ecospace, Kolkata | 5 Days Working Experience: 1–6Yrs Exp.| Apply now & earn big! CALL-9800697044
Posted 3 weeks ago
0.0 years
2 - 3 Lacs
Hyderabad
Work from Office
Process - International Voice Process >Any Grad with excellent communication skills can apply >Freshers up to 3.5 LPA >Rotational Shifts (Including Night Shifts) 5 Days Working Call Vanshita- 9910807579 Diya- 9990040566 Required Candidate profile Candidates should have good communication skills and comfortable for night shifts . Candidates should be an immediate joiner Perks and benefits Incentives Cabs
Posted 3 weeks ago
0.0 - 5.0 years
4 - 6 Lacs
New Delhi, Gurugram
Work from Office
HIRING FOR VOICE PROCESS NEED EXCELLENT COMMUNICATION SKILLS UG/GRAD FRESHER & EXPERIENCED ARE ELIGIBLE SAL UPTO 3.5 LPA 6 LPA PERFORMANCE BASED INCENTIVES 5 DAYS WORKING/ 2 WEEK OFFS LOCATION - GURGAON FOR MORE INFO CONTACT KAJAL - 8860800235
Posted 3 weeks ago
3.0 - 8.0 years
4 - 9 Lacs
Gurgaon/ Gurugram
Hybrid
Job Description You Lead the Way. Weve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, youll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join #TeamAmex and let's lead the way together. As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day–from curating a unique travel or lifestyle experience to helping them with their everyday needs. And, you can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service. Find your place in service on #TeamAmex. Functional Description: American Express India Business focus on providing payment solutions to our customers by delivering high quality and world class product and services. We make it easier, safer and more rewarding for consumers and businesses to purchase the things they need and for merchants to sell their goods and services through innovative payment, travel and expense management solutions. Purpose of the Role: Provide best in class service & customized solutions to High network individuals (HNIs)/Platinum cardholders through lateral thinking and excellent knowledge of travel & lifestyle choices. Requirement: Knowledge of Fares and Ticketing, Destination/Geographical Knowledge and Supplier Product Knowledge Basic Destination Information with A Passion for Leisure Travel Product Knowledge Basic Knowledge of International Travel Products, Airfares, Itineraries, Routings & Airlines Exposure to End to End Travel Servicing Including Hotel / Car/ Visa / Packages/ Insurance Exposure to Customer Handling Manage Lifestyle queries Provide customer service for American Express Travel Online queries Business Outcomes: Accurate & timely completion of travel & lifestyle reservations Build relationships with high net worth individuals (HNIs) & service their needs effectively through innovative thinking Offer relevant Platinum value added propositions using detailed knowledge of customer’s choices Provide relevant travel recommendations Prioritize & efficiently fulfill customer requests through consultative selling Provide servicing for American Express Travel Online customers and drive engagement through CM education Leadership Outcome: Put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders. Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings Demonstrate learning agility, make decisions quickly and with the highest level of integrity Lead with a digital mindset and deliver the world’s best customer experiences every day Past Experience: 3-5 years of experience in customer service, travel sales and hotel & concierge. Academic Background: Graduate with excellent Oral And Written Communication Skills In English Functional Skills/Capabilities: Knowledge of high-end, luxury travel & lifestyle products, services & value propositions Time Management Workload Management Technical Skills/Capabilities Knowledge of fares & ticketing Knowledge of destinations, geographies Problem solving skills Knowledge of Platforms MS office suits (Excel, Word, PowerPoint, Access) GDS Platforms: Amadeus, Sabre American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by lawOffer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Kindly share your resume with Ashok.Kumar21@aexp.com Or call 8595536725 and drop your cv on mentioned whattsap no.
Posted 3 weeks ago
0.0 - 3.0 years
2 - 4 Lacs
Gurugram, Delhi / NCR
Work from Office
Apply now and let your career take flight with Praxis Services! WhatsApp cv -9711990124/ Shephali Take Off with Praxis Services Your Career in Aviation & Hospitality Starts Here! Hiring for Customer Service Experts for a Full Service Airline Position: Customer Service Expert Location: Vatika Business Park, Sohna Road, Gurgaon Industry: Luxury Aviation & Hospitality Shift: Rotational | 5 Days a Week | 9-Hour Shifts Perks: Transport | Incentives | Career Growth | Work-Life Balance About Praxis Services: Step into the world of premium customer service with Praxis Services , a leader in Business Process Management across South Asia. We're proud to support a renowned full-service luxury airline , and now we're hiring Customer Service Experts who are ready to soar in their careers! Why Join Us? Prestige & Purpose Be the voice behind a luxury airline brand trusted by millions. Youll gain hands-on experience with world-class hospitality and aviation standards. Work-Life Harmony Enjoy a fixed 5-day work week with 9-hour rotational shifts that fit your lifestyle. Competitive Salary + Exciting Perks Earn a handsome base salary with performance bonuses, night shift allowances , and AC pick-up & drop or a transport allowance your choice! Sky-High Career Growth Get trained by experts and climb the ladder with fast-track leadership programs designed to reward your performance and dedication. A Place to Learn & Grow Master airline operations, customer interaction tools, and the art of service excellence experience that sets your resume apart ! What Youll Do Engage with customers via calls, in a confident, courteous, and solution-focused manner Handle inquiries and resolve issues with patience, empathy, and efficiency Use your knowledge of MS Office and GDS tools (Amadeus) if available Thrive in a 24x7 environment with TWO weekly rotational offs Who You Are Fluent in English , with excellent communication and interpersonal skills Energetic, confident, and passionate about customer satisfaction A great team player who stays calm under pressure and adapts quickly Background in aviation, hospitality, travel, OTA, or BPO ? That’s a big plus! Graduate in any stream – Hotel Management and Aviation Diploma holders welcome! Transport Made Easy We care about your commute! Air-conditioned pick-up & drop from your nearest point Prefer your own ride? Get a transport allowance instead! Work Location: Vatika Business Park, Sohna Road, Gurgaon Ready to Launch Your Career? If you’ve got the passion, we’ve got the platform. Join a team where your growth, voice, and talent matter .
Posted 3 weeks ago
5.0 - 10.0 years
1 - 6 Lacs
Pune
Work from Office
Hi, Greetings from IGT Solutions We have and Immediate Opening for Team Lead- Training profile Interested candidates can share their updated resumes on swapnil.gupta@igtsolutions.com- 7042379178 Role Summary We are looking for an energetic Team Lead for BPO Training to design, implement, and manage comprehensive training programs for new and existing Business Process Outsourcing (BPO) operation. The ideal candidate is required to have a strong background in BPO operations, training, and process improvement with a focus on developing the skills of agents and other staff to meet performance goals. What you would be doing ? Training Delivery & Content Management : Overseeing new hire training, upskilling, cross-training, and refresher courses. Additionally, managing content creation for various processes (GF/PG). Trainer Leadership & Development : Leading and mentoring a team of trainers, coaches, and team leads to ensure effective delivery of training. Providing feedback and conducting performance evaluations for trainers. Trainer Grooming & Endorsement : Ensuring trainers are well-prepared and endorsed for delivery on both platform and technical skills. Training Needs Analysis (TNI/TNA) : Collaborating with trainers to design training plans that improve agent performance both in the classroom and live environments. Certification & Client Management : Securing client or internal certifications for training manuals and content, and seeking client feedback to ensure alignment. Project Management : Identifying projects that will improve key training outcomes such as throughput, attrition, and performance. Team Performance Management : Reviewing team performance regularly, providing feedback, and coaching lower-performing trainers or team members to improve. Audit Compliance : Ensuring that training programs meet both internal and external audit requirements and performance standards. Root Cause Analysis & Improvement : Conducting FMEA (Failure Modes and Effects Analysis) to identify training roadblocks and implementing corrective action plans. Stakeholder & Client Management : Maintaining strong relationships with internal and external stakeholders, including preparing business reviews and managing escalations. Forecasting & Planning : Estimating future training needs and planning resources accordingly. Qualifications: Education : Graduate in any discipline. Experience : At least 2+ years in a Senior Trainer or Lead Trainer role with experience in training delivery and content management. Skills : Strong presentation, facilitation, and coaching skills. Excellent written and verbal communication skills in English. Strong analytical abilities with attention to detail. Proficiency in MS Office. Ability to manage stretch targets and achieve results across multiple shifts. What's Expected: Ability to effectively mentor and lead a team of trainers. Passion for improving training effectiveness and meeting client and business requirements. Expertise in analyzing training data, identifying gaps, and creating actionable solutions. Strong stakeholder management skills, particularly with clients. What are you signing up for ? Competitive salary Health and wellness programs Career advancement opportunities Comprehensive career development Promising career progression Comprehensive training and development throughout your tenure World class work culture, you would not want to miss!
Posted 3 weeks ago
5.0 - 10.0 years
4 - 6 Lacs
Pune
Work from Office
Hi, Greetings from IGT Solutions We have and Immediate Opening for Team Lead- Training profile Interested candidates can share their updated resumes on sonam.singh1@igtsolutions.com- 995350816 Role Summary We are looking for an energetic Team Lead for BPO Training to design, implement, and manage comprehensive training programs for new and existing Business Process Outsourcing (BPO) operation. The ideal candidate is required to have a strong background in BPO operations, training, and process improvement with a focus on developing the skills of agents and other staff to meet performance goals. What you would be doing ? Training Delivery & Content Management : Overseeing new hire training, upskilling, cross-training, and refresher courses. Additionally, managing content creation for various processes (GF/PG). Trainer Leadership & Development : Leading and mentoring a team of trainers, coaches, and team leads to ensure effective delivery of training. Providing feedback and conducting performance evaluations for trainers. Trainer Grooming & Endorsement : Ensuring trainers are well-prepared and endorsed for delivery on both platform and technical skills. Training Needs Analysis (TNI/TNA) : Collaborating with trainers to design training plans that improve agent performance both in the classroom and live environments. Certification & Client Management : Securing client or internal certifications for training manuals and content, and seeking client feedback to ensure alignment. Project Management : Identifying projects that will improve key training outcomes such as throughput, attrition, and performance. Team Performance Management : Reviewing team performance regularly, providing feedback, and coaching lower-performing trainers or team members to improve. Audit Compliance : Ensuring that training programs meet both internal and external audit requirements and performance standards. Root Cause Analysis & Improvement : Conducting FMEA (Failure Modes and Effects Analysis) to identify training roadblocks and implementing corrective action plans. Stakeholder & Client Management : Maintaining strong relationships with internal and external stakeholders, including preparing business reviews and managing escalations. Forecasting & Planning : Estimating future training needs and planning resources accordingly. Qualifications: Education : Graduate in any discipline. Experience : At least 2+ years in a Senior Trainer or Lead Trainer role with experience in training delivery and content management. Skills : Strong presentation, facilitation, and coaching skills. Excellent written and verbal communication skills in English. Strong analytical abilities with attention to detail. Proficiency in MS Office. Ability to manage stretch targets and achieve results across multiple shifts. What's Expected: Ability to effectively mentor and lead a team of trainers. Passion for improving training effectiveness and meeting client and business requirements. Expertise in analyzing training data, identifying gaps, and creating actionable solutions. Strong stakeholder management skills, particularly with clients. What are you signing up for ? Competitive salary Health and wellness programs Career advancement opportunities Comprehensive career development Promising career progression Comprehensive training and development throughout your tenure World class work culture, you would not want to miss!
Posted 3 weeks ago
2.0 - 7.0 years
5 - 7 Lacs
Pune
Work from Office
Leading BPO in Pune Hiring For Team Leader/Assistant Manager International Process CTC UPTO 7.5 LPA Require min 1 Year as Team Leader Experience in International BPO Strong in Operations Matrices like Attrition, Shrinkage, CSAT Shifts 24*7 Call 8467054123 or mail CV at simmi@hiresquad.in The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability Description Essential Functions/Core Responsibilities • Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements • Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly • Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment • Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectations • Communicate expectations to employees and provide timely updates • Provide subject matter expertise in handling escalated customer calls as needed • Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities • Stay current on internal work processes, policies and procedures. Attend required manager development training Preferred candidate profile Must be Working as Team Leader in International BPO Must have Good Communication Skills Experience in Voice Process Perks and benefits Good Incentives Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in
Posted 3 weeks ago
2.0 - 5.0 years
3 - 6 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Call/Whatsapp Hema @ 9717131247 for quick job offer! $ Opening in US Travel Sales Process $ Have to work on PPC/Meta Calls $ Selling flights, cruise, holiday packages etc $ Working on Amadeus $ High incentive plans $ Work from office $ Fixed Salary Required Candidate profile - Minimum 2 year international travel sales experience - Strong spoken English & persuasive skills - Expertise in Amadeus - Experience in PPC/Inbound/Outbound calls - Ability to close US flight sales
Posted 3 weeks ago
2.0 - 7.0 years
5 - 8 Lacs
Kolkata
Work from Office
Leading BPO in Kolkata Hiring For Team Leader/Assistant Manager International Voice Process CTC UPTO 8 LPA Require min 1 Year as Team Leader Experience in International BPO in VOICE PROCESS Strong in Operations Matrices like Attrition, Shrinkage, CSAT Shifts 24*7 Call 8467054123 or mail CV at simmi@hiresquad.in The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability Description Essential Functions/Core Responsibilities • Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements • Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly • Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment • Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectations • Communicate expectations to employees and provide timely updates • Provide subject matter expertise in handling escalated customer calls as needed • Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities • Stay current on internal work processes, policies and procedures. Attend required manager development training Preferred candidate profile Must be Working as Team Leader in International BPO Must have Good Communication Skills Experience in Voice Process Perks and benefits Good Incentives Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in
Posted 3 weeks ago
1.0 - 5.0 years
3 - 5 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
2+ years of experience in customer & Sales preferably in the travel industry Excellent communication interpersonal problem-solving skills Strong knowledge of the US travel market including destinations, suppliers & industry trends Strong analytical Required Candidate profile Sneha @ 8448100705 and WhatsApp me on the same Need an immediate joiner Job Title: US Travel Customer & Sales Location: Gurugram, Haryana Job Type: Full-time Night shift Cabs+ meals provided Perks and benefits Sneha@ 8448100705 Cab+ Meal+Both Side Cab 35k-40k
Posted 3 weeks ago
0.0 - 3.0 years
2 - 4 Lacs
Noida, Gurugram
Work from Office
We are hiring for top notch mnc rotational shift 5 days working both side cab salary for fresher up to 24k inhand for experience salary up to 35k inhand contact 7507433571 Shubham hr
Posted 3 weeks ago
1.0 - 3.0 years
2 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for international Travel Process Should have hands on exp on GDS Amadeus Excellent Communication skills Both side cabs Salary up to 4.20( 35k in hand) plus variables plus incentives CONTACT Shamraj9310208219 shamraj.imaginators@gmail.com
Posted 3 weeks ago
1.0 - 5.0 years
3 - 6 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Call & WhatsApp Sneha -8448100705 Dear candidates, we are hiring for the US travel sales process ( PPC & META) 6-month exp can apply candidates must know AMADEUS salary up to 50k-55k Working: 5 Days Cab and meal provided GURGAON LOCATION Required Candidate profile Must have good communication and core US travel sales skills(PPC Campaign Must have prior travel sales/Hotel sales experience on campaign calls US Shift+ 5 days working+ 2 Side Cab Sneha @8448100705
Posted 3 weeks ago
0.0 - 2.0 years
1 - 4 Lacs
Pune
Work from Office
Role & responsibilities:- Strong command of English (both spoken and written) is essential Rotational shifts with two rotational days off per week Work location: Pune Open to freshers and graduates Opportunity to work in a dynamic, fast-paced global environment Note :- Interested candidates kindly, share your CV on rudrika.sawant@wns.com or contact - 8983041815
Posted 3 weeks ago
1.0 - 5.0 years
4 - 6 Lacs
Mohali
Work from Office
-Selling international flights -Handling inbound sales calls for inbound selling. -Conversion of a lead into a sales calls. -Helping clients with travel planning. -Book tickets, reserve accommodations -Build and maintain relationships with client Required Candidate profile -At least 1 year of experience into Travel sales -Excellent communication skills. -Good knowledge of travel software ( Amadeus ) -Should be comfortable in rotational shifts. -CallHR Bhawna @9888998997 Perks and benefits -Training on different GDS. -Lucrative incentives.
Posted 3 weeks ago
1.0 - 6.0 years
3 - 8 Lacs
Noida, New Delhi, Gurugram
Work from Office
20 travel sales agent Us flight sales Minimum 1 yr Exp. Salary -No bar + incentives PPC( google campaign call) rotational shift Gurgaon 5 days working cabs Immediate joiner swati 8837683782
Posted 3 weeks ago
0.0 - 5.0 years
2 - 6 Lacs
Noida, Gurgaon/ Gurugram
Work from Office
HIRING FOR TOP INTERNATIONAL BPO'S TRAVEL, TELECOM, BANKING PROFILES CS/SALES SAL UP TO - 2.50 to 6 CTC VOICE PROCESS GOOD COMMS SKILLS REQ GGN/NOIDA CALL/WHATSAPP Mankirat 9811395705 Vishal 9811395907 Garvit 9811395422 Siddharth 9811395093 Required Candidate profile FINE TO WORK IN 24x7 Shifts UNGERGRAD/GRAD, FRESHER/ EXP ALL CAN APPLY. LOOKING FOR CANDS HAVING GOOD COMMS SKILLS, REFRENCES ARE HIGHLY VALUABLE, SHARE YOUR PROFILE - hr@head-hunters.in Perks and benefits SHIFTS, CABS, INCENTIVES AS PER THE COMPANY REQ.
Posted 3 weeks ago
0.0 - 5.0 years
0 - 3 Lacs
Noida
Work from Office
Call or WhatsApp ASAP 8470993836 British Airways (International Captive Unit) Hiring for Customer Care Executive Gurgaon Company : British Airways Captive Unit Job Role : Customer Care Executive (Voice Process) Location : Gurgaon (Work from Office) Shift : Rotational Shifts (Any 5 Days Working | Rotational Offs) Type : Full-Time | Permanent Why Join British Airways? Reputed Global Airline Brand Premium Captive Unit Not a third-party BPO Both-side Cab Facility Excellent Work Culture & Growth Path Job Description Inbound Voice-Based Customer Service for Travel & Airline Support Handle passenger queries, booking assistance, flight changes, and related services Maintain high standards of communication and professionalism Who Can Apply? Freshers Welcome! Excellent English communication is a must Travel experience is mandatory Any Graduate / Undergrad Prior experience in BPO / Voice Process Immediate joiners preferred (Notice Period acceptable) Salary Details: Fresher: 30800 inhand Experienced: 44000 inhand Perks & Benefits : Work from Office (World-class corporate setup) Free Both-Side Cab (Pickup & Drop) 5 Days Working (Rotational) Paid Training + Career Growth + Global Exposure
Posted 3 weeks ago
1.0 - 5.0 years
4 - 7 Lacs
Noida, New Delhi, Gurugram
Work from Office
Role - US/UK/Spanish travel Sales Agent Location - Noida/Delhi/Gurgaon Experience- 1 -9 years in travel industry ( US/Spanish Travel ) Salary - 40k-70k Cab/TA + Meals + Unlimited Incentives Contact Me / Share Cv 7991129288
Posted 3 weeks ago
1.0 - 6.0 years
3 - 4 Lacs
Noida
Work from Office
Hiring: Customer Support Experts Travel Domain Location: Noida International Travel Support CTC: Upto 35k Experience: Minimum 1 year Shifts: Rotational shifts Domestic Travel Support CTC: Upto 25k Experience: 6+ months
Posted 3 weeks ago
1.0 - 6.0 years
4 - 8 Lacs
Noida, New Delhi, Gurugram
Work from Office
Req- travel sales agents ppc calls exp -1 year salary- 60k +incentives Locations- Delhi/ Noida / Gurgaon 5day working / night shifts immedaite joiner APPLY NOW send me your cv on whtsapps- 8512850830
Posted 3 weeks ago
1.0 - 6.0 years
2 - 7 Lacs
Noida, New Delhi, Gurugram
Work from Office
ON GOING BULK HIRING!!!! Travel Sales Consultant Sal- 65k +incentive Min 1 yr exp must in travel sales process ppc or meta calls 5 days working Location - Delhi/ Noida / Gurgaon Whats app CV HR 8368904214 Mention "Travel Sales" Required Candidate profile Refrences Highly Appreciated!!!!
Posted 3 weeks ago
1.0 - 6.0 years
3 - 7 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Required US travel Sales agent Process- US Flight Sales Both Sides cab Meals yes Location - Noida/Gurugram/Delhi Experience- Min 1 Years Travel Sales Salary- Upto 70k Plus Unlimited Incentives Contact me / drop Cv 9706756724
Posted 3 weeks ago
1.0 - 5.0 years
4 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support. Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 3 weeks ago
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