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1515 Travel Process Jobs - Page 19

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2.0 - 5.0 years

3 - 4 Lacs

Noida, New Delhi, Delhi / NCR

Work from Office

Job Title: Customer Support Executive (Night Shift) Company: Speed Global Solutions Shift: Night Shift (5 working days (8PM TO 5AM), Saturday and Sunday Fixed Off) Typing Speed- 30WPM Salary: 28K to 38K in hand Key Responsibilities: Customer Assistance: Assist passengers with flight bookings, cancellations, changes, and inquiries related to travel arrangements via phone support. Problem Resolution: Address and resolve customer complaints, issues, and service disruptions in a timely, courteous, and professional manner, ensuring customer satisfaction. Flight Information: Provide accurate and up-to-date information regarding flight schedules, delays, cancellations, and gate changes. Travel Policies: Explain Deltas policies on baggage, ticketing, refunds, seat reservations, and travel documentation to customers clearly. Support in Crisis Situations: Provide assistance during emergencies, weather disruptions, and other operational challenges, offering the best possible solutions for passengers. Collaborate with Teams: Work closely with other departments like Reservations, Baggage, and Operations to resolve complex customer issues effectively. Documentation: Accurately record customer interactions and issues in the system, maintaining comprehensive case files and following up as needed. Customer Feedback: Gather customer feedback to improve service quality and provide insights to the management team on recurring issues or areas for improvement. Continuous Learning: Stay updated with Delta’s latest services, policies, and promotions to offer passengers the most relevant and accurate information. ______________ Requirements: Experience: 3 - 4 years of customer service experience, preferably in the travel or airline industry. Communication Skills: Excellent written and verbal communication skills, with a clear and friendly tone when interacting with passengers. Problem-Solving Abilities: Strong analytical and problem-solving skills, able to handle complex issues effectively and professionally. Customer-Focused: Strong passion for delivering exceptional customer service and enhancing the passenger experience. Technology Proficiency: Comfortable using CRM software, online booking tools, and other airline-specific systems. Adaptability: Ability to handle high-pressure situations and adapt to changing work conditions, especially in a fast-paced airline environment. Multitasking: Ability to manage multiple customer interactions simultaneously and stay organized under pressure. Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays. ______________ Preferred Qualifications: Experience in the airline or travel industry. Bilingual skills are a plus. Familiarity with Delta Airlines' services, products, and systems. Graduation is Mandatory ______________ Benefits: Competitive salary Cab Facility for both (Male and Female) One-time meal HR Contact- 9899687023

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1.0 - 6.0 years

2 - 6 Lacs

Chandigarh, Dehradun

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Urgent hiring for US Travel Sales agents in PPC OR META Calls Experience - Min. 1 yr in the travel sales Location:- Chandigarh, Dehradun 5 Days working Salary upto:- 50k + unlimited incentives Contact FATIMA 9990683423

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1.0 - 6.0 years

3 - 4 Lacs

Jaipur

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Experience in BPO Industry- International only Customer service - International Process- Sales/ retention/ Travel 5.5 days working- Rotational shift and off

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1.0 - 6.0 years

3 - 4 Lacs

Jaipur

Work from Office

Experience in BPO Industry- International only Customer service - International Process- Sales/ retention/ Travel 5.5 days working- Rotational shift and off any sales exp would work

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0.0 - 5.0 years

3 - 5 Lacs

Noida, New Delhi, Gurugram

Work from Office

Travel Captive Unit hiring for customer service profile. We are hiring Any Graduate/ Undergraduate with Int. Voice experience. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal communication skills. The candidate must be staying or ready to relocate to Kolkata. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of US customers via Voice primarily. Desired Candidate Profile Any GradFresher - 32k+ Inc.+Cabs+ Free Meals Experienced- 38k+ Inc.+ Cabs+ Free Meals GDS Training Free of cost Perks and Benefits The maximum salary will go up to 4.5 Lakh With In hand salary - upto 38k+ Inc.+ Cabs+ Free Meals If you are meeting the above requirements. Then please please call our recruiter. Click on Apply NOW Tab Contact- ashish

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1.0 - 5.0 years

2 - 4 Lacs

New Delhi, Gurugram, Delhi / NCR

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Hiring for Leading ITES Company In Gurgaon for Customer Support. Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 5.0 years

3 - 5 Lacs

Noida, New Delhi, Gurugram

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO/Chat 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 4.0 years

3 - 5 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 1.0 years

3 - 6 Lacs

New Delhi, Gurugram

Work from Office

Hiring For US / UK Travel BPO With Meta / PPC Call Experience Cruise/ Flight Sales Experience must Fluent English communication Open For immediate joining and rotational shift must "No other Process Experience can apply Call Shristi 7838882457 Required Candidate profile Below Mentioned Current profile and Salary Brackets Customer Support- 30 to 45 k ( GDS must) Sales - 40 to 65 k ( PPC/Meta/ Cruise) SEO - 30 k * Fresher (Sales Only) Salary Upto 25 k (Limited option) Perks and benefits Both side transport Meal incentive

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1.0 - 6.0 years

4 - 7 Lacs

Noida, New Delhi, Gurugram

Work from Office

Handling inbound US calls. Car Rental Process ppc calls Having exp in Car Rental Process voice Call Or Whatsapp Ramya - 8864946771 Required Candidate profile 1 years of experience required Car Rental Process Sound knowledge of International Process Knowledge of the PPC travel sales process Immediate joiners . No Freshers. 8864946771 Perks and benefits Unlimited Incentive Both sided cabs

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2.0 - 7.0 years

5 - 8 Lacs

Noida

Work from Office

Responsibilities: * Maximize revenue through upselling and cross-selling techniques * Manage travel bookings from start to finish using GDS system * Maintain customer satisfaction by providing exceptional service

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1.0 - 5.0 years

2 - 7 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Dear candidates urgent hiring for international travel, US travel sales , must know AMADEUS & GDS ,Spanish travel sales holiday packages ,UK TRAVEL 6 month EXP needed 5 days working Cab & meal will be given salary up to 70 k HR - 9352512550

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0.0 - 5.0 years

2 - 4 Lacs

New Delhi, Gurugram

Work from Office

- Graduation Mandatory - International and Domestic Voice process - 5 days working and 2 week offs - Both side cab facility - Rotational shifts and offs - Salary upto 35,000 and performance based incentives Required Candidate profile - Candidates must be excellent in speaking briefly - Must be okay with rotational shifts and be able to relocate in the hiring zone - Must be a graduate

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3.0 - 7.0 years

8 - 12 Lacs

Gurugram

Work from Office

Role Description: A training manager is responsible for identifying training needs, developing training programs, manage a team of trainers and ensuring effective employee development within an organization. Designation: Manager Process Training Key Responsibilities: Training and Development: Assist in designing and conducting training programs to enhance employee skills and improve organizational performance. This includes analyzing training needs and evaluating the effectiveness of training initiatives Training Operations: Help oversee daily operations, ensuring that the training runs smoothly and efficiently. This involves managing trainers, maintaining customer (internal and external) satisfaction and ensuring compliance with TP policies Supervision: Manage and supervise trainers, delegate tasks, and monitor performance to ensure that team goals are met. Provide guidance and support to team members as needed Administrative Duties: Perform various administrative tasks, such as scheduling trainers for training, preparing reports, trainer observations Training Needs Assessment: Analyzing employee skill gaps and identifying areas for improvement. Training Program Development: Designing and creating training materials, including presentations, manuals, and online modules. Training Delivery: Conducting training sessions, using various methods like classroom instruction, online modules, and on-the-job coaching. Evaluation and Feedback: Assessing the effectiveness of training programs and providing feedback to improve future training efforts. Process Documentation: Maintaining up-to-date process documentation and ensuring it is communicated effectively. Change Management: Supporting process changes by training employees on new procedures and technologies. Mentoring and Coaching: Providing guidance and support to employees as they learn and develop new skills. Reporting and Analysis: Tracking training progress, generating reports, and analyzing data to measure the impact of training. Domain Skills: Minimum 2 years of experience in International Travel and Hospitality specifically US Logistics Should have prior experience as Training AM or Training Lead Logistics Domain knowledge level expert Essential Skills: Strong Communication and Presentation Skills: Ability to clearly and effectively communicate training materials and concepts. Training and Facilitation Skills: Expertise in designing and delivering engaging and effective training programs. Interpersonal Skills: Ability to build rapport with employees and create a positive learning environment. Analytical Skills: Ability to assess training needs and evaluate the effectiveness of training programs. Technical Skills: Proficiency in using training technologies and platforms. Organizational Skills: Ability to manage time, prioritize tasks, and organize training materials. Role & responsibilities Preferred candidate profile

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0.0 - 5.0 years

3 - 4 Lacs

New Delhi, Gurugram

Work from Office

Hiring for British Airlines - Aviation Industry Excellent communication skills International Voice process Location-Gurgaon Premium Customer Handling only Salary upto 40K ctc + Both side cabs + Incentives Shrutii 9958371382 Walking Interviews Only Required Candidate profile International Travel benefits + Medical allowance Candidates coming from Hospitality Industry - Ex Cabin Crews - Hotel Industry - Customer Service Industry with good communication skills can apply.

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1.0 - 5.0 years

2 - 4 Lacs

Gurugram

Work from Office

* Manage inbound queries related to flight bookings, cancellations, reschedules, and travel-related issues * Provide assistance through chat and voice support * Ensure timely resolution and follow-up of customer concerns Salary - 30k CTC + Inc + OT Required Candidate profile * UG/Graduate with min 6 months of International BPO Exp * Excellent English communication skills * Comfortable with Rotational shift To Apply Contact Vanshika - 8920557308 (Call/Whatsapp) Perks and benefits Over Time Cab facility Retention Bonus of 60k

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0.0 - 5.0 years

2 - 4 Lacs

Gurugram, Delhi / NCR

Work from Office

[ONLY GRADUATES] INTERNATION CUSTOMER SERVICE -Fresher : (22.5 K In-Hand) -Experience: Up to 32k In-hand -Both sides Cabs -Rotational Shifts (night allowance-200rs) -5 Days working 2 days off -Location - Gurugram SEC 49 -Free Amadeous GDS Training Required Candidate profile -ONLY Candidates with excellent communication skills are selected - okay with day and night shifts (last shift for females ends at 1:30am) -must be open to relocation if not in the hiring zone list

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0.0 - 4.0 years

2 - 4 Lacs

Gurugram

Work from Office

Hiring for Teleperformance International Voice 5 Days working 1 time Meal Both side cab Salary upto 32K in hand + incentive Need 1 year exp in international Voice UG with International Voice exp can apply DM 9990222601

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0.0 - 5.0 years

2 - 5 Lacs

New Delhi, Gurugram

Work from Office

HIRING FOR INTERNATIONAL CUSTOMER SERVICE ROLE, ASHUTOSH - 8826528329 GRAD/UG/ FRESHER/ EXPERIENCE PROCESS - TRAVEL/E-COMMERCE/BANKING/SEMI-TECH SALARY MAX UPTO 40000 INHAND LOC - GURGAON AND NOIDA WFO, 5 DAYS WORKING, 24*7 SHIFTS CABS + INCENTIVES

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1.0 - 5.0 years

2 - 6 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

We are hiring experienced travel sales consultant min 1 year travel sales experience mandatory Travel Sales Agent (PPC, Meta Calls) salary- upto 60k + incentives location- DELHI, noida, gurgaon Drop cv 7011890554 Required Candidate profile US/UK Travel Sales Consultants | PPC -Meta | Need Only Immediate Joiners

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1.0 - 4.0 years

5 - 8 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

US Travel Sales, consultant, Voice process (PPC, Meta Call) Delhi NCR We are looking for US, UK Travel Sales consultant Exp in PPC/Meta Calls Min 1Year Experience in Travel sales/ Flight sales Salary up to 75k+ Incentive Immediate Joiner only Required Candidate profile US/UK Travel Sales Consultants (PPC/Meta Calls) Perks and benefits Perks and Incentives

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1.0 - 3.0 years

0 - 0 Lacs

New Delhi, Gurugram, Delhi / NCR

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Requirement for Cruise Consultant Location Noida, Gurugram Salary upto 65k + unlimited incentives Min 1yr of experience required Both sides cab meal 5 days of working Us process Rotational shift off Required Candidate profile Requirement for Cruise Consultant Perks and benefits Perks and Benefits

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1.0 - 6.0 years

3 - 5 Lacs

Noida, New Delhi, Gurugram

Work from Office

6 months of international voice experience Excellent communication skills required. Salary- Upto 50k ctc Plus incentives Experienced candidates. 60k Retention Bonus Required Candidate profile 5 days working Both side cabs Rotational shift Rotational off

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1.0 - 6.0 years

5 - 9 Lacs

New Delhi, Gurugram

Work from Office

REQ- UK travel sales agents ppc salary -75k +incentives exp - 2 years Location- delhi / gurgaon 5 days shifts / night shifts NO CCE / NO BACKEND APPLY NOW send me your cv on whatsapp - 8512850830

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1.0 - 6.0 years

2 - 7 Lacs

Noida, New Delhi, Gurugram

Work from Office

Hi All!!! Travel Sales Consultant Sal- 65k +incentive Min 1 yr exp must in travel sales process ppc or meta calls 5 days working Location - Delhi/ Noida / Gurgaon / Dehradun Call / Whats app HR 9060745209 Email: monamsingh782@gmail.com Required Candidate profile Call / Whats app HR 9060745209 Email: monamsingh782@gmail.com

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