1515 Travel Process Jobs - Page 17

We are seeking a highly motivated and customer-focused BPO Customer Service Representative to join our team. - Provide delightful customer experience through back end services - Solving customer queries on baggage Graduate + Fresher HR - 63980 09438 Required Candidate profile - Excellent communication skills - Immediate Joiner - Salary - Upto 30k + Incentive - Should be flexible in 24*7 shifts. Promising career progression Best in industry compensation Transport facility

ON GOING BULK HIRING!!!! Travel Sales Consultant Sal- 65k +incentive Min 1 yr exp must in travel sales process ppc or meta calls 5 days working Location - Delhi/ Noida / Gurgaon / Dehradun Whats app CV HR 8368904214 Mention "Travel Sales" Required Candidate profile Refrences Highly Appreciated!!!!

Greetings from People Staffing Solutions We are hiring for British Universal Bank (Captive) Process type - US Collections & UK Customer Service Work Location - Noida Shifts - US Window Eligibility: Must have Superlative Communication Skills. Education - Graduation mandatory Salary - Upto 7LPA Must have minimum 6 Months of experience in International Customer Services. Must be okay with Noida location Both side Cab facility For getting your interview schedule or more details, you can connect share your Cv on WhatsApp on below mentioned number. HR Paras - 7827002178; HR Deeya - 885128393; HR Srijal - 721779112

Hi, We are Hiring For International Voice/Blended Excellent Communication required Upselling Process Grad/UG fresher - Experienced both can apply. Salary- 21K - 35K inhand 5 days working Roster Off Gurgaon Cabs Call/WhatsApp Kashish - 9910738003 Required Candidate profile Candidate must have excellent spoken & written communication skills. Candidate must be comfortable working in night shifts. Candidate must be an immediate joiner. Perks and benefits Both side cabs 4K travel allowance Upto 3500 MIV

Travel Captive Unit hiring for customer service profile. We are hiring Any Graduate/ Undergraduate with Int. Voice experience. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal communication skills. The candidate must be staying or ready to relocate to Kolkata. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of US customers via Voice primarily. Desired Candidate Profile Any GradFresher - 32k+ Inc.+Cabs+ Free Meals Experienced- 38k+ Inc.+ Cabs+ Free Meals GDS Training Free of cost Perks and Benefits The maximum salary will go up to 4.5 Lakh With In hand salary - upto 38k+ Inc.+ Cabs+ Free Meals If you are meeting the above requirements. Then please please call our recruiter. Click on Apply NOW Tab

IGT Solutions Pvt Ltd is a leading IT & BPM services provider committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain. The company offers integrated IT-BPM services comprising of Application Development and Maintenance, Mobility, Testing, Analytics, Contact Center Services, Back Office Services and Consulting Services to the Travel industry worldwide. IGT boasts of a talent pool of over 10,000+ travel industry experts with its 15 state-of-the-art delivery centres and worldwide operational presence. IGT, through its innovative solutions and services, offers a unique value proposition in terms of quality, flexibility and cost savings to a large number of airlines, travel management companies, OTAs, travel technology companies, airports, railways, cruise liners and hotels. IGT Solutions provides equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these groups. Job Summary: We are seeking an experienced and dynamic Team Leader with a background in managing customer service operations for international airline processes. The ideal candidate will be responsible for driving team performance, managing escalations, and ensuring an exceptional customer experience while meeting key operational metrics. Key Responsibilities: Manage and lead a team of 1520 team members handling customer interactions in an international airline process. Monitor and manage team performance across key metrics: Productivity, Quality, Shrinkage, and Attrition . Provide floor support , resolve complex queries, and handle customer escalations effectively and efficiently. Conduct weekly performance reviews , one-on-one coaching, and mentoring for continuous improvement. Coach and onboard new team members, ensuring smooth transition and process understanding. Analyze existing workflows and recommend process improvements to enhance overall performance and CSAT (Customer Satisfaction Score) . Identify Training Needs (TNI) and bridge knowledge or skill gaps to elevate team capabilities. Track and ensure achievement of individual contributor (IC) targets across the team. Maintain AHT (Average Handling Time) within the defined limits across tenure brackets. Collaborate with support functions to ensure the smooth running of day-to-day operations. Skills & Qualifications: Experience in handling international airline processes Mandatory. Proven experience in team management with strong supervisory skills . Excellent verbal and written communication skills in English. Proficient in MS Excel and basic computer applications. Strong organizational and analytical skills with attention to detail. Ability to work in a fast-paced, high-pressure environment . Open to working in a 24x7 rotational shift setup . Preferred Experience: Minimum 13 years of experience in a Team Leader / Supervisor role within an international BPO or airline customer support process. Experience in leading customer service teams in domains like flight bookings, changes, cancellations, and frequent flyer programs. If you're passionate about delivering top-tier customer service and leading high-performing teams in the dynamic airline industry, we invite you to apply.

Responsibilities: * Manage travel bookings from start to finish * Provide exceptional customer service at all times * Coordinate air tickets & visa applications * Sell holiday packages & tours within budget constraints Sales incentives

Hi All, Travel Sales Consultant Sal- 70k +incentive Min 1 yr exp must in travel sales process ppc or meta calls 5 days working Location - Delhi/ Noida / Gurgaon / Dehradun Call / Whats app HR 9060745209 Email: monamsingh782@gmail.com Required Candidate profile Call / Whats app HR 9060745209 Email: monamsingh782@gmail.com

Tarvel Customer Service Voice Process -Travel Experience required min 6 months -GDS/ AMADEUS not required -Salary 40 K CTC & 36 K in-hand with unlimited incentives -5 days & 2 Days rotational off -Cab facility Required Candidate profile -International Voice Process -Comfortable working in 24*7 shift -Growth Mindset

REQ- Travel sales agents (PPC ) exp- 1 year salary - 60k location- delhi / gurgaon / noida 5 days working / night shifts immedaite joiner APPLY NOW send me your cv on whatsapp - 8512850830

HIRING FOR INTERNATIONAL CUSTOMER SERVICE ROLE, GRAD/UG/ FRESHER/ EXPERIENCE PROCESS - TRAVEL/E-COMMERCE/BANKING/SEMI-TECH SALARY MAX UPTO 40000 INHAND LOC - GURGAON AND NOIDA WFO, 5 DAYS WORKING, 24*7 SHIFTS CABS + INCENTIVES PRIYA 8744857809

Min. 6 months of Inter. voice exp - Salary: 34k in hand / 38k CTC - 5 days working - excellent coms. - Rotational shifts - 1 side cab & 1 side shuttle - Grads only & U-grad only if more than 1 year of exp - Virtual Interviews

Min. 6 months of Inter. voice exp - 5 days working - excellent coms. - Rotational shifts - 1 side cab & 1 side shuttle - Grads only & U-grad only if more than 1 year of exp - Virtual Interviews

HIRING FOR TOP INTERNATIONAL BPO'S CS/SALES SAL UP TO - 2.50 to 6 CTC CAN APPLY FOR TRAVEL, TELECOM, BANKING PROFILES VOICE PROCESS GOOD COMMS SKILLS REQ GGN/NOIDA CALL/WHATSAPP Robin 9811395068 Sahib 8448577782 Yash 9911862220 Nitin 9899627640 Required Candidate profile FINE TO WORK IN 24x7 Shifts UNGERGRAD/GRAD, FRESHER/ EXP ALL CAN APPLY. LOOKING FOR CANDS HAVING GOOD COMMS SKILLS, REFRENCES ARE HIGHLY VALUABLE, SHARE YOUR PROFILE - hr@head-hunters.in Perks and benefits SHIFTS, CABS, INCENTIVES AS PER THE COMPANY REQ.

Job Summary: - We are looking for dedicated & professional Travel Associates. We are seeking a highly motivated and customer-focused Travel Associate to join our team. This role involves providing exceptional service to customers through various communication channels addressing their Travel-related inquiries. Who we are looking for? Graduates & Undergraduate both can apply Preferably customer service experience minimum 6 months Good Spoken Bengali & English Computer Skills ability/experience using computer applications Typing Speed - 30 WPM Call Handling Etiquette What you would be doing? Handle customer inquiries and resolve issues efficiently. Provide accurate information to customers Process transactions and maintain customer records. Deliver excellent customer service and enhance customer satisfaction. What you will be signing up for? Promising career progression Best in industry compensation Transport facility POC- HR DEVYANSH Carry your CV And Passport size photo. Mention (HR DEVYANSH) on top of resume. Contact: 8527253889(Only WhatsApp- No Calls) Venue- IGT Solutions, Ground floor, InfoTech Centre, Milestone 14/2, Old Delhi Gurugram Road, Dhundahera, Gurugram - 122016, Haryana, Nearest Metro station: Sikanderpur/Guru Dronacharya (Take E-rickshaw to Hanuman Chowk)

IGT Solutions Pvt Ltd is a leading IT & BPM services provider committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain. The company offers integrated IT-BPM services comprising of Application Development and Maintenance, Mobility, Testing, Analytics, Contact Center Services, Back Office Services and Consulting Services to the Travel industry worldwide. IGT boasts of a talent pool of over 10,000+ travel industry experts with its 15 state-of-the-art delivery centres and worldwide operational presence. IGT, through its innovative solutions and services, offers a unique value proposition in terms of quality, flexibility and cost savings to a large number of airlines, travel management companies, OTAs, travel technology companies, airports, railways, cruise liners and hotels. IGT Solutions provides equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these groups. Job Summary: We are seeking an experienced and dynamic Team Leader with a background in managing customer service operations for international airline processes. The ideal candidate will be responsible for driving team performance, managing escalations, and ensuring an exceptional customer experience while meeting key operational metrics. Key Responsibilities: Manage and lead a team of 1520 team members handling customer interactions in an international airline process. Monitor and manage team performance across key metrics: Productivity, Quality, Shrinkage, and Attrition . Provide floor support , resolve complex queries, and handle customer escalations effectively and efficiently. Conduct weekly performance reviews , one-on-one coaching, and mentoring for continuous improvement. Coach and onboard new team members, ensuring smooth transition and process understanding. Analyze existing workflows and recommend process improvements to enhance overall performance and CSAT (Customer Satisfaction Score) . Identify Training Needs (TNI) and bridge knowledge or skill gaps to elevate team capabilities. Track and ensure achievement of individual contributor (IC) targets across the team. Maintain AHT (Average Handling Time) within the defined limits across tenure brackets. Collaborate with support functions to ensure the smooth running of day-to-day operations. Skills & Qualifications: Experience in handling international airline processes Mandatory. Proven experience in team management with strong supervisory skills . Excellent verbal and written communication skills in English. Proficient in MS Excel and basic computer applications. Strong organizational and analytical skills with attention to detail. Ability to work in a fast-paced, high-pressure environment . Open to working in a 24x7 rotational shift setup . Preferred Experience: Minimum 13 years of experience in a Team Leader / Supervisor role within an international BPO or airline customer support process. Experience in leading customer service teams in domains like flight bookings, changes, cancellations, and frequent flyer programs. If you're passionate about delivering top-tier customer service and leading high-performing teams in the dynamic airline industry, we invite you to apply.

Min. 6 months of International Travel Exp is mandatory - Salary: 34k in hand / 38k CTC - 5 days working - Travel Knowledge - Rotational shifts - 1 side cab & 1 side shuttle - Grads only & U-grad only if more than 1 year of exp - Virtual Interviews

Min. 6 months of International Travel Exp is mandatory - 5 days working - Travel Knowledge - Rotational shifts - 1 side cab & 1 side shuttle - Grads only & U-grad only if more than 1 year of exp - Virtual Interviews

Required US Travel Sales Agent Location - Gurgaon Experience- 1 to 5 years In US Travel Sales / PPC Day shift Shift Time - 8Am to 4PM 5 Days Working Wed & Thursday fixed off Salary - 42k / 3600 PF Deduction TA- 10k Fixed Contact Me 7991129288

Hiring: Ops & Sr. Ops Managers - Aviation Process Min 11 yrs-18 yrs exp, GDS (Amadeus/Sabre) req, Aviation domain a must Package upto 28 lpa" depends on designation and years of exp" Call on 7042331616 or drop cv on supreet.imaginators@gmail.com

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Description: Seeking an experienced and dynamic Team Leader to lead a team in TLS Backoffice. The successful candidate will be responsible for managing daily operations, ensuring efficiency and accuracy in all back office functions, and leading a team to achieve performance targets and maintain high standards of service delivery. Roles and Responsibilities: This leader is accountable for effectively driving the following: Key departmental metrics as defined by leader Team Performance Stakeholder Management Quality and Compliance Colleague engagement and Motivation The successful candidate should be able to inspire a team of specialists to achieve their goals by providing outstanding coaching, training, and development and by rewarding and recognizing accomplishments. Lead and motivate the team, fostering a positive work environment and promoting teamwork. Provide coaching, mentoring, and professional development opportunities to team members Oversee daily operations of the back office, ensuring tasks are completed efficiently and accurately. Monitor workflows, identify bottlenecks, and implement process improvements Set clear performance goals and expectations for team members. Conduct regular performance reviews, provide constructive feedback, and address any performance issues promptly. Ensure all back office activities adhere to company policies, procedures, and regulatory requirements. Implement quality control measures to maintain high standards of accuracy and compliance. Address and resolve any escalated servicing issues promptly and professionally. Ensure the team provides excellent support to internal and external customers Lead and participate in back office projects, ensuring timely and successful completion. Coordinate with other departments to align project goals and deliverable Prepare regular reports on team performance, operational metrics, and project progress. Analyze data to identify trends and make informed decisions. Accountable for preparation, production, delivery of presentations to leadership and stakeholders globally Demonstrate business and operations knowledge to attract potential opportunities Drive and support TLS business initiatives Open to work in 24*7 environment Minimum Qualifications The incumbent should be graduate or equivalent with 6 years of post-qualification experience. Understanding of travel world, rate parity and transaction Lifecyle will be an added advantage Should not be on any form of counseling or action plan Good Knowledge of American Express and Travel & Lifestyle Service processes and systems is desirable Understanding and experience of net fares and revenue management will be an added advantage Strong interpersonal skills and the ability to influence at all levels Excellent communication skills Sound planning and organizing skills Must possess problem solving and planning skills to facilitate and focus on continuous improvement Self-starter with ability to execute with minimal direction and strong attention to detail Ability to work in a team environment fostering teamwork and driving collective performance Compliance Language We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Company Description We are in collaboration with World tickets and have provided exceptional services to our customers since 2014. We have wide network of customers booking flight tickets from USA to India Role Description This is a full-time on-site role for a Travel Consultant located in Gurugram. As a Travel Consultant at Myflyyatra, you will be responsible for assisting customers in making travel arrangements, including booking flights, hotels, and rental cars. You will also provide expert advice to customers to ensure that their travel plans meet their needs and budget, as well as offering solutions to any travel-related issues that may arise. As a Travel Consultant, you will work closely with customers to ensure they have the best possible travel experience. Qualifications Excellent communication and interpersonal skills Comprehensive knowledge of travel industry and destinations Familiarity with travel reservation systems GDS Amadeus and online booking platforms (Must) Bachelor's degree or Diploma Fluency in written and spoken English Passion for travel and a desire to help others experience the joy of travel Position : Sales and Ticketing agent - US Process Shift timings- Night shifts Location : Sector 49 Gurugram We are also hiring fresher with good communication skills and knowledge of GDS and USA geographical knowledge Employment Type Full-time

Hiring for Travel Consultant for International Travel Process Salary upto 60k (with GDS Knowledge) Salary upto 40k (without GDS Knowledge) Perks: Both ways AC Cabs, Mediclaim, Decent Incentives (though not unlimited) Connect with Adarsh @ 9650372397

Hiring: Ops & Sr. Ops Managers - Aviation Process Min 9-17 yrs exp, GDS (Amadeus/Sabre) req, Aviation domain a must Six Sigma certification preferred Team & Client mgmt | 24/7 shifts | Noida CTC: 15-28 LPA Call Vikas 8527840989 Required Candidate profile Min 14-15 yrs in aviation ops, 7-10 yrs in team & client mgmt GDS (Amadeus/Sabre) expertise, KPI/SLA handling, aviation compliance, customer service skills, flexible for 24/7 rotational shifts.

Dealing with US passengers over the call helping them to make the flight reservation. Follow up with the existing customers. GDS Knowledge Generating MCO or Mark up to meet monthly targets Spanish Travel exp Call Ramya Both Sided Cabs 08864946771 Required Candidate profile Must have 6 month experience in spanish us Travel Process. Immediate Joiners Freshers Not Required Perks and benefits Best Incentives in the market both sided cabs