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1.0 - 6.0 years

4 - 8 Lacs

Noida, New Delhi, Gurugram

Work from Office

Minimum 1 Year Exp In US Travel ppc calls Sales || US Process Voice Process || Excellent Communication skills Salary up to 75k 5 Days Working Both sided cab Call Or drop your cv 08864946771 Ramya Required Candidate profile US Process Exp Only Immediate Joiner No Freshers

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1.0 - 4.0 years

3 - 5 Lacs

Noida, New Delhi, Gurugram

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG wit Min 1 Year International BPO Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 4.0 years

3 - 5 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 5.0 years

3 - 5 Lacs

Noida, New Delhi, Gurugram

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO/Chat 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 5.0 years

2 - 4 Lacs

New Delhi, Gurugram, Delhi / NCR

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support. Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 6.0 years

2 - 6 Lacs

Noida, New Delhi

Work from Office

Urgent hiring for US travel sales meta process/ flight sales/ flight booking Exp.. min..1 yr in US travel sales meta Location:- Noida Night shift 5 Days working salary upto;- 55k + unlimited incentives DROP CV 9931176310

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1.0 - 6.0 years

3 - 6 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Hii all, Urgent hiring for US travel sales/ Spanish US travel sales ppc Exp- min... 1 yr US travel sales ppc Location- Gurgaon, Delhi, Noida 5 Days working salary upto:- 55k + incentives Drop cv 9931176310

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8.0 - 13.0 years

15 - 27 Lacs

Noida

Work from Office

Hiring: Ops & Sr. Ops Managers - Aviation Process Min 6-15 yrs exp, GDS (Amadeus/Sabre) req, Aviation domain a must Six Sigma certification preferred Team & Client mgmt | 24/7 shifts | Noida CTC: 15-28 LPA Call Latika & WhatsApp CV: +91-9810996899 Required Candidate profile Min 14-15 yrs in aviation ops, 7-10 yrs in team & client mgmt GDS (Amadeus/Sabre) expertise, KPI/SLA handling, aviation compliance, customer service skills, flexible for 24/7 rotational shifts.

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4.0 - 9.0 years

4 - 7 Lacs

New Delhi, Gurugram

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Job description : Hiring for Assistant Manager Quality (Transaction Quality) Gurgaon. Interested candidates are requested to please provide an updated resume at vinay.r@ienergizer.com- 9910155221 Job Responsibilities: Travel Experience with GDS knowledge preferred . Team Management - Managing a Team of Quality Evaluators and Team Leaders for aligned Processes Should have time and people management skills Client/Stakeholder management to drive and influence improvement objectives Quality Activities - Documentation for Transaction Monitoring Facilitate the sharing of best practices and implement them and drive performance benchmarking -Keeping Track on Process Trends Can identify process end to end and identify improvement opportunities basis broken links -Analyze and Report Trends in Agents/Process performance -Implement corrective action plans as and when required -Participate in quality systems improvement activities using six sigma methodologies -Recommend initiatives to improve transaction Quality through new quality tools and Motivational Dip check compliance - Weekly basis Calibration compliance - Weekly basis Weekly and Monthly reports - Weekly and Monthly basis Identify bottom Quartile and steps to improve them. Analyze and Report Trends in Agents/Process performance Knowledge, Skills, Other abilities: Well versed with travel domain knowledge & MS Office (Specially Excel, Word and PPT). Strong supervisory skills with an eye for detail. Result Oriented. Excellent written and verbal communication skills in English. Organized and Methodical. Target and deadline driven. Sound knowledge of MS Office (Specially Excel, Word and PPT) Knowledge of all QC Tools like Pareto, Six Sigma. FMEA, SIPOC etc. Mandatory Skills : Bachelors degree in a relevant field or equivalent work experience. 5-8 years of experience in quality, preferably from Travel background . Excellent communication and interpersonal skills, with the ability to effectively engage with diverse audiences. Detail-oriented with strong analytical and problem-solving abilities. Ability to work independently and collaboratively in a fast-paced environment. Experience managing a portfolio of 50-100 agents is preferred. Proficiency in Microsoft Office Interested can call Vinay HR 9910155221 Walkin Interviews- Plot 512-513, Udyog vihar phase-3, Sec-19, Gurgaon

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1.0 - 5.0 years

5 - 7 Lacs

Chennai

Work from Office

Customer Service Executive - Travel Experience in Amadeus Tool is Mandatory. Minimum 2 to 3 Years Salary Upto 7 LPA Relocation Bonus : 50K Please connect : 9820299802

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1.0 - 6.0 years

4 - 7 Lacs

Noida, Gurugram

Work from Office

We are looking for Experienced US Travel sales Consultant call - PPC/META (have openings in both calls) Salary bracket- 45,000/- to 65,000/- Call/Whatsapp at 8174083320 for more info !! ~Rgds_ Shubhangi

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0.0 - 5.0 years

3 - 5 Lacs

Gurugram

Work from Office

Greetings from People Staffing Solutions We are hiring for International Voice/Techincal Voice Process Process type - Customer Service/TechnicalSupport. Work Location - Gurgaon Eligibility: Must have good communication skills. Education - Grad/Undergrad both are eligible. Salary - UG Fresher - Upto 25k inhand + incentives Salary - Experienced - Upto 35k inhand + incentives Must have minimum 1 Year expereince in International Customer Serive or technical support Must be okay with night shifts Must be okay with rotational week-off Must be okay with Gurgaon location Cabs facilites or allowances 4000 monthly Need only Immediate Joiners For getting your interview schedule or more details, you can connect through call or WhatsApp with your HR Team on below mentioned numbers. HR Nikita - 9717377166; HR Jyoti - 7703891018 HR Deeya - 8851628393; HR Srijal - 7217791112 HR Saloni - 8595962303; HR Arpan - 7428871063 HR Gauri - 8178803527; HR Paras - 7827002178

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1.0 - 4.0 years

4 - 5 Lacs

Gurugram

Work from Office

IGT Solutions Pvt Ltd is a leading IT & BPM services provider committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain. The company offers integrated IT-BPM services comprising of Application Development and Maintenance, Mobility, Testing, Analytics, Contact Center Services, Back Office Services and Consulting Services to the Travel industry worldwide. IGT boasts of a talent pool of over 10,000+ travel industry experts with its 15 state-of-the-art delivery centres and worldwide operational presence. IGT, through its innovative solutions and services, offers a unique value proposition in terms of quality, flexibility and cost savings to a large number of airlines, travel management companies, OTAs, travel technology companies, airports, railways, cruise liners and hotels. IGT Solutions provides equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these groups. Job Summary: We are seeking an experienced and dynamic Team Leader with a background in managing customer service operations for international airline processes. The ideal candidate will be responsible for driving team performance, managing escalations, and ensuring an exceptional customer experience while meeting key operational metrics. Key Responsibilities: Manage and lead a team of 1520 team members handling customer interactions in an international airline process. Monitor and manage team performance across key metrics: Productivity, Quality, Shrinkage, and Attrition . Provide floor support , resolve complex queries, and handle customer escalations effectively and efficiently. Conduct weekly performance reviews , one-on-one coaching, and mentoring for continuous improvement. Coach and onboard new team members, ensuring smooth transition and process understanding. Analyze existing workflows and recommend process improvements to enhance overall performance and CSAT (Customer Satisfaction Score) . Identify Training Needs (TNI) and bridge knowledge or skill gaps to elevate team capabilities. Track and ensure achievement of individual contributor (IC) targets across the team. Maintain AHT (Average Handling Time) within the defined limits across tenure brackets. Collaborate with support functions to ensure the smooth running of day-to-day operations. Skills & Qualifications: Experience in handling international airline processes Mandatory. Proven experience in team management with strong supervisory skills . Excellent verbal and written communication skills in English. Proficient in MS Excel and basic computer applications. Strong organizational and analytical skills with attention to detail. Ability to work in a fast-paced, high-pressure environment . Open to working in a 24x7 rotational shift setup . Preferred Experience: Minimum 13 years of experience in a Team Leader / Supervisor role within an international BPO or airline customer support process. Experience in leading customer service teams in domains like flight bookings, changes, cancellations, and frequent flyer programs. If you're passionate about delivering top-tier customer service and leading high-performing teams in the dynamic airline industry, we invite you to apply.

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2.0 - 7.0 years

3 - 7 Lacs

Noida

Work from Office

- Responsible for providing clients with best flight deals. - Converting the inbound English calls(U.S PAX) into sales. - Knowledge of GDS (Amadeus) with Airport Codes. - Meeting targets while maintaining quality and accuracy. - PPC Calls Experience. Required Candidate profile - Must have experience on Destination Oriented calls & Generic Calls. - Proficient in Spanish speaking and writing - Must be flexible with shift timing. HR: 9711150259 Perks and benefits Unlimited Incentives

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0.0 - 4.0 years

3 - 5 Lacs

Gurugram

Work from Office

Hiring For Travel Blended Process. Where in you have to give Customer Services Vie the Calls. Job Details- Position: CSE - Qualification: UG/Graduate - Experience: 12 Months Min is Mus, 37K In - hand, upto 20K INC - Fresher - Only Graduate with salary of 26K, INC - Location : Work from Office DLF- Both Side Cab Facilities - Working Days: 5 days, Fix Rotational Week offs, Only Night Shift - Rounds: HR, VNA & OPS- Rounds on Virtually NOTE- We need EXCELLENT COMMUNICATION REQUIRED: FLUENCY IN ENGLISH NOTE- We don't charge anything for interview, we are paid from client side https://web.whatsapp.com/7982129914 - Raj https://web.whatsapp.com/9557020534 - Deepika https://web.whatsapp.com/7042823679 - Sonali https://web.whatsapp.com/8700056965 - Yaashika

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1.0 - 3.0 years

3 - 4 Lacs

New Delhi, Gurugram

Work from Office

we are Hiring for US customer service Voice Process. Any grad fresher or undergrad with 6 months of international experience can apply Salary up to - Rs.30000 + incentives, 5 days a week working. call/WhatsApp: HR Nainy: 9354475254 Perks and benefits both side cab

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1.0 - 3.0 years

3 - 4 Lacs

New Delhi, Gurugram

Work from Office

we are Hiring for US customer service Voice Process. Any grad fresher or undergrad with 6 months of international experience can apply Salary up to - Rs.30000 + incentives, 5 days a week working. call/WhatsApp: HR Riya: 9220492616

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0.0 - 5.0 years

2 - 6 Lacs

Noida

Work from Office

HIRING FOR TOP INTERNATIONAL BPO'S IN NOIDA CS/SALES SAL BETWEEN 24k - 36k IN-HAND HEALTH CARE, TELECOM PROCESS NEED GOOD COMMS UG/GRAD FRESHERS CAN ALSO APPLY CALL/WHATSAPP SUGANDH 9910813775 KOMAL 9811399344 SAHIB 8448577782 MANKIRAT 9811395705 Required Candidate profile FINE TO WORK IN 24x7 Shifts UNGERGRAD/GRAD FRESHER/EXP CAN APPLY FOR HEALTHCARE CS EXP CANDS CAN APPLY FOR SALES AND TELECOM CS NEED CANDS HAVING GOOD COMMS SHARE YOUR PROFILE - hr@head-hunters.in Perks and benefits SHIFTS, CABS, INCENTIVES AS PER THE COMPANY REQ.

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1.0 - 6.0 years

3 - 6 Lacs

Gurugram, Delhi / NCR

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20 travel sales agent Us flight ticket sales Minimum 1 yr Exp. Salary -No bar + incentives PPC( google campaign call) rotational shift Gurgaon 5 days working cabs Immediate joiner Contact- Rinku (9871425790)

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1.0 - 3.0 years

1 - 3 Lacs

Gurugram

Work from Office

Dear Candidate, Greetings From Teleperformance...!!! Hiring for Travel Support Voice Process Location: Gurugram Experience: Minimum 6 months in travel customer service or sales Job Description: Join our travel support team and assist customers with their travel-related queries, bookings, and concerns. This role is ideal for individuals with strong communication skills and a passion for delivering exceptional customer experiences in the travel domain. Key Responsibilities: Handle inbound and outbound customer calls regarding travel bookings and inquiries Provide accurate information on itineraries, cancellations, rescheduling, and general travel queries Address and resolve customer issues promptly and professionally Maintain records of customer interactions and transactions Follow up with customers as needed to ensure satisfaction Ensure compliance with company policies and customer service standards Requirements: Minimum 6 months of experience in travel customer support or travel sales. Excellent communication skills in English and/or Hindi. Ability to manage customer interactions with empathy and clarity. Comfortable with rotational shifts and rotational weekly offs (including night shifts for male candidates) Female candidates will work only in day shifts. Travel allowance will be provided for male candidates working night shifts. Working Days: 6 days a week (1 rotational weekly off) How TO Apply: - Share your resume on below mention details:- Priyanka - 8368659264 Regards, Talent Aquisition Team Teleperformance India

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2.0 - 7.0 years

4 - 8 Lacs

Noida

Work from Office

- Responsible for providing clients with best flight deals. - Converting the inbound English calls(U.S PAX) into sales. - Knowledge of GDS (Amadeus) with Airport Codes. - Meeting targets while maintaining quality and accuracy. - PPC Calls Experience. Required Candidate profile - Must have experience on Destination Oriented calls & Generic Calls. - Proficient in Spanish speaking and writing - Must be flexible with shift timing - Best incentive in the industry.

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1.0 - 6.0 years

2 - 7 Lacs

Noida, New Delhi, Gurugram

Work from Office

ON GOING BULK HIRING!!!! Travel Sales Consultant Sal- 65k +incentive Min 1 yr exp must in travel sales process ppc or meta calls 5 days working Location - Delhi/ Noida / Gurgaon / Dehradun Call / Whats app HR 9060745209 Required Candidate profile Call / Whats app HR 9060745209 Email: monamsingh782@gmail.com

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2.0 - 7.0 years

4 - 8 Lacs

Noida

Work from Office

- Responsible for providing clients with best flight deals. - Converting the inbound English calls(U.S PAX) into sales. - Knowledge of GDS (Amadeus) with Airport Codes. - Meeting targets while maintaining quality and accuracy. - PPC Calls Experience. Required Candidate profile - Must have experience on Destination Oriented calls & Generic Calls. - Proficient in Spanish speaking and writing - Must be flexible with shift timing - Best incentive in the industry.

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0.0 - 2.0 years

1 - 5 Lacs

Noida, Gurugram

Work from Office

us travel sales ppc/meta 5 days working excellent communication skills call hr 9582526872

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1.0 - 6.0 years

3 - 6 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Hiring for US / UK Travel Sales / Cruise Booking/Airline PPC /Quality Analyst 2 Year Experience in Travel industry ( Voice Process ) Location- Delhi/ Gurugram/Noida Excellent Communication Skills Both sides cabs+ meal Drop Your CV HR- 9706756724

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