HIRING TRAVEL ADVISORS DATE OF JOINING - 01-07-2025 FLUENCY IN ENGLISH IS A MANDATE 1. We are looking for a Travel Advisors with great enthusiasm for traveling and help customers to travel. You will be responsible for 2. Promoting and assisting passenger on booking traveling tickets for individuals or businesses. 3. The goal is to enhance satisfaction and acquire an expanding and dedicated clientele. Contact between 9am to 4pm @ 033 40069346 OR DIRECT WALK IN for the Interview at... Global Travel Xperts Pvt Ltd PS Srijan Corporate Park 13th Floor. Sector v, Salt lake, Opposite RDB cinema. · Receive the inbound calls, Diagnose the clients’ specifications and wishes, suggest suitable Airline and assist the passenger to book the Air ticket. · Organize travels from beginning to end, through helping booking tickets. · Supply travelers with pertinent information and useful travel tips · Use promotional techniques and prepare promotional materials to itinerary. · Attend conferences to maintain familiarity with tourism trends · Create and update electronic records of clients · Maintain relationships with key persons · Reach the revenue and profit targets Requirements and skills... Fluency in ENGLISH · Exemplary sales skills and customer oriented approach · Ability to present, persuade and communicate effectively · Demonstrable ability to handle crises Job Types: Full-time, Fresher & Experienced Salary: 21000 to 25000 CTC/month UNLIMITED INCENTIVE STRUCTURE Work Location: In person Job Types: Full-time, Permanent, Fresher Pay: ₹21,000.00 - ₹25,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Supplemental Pay: Overtime pay Performance bonus Quarterly bonus Shift allowance Yearly bonus Work Location: In person
HIRING TRAVEL ADVISORS DATE OF JOINING - 01-07-2025 FLUENCY IN ENGLISH IS A MANDATE 1. We are looking for a Travel Advisors with great enthusiasm for traveling and help customers to travel. You will be responsible for 2. Promoting and assisting passenger on booking traveling tickets for individuals or businesses. 3. The goal is to enhance satisfaction and acquire an expanding and dedicated clientele. Contact between 9am to 4pm @ 033 40069346 OR DIRECT WALK IN for the Interview at... Global Travel Xperts Pvt Ltd PS Srijan Corporate Park 13th Floor. Sector v, Salt lake, Opposite RDB cinema. · Receive the inbound calls, Diagnose the clients’ specifications and wishes, suggest suitable Airline and assist the passenger to book the Air ticket. · Organize travels from beginning to end, through helping booking tickets. · Supply travelers with pertinent information and useful travel tips · Use promotional techniques and prepare promotional materials to itinerary. · Attend conferences to maintain familiarity with tourism trends · Create and update electronic records of clients · Maintain relationships with key persons · Reach the revenue and profit targets Requirements and skills... Fluency in ENGLISH · Exemplary sales skills and customer oriented approach · Ability to present, persuade and communicate effectively · Demonstrable ability to handle crises Job Types: Full-time, Fresher & Experienced Salary: 21000 to 25000 CTC/month UNLIMITED INCENTIVE STRUCTURE Work Location: In person Job Types: Full-time, Permanent, Fresher Pay: ₹21,000.00 - ₹25,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Supplemental Pay: Overtime pay Performance bonus Quarterly bonus Shift allowance Yearly bonus Work Location: In person
1 year on paper work experience as a Quality Executive in international BPO is must. Graduation is must Evaluate Customer Interactions: Quality analysts listen to call recordings, review emails, or analyze other forms of customer communication to assess the quality of service provided by agents. Identify Defects and Non-Conformities: They pinpoint areas where agents fall short of quality standards, such as improper script adherence, poor communication skills, or inadequate problem-solving. Provide Feedback and Coaching: Quality analysts offer constructive feedback to agents, helping them improve their performance and develop better customer service skills. Analyze Data and Metrics: They track key performance indicators (KPIs) related to quality, identify trends, and report on areas that require improvement. Develop and Implement Quality Improvement Programs: Quality analysts work with management to develop and implement strategies for enhancing the quality of services, such as training programs or process changes. Utilize Quality Assurance Tools and Technologies: They leverage various tools, including quality monitoring software, analytics platforms, and CRM systems, to support their quality evaluation efforts. Ensure Compliance with Standards and Regulations: They ensure that all customer interactions adhere to industry standards and regulatory requirements. Contribute to Customer Satisfaction and Business Growth: By improving the quality of services, quality analysts play a key role in enhancing customer satisfaction and contributing to the overall success of the BPO organization. Job Types: Full-time, Permanent Pay: ₹21,000.00 - ₹25,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Work Location: In person
1 year on paper work experience as a Quality Analyst in international BPO is must. Evaluate Customer Interactions: Quality analysts listen to call recordings, review emails, or analyze other forms of customer communication to assess the quality of service provided by agents. Identify Defects and Non-Conformities: They pinpoint areas where agents fall short of quality standards, such as improper script adherence, poor communication skills, or inadequate problem-solving. Provide Feedback and Coaching: Quality analysts offer constructive feedback to agents, helping them improve their performance and develop better customer service skills. Analyze Data and Metrics: They track key performance indicators (KPIs) related to quality, identify trends, and report on areas that require improvement. Develop and Implement Quality Improvement Programs: Quality analysts work with management to develop and implement strategies for enhancing the quality of services, such as training programs or process changes. Utilize Quality Assurance Tools and Technologies: They leverage various tools, including quality monitoring software, analytics platforms, and CRM systems, to support their quality evaluation efforts. Ensure Compliance with Standards and Regulations: They ensure that all customer interactions adhere to industry standards and regulatory requirements. Job Types: Full-time, Permanent Pay: ₹21,000.00 - ₹25,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Work Location: In person
Job Title: MIS Executive Department: Operations Reports to: Manager / Job Purpose: The MIS Executive will be responsible for collecting, analyzing, and reporting data to support management in decision-making. The role involves maintaining databases, generating regular reports, automating dashboards, and ensuring accuracy in data management to improve operational efficiency. Key Responsibilities: Collect, consolidate, and analyze data from various departments. Prepare daily, weekly, and monthly MIS reports for management. Generate dashboards and automate reports using Excel, Power BI, or other reporting tools. Identify trends, variances, and insights to support business decisions. Maintain and update databases with accurate and timely information. Ensure data accuracy and integrity while preparing reports. Coordinate with different teams (operations, HR, sales, etc.) to gather required data. Support ad-hoc analysis and reporting requirements. Develop process improvements to streamline reporting systems. Required Skills & Competencies: Strong proficiency in MS Excel (VLOOKUP, Pivot Tables, Charts, Macros preferred). Knowledge of SQL / Power BI / Tableau will be an added advantage. Good analytical and problem-solving skills. Accuracy and attention to detail. Strong communication and coordination skills. Ability to handle multiple tasks and meet deadlines. Qualifications & Experience: Graduate in Commerce, Statistics, Computer Science, or related field. 1–3 years of experience in MIS, data reporting, or a similar role Key Deliverables: Accurate and timely submission of MIS reports. Data insights for management to support business strategies. Improved reporting efficiency through automation. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Provident Fund Work Location: In person
About the Role: We are looking for a detail-oriented MIS Executive to join our Operations team. The ideal candidate will be responsible for data collection, analysis, and reporting to help management make informed decisions. If you enjoy working with data, creating dashboards, and driving process improvements, this role is for you! Key Responsibilities: ✔ Collect, consolidate & analyze data from multiple departments Prepare daily, weekly & monthly MIS reports ✔ Create dashboards and automate reporting (Excel / Power BI preferred) ✔Identify trends, variances & insights for decision-making ✔Ensure accuracy and integrity of data at all times ✔Coordinate with cross-functional teams for smooth data flow Support ad-hoc reporting requirements & process improvementsWhat We’re Looking For: Strong MS Excel skills (VLOOKUP, Pivot Tables, Charts, Macros a plus) Knowledge of SQL / Power BI / Tableau is an added advantage Analytical mindset with attention to detail Graduate in Commerce, Statistics, Computer Science, or related field 1–3 years of experience in MIS, Data Reporting, or similar role Perks & Benefits: Health Insurance Paid Sick Time & Leave Encashment Provident Fund Growth-oriented work environment. If you are passionate about transforming data into actionable insights, we’d love to connect with you! Share your CV at [email protected] Job Type: Full-time Pay: ₹21,000.00 - ₹25,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Provident Fund Work Location: In person
About the Role: We are looking for a detail-oriented MIS Executive to join our Operations team. The ideal candidate will be responsible for data collection, analysis, and reporting to help management make informed decisions. If you enjoy working with data, creating dashboards, and driving process improvements, this role is for you! Key Responsibilities: ✔ Collect, consolidate & analyze data from multiple departments Prepare daily, weekly & monthly MIS reports ✔ Create dashboards and automate reporting (Excel / Power BI preferred) ✔Identify trends, variances & insights for decision-making ✔Ensure accuracy and integrity of data at all times ✔Coordinate with cross-functional teams for smooth data flow Support ad-hoc reporting requirements & process improvementsWhat We’re Looking For: Strong MS Excel skills (VLOOKUP, Pivot Tables, Charts, Macros a plus) Knowledge of SQL / Power BI / Tableau is an added advantage Analytical mindset with attention to detail Graduate in Commerce, Statistics, Computer Science, or related field 1–3 years of experience in MIS, Data Reporting, or similar role Perks & Benefits: Health Insurance Paid Sick Time & Leave Encashment Provident Fund Growth-oriented work environment. If you are passionate about transforming data into actionable insights, we’d love to connect with you! Share your CV at hr.kol@globaltravelxperts.com Job Type: Full-time Pay: ₹21,000.00 - ₹25,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Provident Fund Work Location: In person
We’re Hiring: Travel Advisor Role Overview : As a Travel Advisor, you will be the driving force in converting inbound flight queries into successful bookings. This is a sales-first role designed for go-getters who thrive in a performance-driven environment and love being rewarded for results. Key Responsibilities:- Handle inbound calls and convert them into confirmed bookings.Share the best fare options based on customer requirements.Achieve & exceed daily, weekly, and monthly sales targets.Maximize revenue through exclusive airline contracts.Ensure compliance with sales processes & maintain booking accuracy.Participate in training to enhance sales and product knowledge. Key Requirements:- Graduate in any discipline (Travel & Tourism / Hospitality preferred). 0–3 years of air ticket sales / travel sales / BPO sales experience. (Freshers with strong sales aptitude are welcome!) Excellent spoken English (knowledge of additional languages is a plus). Strong persuasion, negotiation & closing skills.Computer proficiency; GDS knowledge preferred. Comfortable working in early morning shifts. ✨ Perks & Benefits :- ✅ Comprehensive Health Insurance – because your well-being comes first. ✅ Paid Sick Leave & Leave Encashment – flexibility when you need it most. ✅ Provident Fund (PF) – secure your future as you grow with us. ✅ Growth-Oriented Environment – learn, perform, and rise with uncapped earning potential. Why Join Us? At GTX, you won’t just sell tickets—you’ll unlock opportunities, achieve big targets, and earn unlimited incentives while working with a team that values performance and growth. Job Type: Full-time Pay: From ₹21,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Work Location: In person
We’re Hiring: Travel Advisor Role Overview : As a Travel Advisor, you will be the driving force in converting inbound flight queries into successful bookings. This is a sales-first role designed for go-getters who thrive in a performance-driven environment and love being rewarded for results. Key Responsibilities:- Handle inbound calls and convert them into confirmed bookings.Share the best fare options based on customer requirements.Achieve & exceed daily, weekly, and monthly sales targets.Maximize revenue through exclusive airline contracts.Ensure compliance with sales processes & maintain booking accuracy.Participate in training to enhance sales and product knowledge. Key Requirements:- Graduate in any discipline (Travel & Tourism / Hospitality preferred). 0–3 years of air ticket sales / travel sales / BPO sales experience. (Freshers with strong sales aptitude are welcome!) Excellent spoken English (knowledge of additional languages is a plus). Strong persuasion, negotiation & closing skills.Computer proficiency; GDS knowledge preferred. Comfortable working in early morning shifts. ✨ Perks & Benefits :- ✅ Comprehensive Health Insurance – because your well-being comes first. ✅ Paid Sick Leave & Leave Encashment – flexibility when you need it most. ✅ Provident Fund (PF) – secure your future as you grow with us. ✅ Growth-Oriented Environment – learn, perform, and rise with uncapped earning potential. Why Join Us? At GTX, you won’t just sell tickets—you’ll unlock opportunities, achieve big targets, and earn unlimited incentives while working with a team that values performance and growth. Job Type: Full-time Pay: From ₹21,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Work Location: In person
We’re Hiring – HR Executive Location: Global Travel Xperts Pvt. Ltd., Kolkata Shift : Early Morning Experience : Minimum 2 years in HR (Recruitment focus) What You’ll Do : End-to-end recruitment (sourcing, screening, interviews) Coordinate interviews & onboarding formalities Assist with basic HR administration and employee coordination What We’re Looking For : 2+ years of HR experience (mainly recruitment) Strong communication & coordination skills Must live near our office (Salt Lake) Flexible with early morning shifts Job Types: Full-time, Permanent Pay: From ₹26,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Work Location: In person
Role Overview The Travel Advisor will be responsible for converting inbound air ticketing queries into confirmed sales. The role is purely sales-driven and rewards high achievers with uncapped incentives. Candidates with excellent communication skills and a passion for sales will thrive in this performance-oriented environment. Key Responsibilities · Handle inbound calls and convert them into successful flight bookings. · Share best fare options and flight availability based on customer requirements. · Consistently achieve and exceed daily, weekly, and monthly sales targets. · Maximize revenue by leveraging exclusive airline contracts and offers. · Ensure strict adherence to sales process, call structure, and compliance standards. · Maintain accurate records of bookings in the company system. · Actively participate in training programs to enhance sales skills and product knowledge. Key Requirements · Graduate in any discipline (preferably Travel & Tourism / Hospitality). · 0–3 years of experience in air ticket sales / travel sales / BPO sales process. (Freshers with strong sales aptitude and communication skills are welcome.) · Excellent spoken English (additional languages will be an advantage.) · Strong persuasion, negotiation, and closing skills. · Basic computer proficiency; knowledge of GDS will be preferred. · Comfortable working in early morning shifts. Perks & Benefits: · Comprehensive Health Insurance – because your well-being comes first. · Paid Sick Leave & Leave Encashment – flexibility when you need it most. · Provident Fund (PF) – secure your future while you grow with us. · Growth-Oriented Work Environment – learn, perform, and rise with unlimited earning potential. Job Types: Full-time, Permanent, Fresher Pay: From ₹21,000.00 per month Benefits: Commuter assistance Flexible schedule Health insurance Leave encashment Paid sick time Paid time off Provident Fund Work Location: In person
Role Overview The Travel Advisor will be responsible for converting inbound air ticketing queries into confirmed sales. The role is purely sales-driven and rewards high achievers with uncapped incentives. Candidates with excellent communication skills and a passion for sales will thrive in this performance-oriented environment. Key Responsibilities · Handle inbound calls and convert them into successful flight bookings. · Share best fare options and flight availability based on customer requirements. · Consistently achieve and exceed daily, weekly, and monthly sales targets. · Maximize revenue by leveraging exclusive airline contracts and offers. · Ensure strict adherence to sales process, call structure, and compliance standards. · Maintain accurate records of bookings in the company system. · Actively participate in training programs to enhance sales skills and product knowledge. Key Requirements · Graduate in any discipline (preferably Travel & Tourism / Hospitality). · 0–3 years of experience in air ticket sales / travel sales / BPO sales process. (Freshers with strong sales aptitude and communication skills are welcome.) · Excellent spoken English (additional languages will be an advantage.) · Strong persuasion, negotiation, and closing skills. · Basic computer proficiency; knowledge of GDS will be preferred. · Comfortable working in early morning shifts. Perks & Benefits: · Comprehensive Health Insurance – because your well-being comes first. · Paid Sick Leave & Leave Encashment – flexibility when you need it most. · Provident Fund (PF) – secure your future while you grow with us. · Growth-Oriented Work Environment – learn, perform, and rise with unlimited earning potential. Job Types: Full-time, Permanent, Fresher Pay: From ₹21,000.00 per month Benefits: Commuter assistance Flexible schedule Health insurance Leave encashment Paid sick time Paid time off Provident Fund Work Location: In person
Responsibilities: * Manage travel itineraries from booking to execution. * Provide exceptional customer service via phone. *.As a Travel Advisor, you will be responsible for assisting passengers with international flight bookings.
Company Name: Global Travel Xperts Private Limited Location : 13th Floor, Space 1312, Srijan Corporate Park, GP & PS, EP Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091 Launch Your Career: Freshers are welcome! Starting Salary : 21,000/month + Uncapped Incentives. As a *Travel Advisor* , you will be responsible for assisting passengers with their travel needs, handling international flight bookings, and ensuring smooth travel arrangements. The role is focused on providing excellent customer service, preparing the best itineraries, and helping customers finalize their bookings with the most suitable options. Key Responsibilities 1. Assist customers with international flight bookings, cancellations, and rescheduling. 2. Provide accurate information on fares, baggage allowances, and airline regulations. 3. Manage calls and inquiries effectively to support passengers with booking needs. 4. Suggest and prepare the best itineraries with reasonable fares and suitable flight options. 5. Help passengers finalize their bookings by offering convenient and cost-effective solutions. 6. Deliver excellent customer service while resolving travel-related issues. 7. Ensure accurate and timely communication with passengers for a smooth travel experience. Requirements & Key Skills 1. Bachelors degree or Diploma in any field (Travel & Tourism background is a plus). 2. Good communication skills in English with a customer-friendly approach. 3. Basic computer knowledge (MS Office, email handling, internet usage). 4. Willingness to work in shifts if required for 24/7 operations. 5. Positive attitude, adaptability, and ability to work well in a team environment. 6. Strong customer service, patience, empathy, and professionalism while dealing with passengers. 7. Quick learner with interest in international flight bookings, fare rules, and travel regulations (training will be provided for freshers). 8. Good organizational skills with the ability to manage booking requests effectively and prioritize tasks. Why Join Us? 1. Opportunity to build a career in the global travel industry. 2. Professional training on international booking systems . 3. Supportive work environment with growth opportunities. 4. Be part of a fast-growing travel solutions company with an international presence. 5. Gain rare expertise by working with multiple global airlines and advanced systems to craft complex, optimal travel plans. 6. Enjoy a fast-paced, challenging role that focuses on high-value consultation and complex problem-solving over simple bookings. 7. Join a resilient business model that is not reliant on any single airline, offering a stable and future-proof career. Extra Benefits 1. Uncapped Earning Potential: Directly control your income with a rewarding, uncapped incentive structure. 2. Financial Security: Benefit from robust company contributions to your Provident Fund (PF). 3. Peace of Mind : Receive full protection with our comprehensive Mediclaim coverage for you and your family.
Company Name: Global Travel Xperts Private Limited Location : 13th Floor, Space 1312, Srijan Corporate Park, GP & PS, EP Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091 Launch Your Career: Freshers are welcome! Starting Salary : 21,000/month + Uncapped Incentives. As a *Travel Advisor* , you will be responsible for assisting passengers with their travel needs, handling international flight bookings, and ensuring smooth travel arrangements. The role is focused on providing excellent customer service, preparing the best itineraries, and helping customers finalize their bookings with the most suitable options. Key Responsibilities 1. Assist customers with international flight bookings, cancellations, and rescheduling. 2. Provide accurate information on fares, baggage allowances, and airline regulations. 3. Manage calls and inquiries effectively to support passengers with booking needs. 4. Suggest and prepare the best itineraries with reasonable fares and suitable flight options. 5. Help passengers finalize their bookings by offering convenient and cost-effective solutions. 6. Deliver excellent customer service while resolving travel-related issues. 7. Ensure accurate and timely communication with passengers for a smooth travel experience. Requirements & Key Skills 1. Bachelors degree or Diploma in any field (Travel & Tourism background is a plus). 2. Good communication skills in English with a customer-friendly approach. 3. Basic computer knowledge (MS Office, email handling, internet usage). 4. Willingness to work in shifts if required for 24/7 operations. 5. Positive attitude, adaptability, and ability to work well in a team environment. 6. Strong customer service, patience, empathy, and professionalism while dealing with passengers. 7. Quick learner with interest in international flight bookings, fare rules, and travel regulations (training will be provided for freshers). 8. Good organizational skills with the ability to manage booking requests effectively and prioritize tasks. Why Join Us? 1. Opportunity to build a career in the global travel industry. 2. Professional training on international booking systems . 3. Supportive work environment with growth opportunities. 4. Be part of a fast-growing travel solutions company with an international presence. 5. Gain rare expertise by working with multiple global airlines and advanced systems to craft complex, optimal travel plans. 6. Enjoy a fast-paced, challenging role that focuses on high-value consultation and complex problem-solving over simple bookings. 7. Join a resilient business model that is not reliant on any single airline, offering a stable and future-proof career. Extra Benefits 1. Uncapped Earning Potential: Directly control your income with a rewarding, uncapped incentive structure. 2. Financial Security: Benefit from robust company contributions to your Provident Fund (PF). 3. Peace of Mind : Receive full protection with our comprehensive Mediclaim coverage for you and your family.
Monitoring & Evaluation : Listen to calls, to score agent performance on tone, process adherence, and resolution. Feedback & Coaching : Provide real-time and scheduled feedback, coaching agents on errors and best practices. Compliance & Standards : Ensure agents follow company policies, client standards, and regulatory rules. Process Improvement : Identify root causes of issues and help develop solutions/training to fix them (e.g., data entry errors, recurring complaints). Auditing : Participate in internal audits (BAU, compliance). Essential Skills & Qualifications Skills : Strong analytical, communication (written/verbal), time management, and multitasking abilities; detail-oriented, with active listening and problem-solving. Experience : Previous experience in a BPO/Call Center QA role is often required. Education : A Bachelor's degree or equivalent experience. Tools : Familiarity with call center software and quality assurance tools. Experience Required: 2-4+ years in a call center setting, with duties including auditing, performance reporting and calibration sessions. Job Type: Full-time Pay: ₹21,000.00 - ₹25,000.00 per month Benefits: Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident Fund Work Location: In person
Monitoring & Evaluation : Listen to calls, to score agent performance on tone, process adherence, and resolution. Feedback & Coaching : Provide real-time and scheduled feedback, coaching agents on errors and best practices. Compliance & Standards : Ensure agents follow company policies, client standards, and regulatory rules. Process Improvement : Identify root causes of issues and help develop solutions/training to fix them (e.g., data entry errors, recurring complaints). Auditing : Participate in internal audits (BAU, compliance). Essential Skills & Qualifications Skills : Strong analytical, communication (written/verbal), time management, and multitasking abilities; detail-oriented, with active listening and problem-solving. Experience : Previous experience in a BPO/Call Center QA role is often required. Education : A Bachelor's degree or equivalent experience. Tools : Familiarity with call center software and quality assurance tools. Experience Required: 2-4+ years in a call center setting, with duties including auditing, performance reporting and calibration sessions. Job Type: Full-time Pay: ₹21,000.00 - ₹25,000.00 per month Benefits: Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident Fund Work Location: In person