Managing daily travel bookings for clients including flights, hotels, bus, train, cabs, visa, travel insurance and others
Manage end-to-end visa services of customers
Handle customer inquiries and resolve issues in a timely and professional manner
Updating daily activities in the project management tool
Raising customer queries where there is dependency of any internal team member
Communicating & coordinating with internal & external stakeholders
Stay updated with industry trends and changes in regulations to ensure operational compliance
Contribute to the overall operational efficiency and effectiveness of the organization

Qualifications:

Previous experience in travel operations is preferred
Good knowledge of visa-related nuances
Knowledge of operating travel Global Distribution System (GDS) preferred
Excellent attention to detail and accuracy in performing tasks
Proficient in using operational tools, software, and systems
Strong communication skills, both written and verbal
Ability to work well in a fast-paced and dynamic environment
Knowledge of regulatory compliance and industry best practices
Comfortable with MS tools & especially Excel

Job Details:

Location : Anand (Gujarat)
Time: 4.00PM to 1.00 AM
Working days: Mon-Sat

Job Type: Full-time

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits:

Cell phone reimbursement
Health insurance
Paid sick time
Paid time off

Schedule:

Night shift

Work Location: In person

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