Travel Operation Manager

As a Travel Operations Manager, you will be responsible for overseeing and managing all daily travel operations. This includes booking flights, hotels, transport, and creating itineraries. You will supervise travel consultants and support staff to ensure they adhere to company standards and provide excellent customer service. Building and maintaining strong relationships with travel vendors and partners will be crucial in this role. Your key responsibilities will include: - Monitoring and managing travel budgets to ensure cost efficiency - Handling escalated customer issues and providing timely resolutions - Ensuring compliance with travel policies, visa regulations, and health & safety protocols - Developing operational strategies to streamline processes and enhance productivity - Analyzing travel trends, supplier performance, and client feedback to improve service delivery - Training and developing team members, conducting performance evaluations, and providing ongoing support - Collaborating with other departments such as finance, HR, and sales to support organizational goals Qualifications required for this role: - Prior experience in travel operations management - Strong communication and leadership skills - Ability to analyze data and make strategic decisions - Knowledge of travel industry trends and best practices The company offers health insurance as a benefit and the work schedule is during day shifts in person.,