Travel Operation Manager

The Travel Operation Manager position at ByteSurge Travel Solutions in Mumbai is a full-time, on-site role that involves overseeing day-to-day operations, coordinating with clients and vendors, ensuring seamless execution of travel plans, and managing a team of travel consultants. The responsibilities of this role include handling flight bookings, hotel reservations, tour packages, and MICE events. Additionally, the Travel Operation Manager is expected to resolve customer inquiries, maintain high service standards, and improve operational efficiencies. The ideal candidate for this position should have a minimum of 2-3 years of experience in the travel industry, particularly in Inbound/Outbound Tourism (Sales/Operations). The Travel Operation Manager will be responsible for designing and presenting customized holiday packages for clients, coordinating with domestic and international travel partners and service providers, managing client communications, understanding briefs, and converting leads. Researching and curating destination experiences and packages, building and maintaining strong relationships with clients and vendors, and staying updated on travel and event industry trends & technology are also key aspects of the role. Required skills for the Travel Operation Manager position include strong presentation and persuasion skills, excellent communication and coordination abilities, a good command over travel industry knowledge (holidays, events, logistics), tech-savviness with an understanding of modern event/travel tools, and the ability to work under pressure and handle high-value clients. The salary for the Travel Operation Manager position will be as per industry norms based on experience. Interested candidates can apply by contacting Ms. Simmi at +91 93260 22195 or Mr. Prateek at +91 93547 62196. Qualifications for this role include experience in travel operations, including handling bookings, reservations, and custom tours packages, strong organizational and team management skills, exceptional customer service and communication skills, ability to coordinate MICE events and corporate travel, proficiency in using travel management software and tools, problem-solving skills, and the ability to handle escalations effectively. A Bachelor's degree in Travel Management, Business, or related field is required, and experience in the travel industry is a plus.,