Travel operation manager

Company Description

ByteSurge Travel Solutions crafts tailor-made travel experiences, offering services from seamless flight bookings and luxury stays to custom tours and MICE events. Serving both direct-to-consumer travelers and corporate clients, ByteSurge transforms logistics into unforgettable memories. Our broad range of services includes reliable visa processing, ensuring a smooth journey from start to finish. From solo escapes to lavish retreats, we are your partners in creating infinite journeys.

Role Description

This is a full-time, on-site role for a Travel Operation Manager located in Mumbai. The Travel Operation Manager will oversee the day-to-day operations, coordinate with clients and vendors, ensure seamless execution of travel plans, and manage a team of travel consultants. Responsibilities include handling flight bookings, hotel reservations, tour packages, and MICE events. The role also involves resolving customer inquiries, maintaining high service standards, and improving operational efficiencies.

🚨 We’re Hiring – Sr. Manager / Manager / Assistants

📍 Location: Andheri West, Mumbai

👥 Vacancy: 1 Position

🕒 Experience: Minimum 2-3 years in travel industry and Inbound/Outbound Tourism (Sales/Operations)

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🔍 Job Role & Responsibilities:

• Designing and presenting customized holiday packages for clients

• Coordination with domestic and international travel partners and service providers

• Managing client communications, understanding briefs, and converting leads

• Researching and curating destination experiences and packages

• Building and maintaining strong relationships with clients and vendors

• Staying updated on travel and event industry trends & technology

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✅ Required Skills:

• Strong presentation & persuasion skills

• Excellent communication and coordination abilities

• Good command over travel industry knowledge (holidays, events, logistics)

• Tech-savvy with an understanding of modern event/travel tools

• Ability to work under pressure and handle high-value clients

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💰 Salary: As per industry norms based on experience

📩 To Apply, Contact:

Ms. Simmi – +91 93260 22195

Mr. Prateek – +91 93547 62196

Qualifications

• Experience in travel operations, including handling bookings, reservations, and custom tours packages
• Strong organizational and team management skills
• Exceptional customer service and communication skills
• Ability to coordinate MICE events and corporate travel
• Proficiency in using travel management software and tools
• Problem-solving skills and the ability to handle escalations effectively
• Bachelor's degree in Travel Management, Business, or related field
• Experience in the travel industry is a plus