Travel HelpDesk Co-ordinator

Job Description

About the Role: We are seeking a highly organized and resourceful Travel Coordinator to manage travel arrangements for our healthcare providers across the United States. This role is vital in ensuring our medical professionals travel efficiently, cost-effectively, and without disruption. You will work closely with internal teams and external vendors while being the central point of contact for all provider travel needs. Key Responsibilities: Coordinate domestic travel for healthcare providers, including flights, accommodations, transportation, and detailed itineraries. Ensure travel bookings follow company budget and policy guidelines. Serve as the go-to person for travel inquiries, last-minute changes, or emergencies. Communicate travel plans clearly and promptly to providers and internal teams. Track and resolve travel-related issues such as delays, rebookings, or hotel problems. Prepare reports, manage travel expenses, and assist with reimbursement documentation. Negotiate rates and partnerships with hotels, airlines, and transport services. Monitor travel disruptions, weather alerts, and other relevant advisories. Required Qualifications: Minimum 2 years of experience in travel coordination, executive support, or administrative roles. Strong knowledge of U.S. domestic travel booking platforms (e.g., Concur, TripActions, Egencia, etc.). Proficient in Microsoft Office and Google Workspace . Excellent verbal and written communication skills. Ability to multitask , prioritize, and work flexible hours to handle urgent issues. Preferred Qualifications: Experience working in healthcare, medical staffing , or similar industries. Experience coordinating group travel and managing provider schedules. Strong problem-solving skills and ability to stay calm under pressure. Relevant Educational Background: Candidates with the following degrees/diplomas are strongly encouraged to apply: ✅ Bachelor’s Degree (3 years): B.Sc. in Travel & Tourism Management BBA in Tourism and Travel Management BHM – Bachelor of Hotel Management B.Sc. in Hospitality & Hotel Administration B.A. in Tourism Studies B.Com / B.A. with relevant administrative or coordination experience ✅ Diploma / Certificate Programs (1–2 years): Diploma in Travel & Tourism Diploma in Hotel or Hospitality Management Diploma in Air Ticketing & Travel Management Diploma in Executive/Office Administration Certificate courses in Front Office Operations or Booking Management Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹40,000.00 per month Benefits: Food provided Health insurance Provident Fund Shift: Morning shift Night shift Work Days: Monday to Friday Work Location: In person