Posted:2 days ago|
Platform:
Work from Office
Full Time
We are looking for an experienced professional skilled in GDS platforms such as Amadeus, Galileo, or Sabre. The candidate should have strong knowledge of refunds, cancellations, post-booking support, and handling customer escalations including social media-based issues.
Process refunds and cancellations accurately
Address post-booking queries and customer concerns
Resolve complaints and social media escalations professionally
Ensure excellent customer service and timely resolution of issues
Graduate qualification is mandatory
Prior experience working on GDS systems
Strong problem-solving and communication skills
Compensation & Work Environment:
Radical Minds
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