Posted:14 hours ago| Platform: Indeed logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Customer Support Executive – Travel Operations

Location: Andheri East, Mumbai
Company: U & I Holidays (B2B Travel Company)

About the Role

We are hiring a Customer Support Executive to handle B2B tour operations for Bali. The role includes managing bookings, coordinating with vendors, supporting travel agents, and ensuring smooth travel arrangements.
Gujarati language knowledge will be an added advantage.

Key Responsibilities

  • Manage hotel, transfer & activity bookings
  • Coordinate with Bali vendors for confirmations & updates
  • Support travel agents via calls, WhatsApp & email
  • Handle changes/cancellations & prepare travel documents
  • Resolve guest issues and ensure smooth operations

Requirements

  • Experience in travel operations preferred
  • Good communication & coordination skills
  • Basic computer knowledge
  • Gujarati speaking is a plus

Office Location

1C2A/2B, Khairani Rd, Gundecha Onclave, Ansa Industrial Estate, Sakinaka, Andheri East, Mumbai, Maharashtra 400072

Job Types: Full-time, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

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