Travel Agent

Responsibilities:

• Manage post booking queries and loop closure as per the SLA
• Managing daily bookings for clients
• Coordinating with internal team for daily operations
• Manage end to end visa services of customers
• Understanding corporate requirement to the core & maintain the signed off service levels
• Updating daily activities in the project management tool
• Raising customer queries where there is dependency of any internal team member
• Communicating & coordinating with external partners
• Handle customer inquiries and resolve issues in a timely and professional manner.
• Stay updated with industry trends and changes in regulations to ensure operational compliance.
• Contribute to the overall operational efficiency and effectiveness of the organization.
• Reasonable experience in managing daily operations
• Good knowledge of visa related nuances
• Comfortable with MS tools & especially Excel
• Good communicator and problem solver

Qualifications:

• Bachelor's degree in Business Administration.
• Previous experience into operations is preferred.
• Strong analytical skills with the ability to interpret data and identify trends.
• Excellent attention to detail and accuracy in performing tasks.
• Proficient in using operational tools, software, and systems.
• Strong communication skills, both written and verbal.
• Ability to work well in a fast-paced and dynamic environment.
• Proactive problem-solving skills and ability to handle multiple priorities.
• Knowledge of regulatory compliance and industry best practices.

Job Details

• Work from Office-Mon-Sat
• Bring Your Own Laptop

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Experience:

• Operations: 1 year (Preferred)
• total work: 1 year (Preferred)

Work Location: In person