Transaction Monitoring Executive

Transaction Monitoring Executive

Job Location : G-31, Noida Sector-3 (5 mins walking from Metro Station Sector-16)

Job Type : Permanent ; Full-time

Working Days : 5 days a week (weekly offs depending upon roster)

Working Shift : Only Day Shift (09.30 am to 06.30 pm)

This profile requires working on Company Holidays for which Compensatory Offs are provided.

Requirements :-

• Min. 1 year in fraud detection, risk management, or a related role in the Fintech or financial services industry OR Freshers having good knowledge of financial/banking terms & processes.
• Min. 6 months experience in Excellent communication skills in English (written & speaking both)
• Familiarity with Cyber Fraud and Know Your Customer (KYC) regulations
• Knowledge of transaction processing systems and payment methods.
• Strong analytical mindset with strong attention to detail with the ability to interpret financial data.

Job Responsibilities :-

• Handle customer complaints and disputes quickly and effectively through phone calls and emails.
• Regularly check customer transactions to spot any suspicious activities like fraud or money laundering.
• Verify the identity of new customers through video KYC.
• Contact clients involved in suspicious transactions to ensure they follow necessary regulations, such as Cyber Fraud and Know Your Customer (KYC) rules.
• Investigate and resolve cases of suspected fraud or misconduct.
• Keep an eye on transaction patterns to detect unusual activities and develop strategies to reduce transaction-related risks and losses.
• Stay informed about new fraud trends and industry practices to continually improve fraud prevention strategies.

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Leave encashment
• Provident Fund

Ability to commute/relocate:

• Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred)

Language:

• English (Required)

Work Location: In person