Job Summary: The Executive - Transaction Monitoring is responsible for ensuring the accuracy, efficiency, and security of payment transactions. This role involves monitoring payment gateways, preparing reports, resolving transaction errors, and coordinating with relevant teams to mitigate risks and ensure seamless operations. Key Responsibilities: Daily Reporting: Prepare and manage daily and end-of-day reports to ensure transaction accuracy and operational transparency. Payment Gateway Monitoring : Monitor payment gateways to mitigate risks, minimize transaction failures, and ensure smooth payment processing. Timely Report Circulation : Analyze payment gateway performance and circulate accurate, timely reports to relevant stakeholders. Identify transaction errors and escalate issues to the appropriate departments for prompt resolution. Communicate effectively with other departments or teams to address pending issues and ensure timely closure of escalations. Error Resolution Cross-Department Coordination Requirements: · Education - Bachelor’s degree in any stream · Skills - Proficient in working on MS Office applications i.e. Excel, Power point, etc., Strong communication skills (English & Hindi), Takes ownership of tasks and drives it to completion · Experience – 0.6 to 3 years of experience in similar role or preferred from Fintech industry (Freshers also can apply) Location: Infopark, Kochi. Shift: Rotational Shift Job Type: Full-time Pay: ₹9,491.81 - ₹25,762.44 per month Work Location: In person
As a candidate for this role, you will be responsible for the following key tasks: - Prepare and manage daily and end-of-day reports to ensure transaction accuracy and operational transparency. - Resolve errors efficiently to maintain smooth operations. - Coordinate effectively with various departments to ensure seamless workflow. To qualify for this position, you should meet the following requirements: - Education: Bachelor's degree in any stream. - Skills: Proficiency in MS Office applications such as Excel and PowerPoint, strong communication skills in English and Hindi, ability to take ownership of tasks and drive them to completion. - Experience: 0.6 to 1 years of experience in a similar role, preferably from the Fintech industry. Freshers are also welcome to apply. Please note that the work location for this position is at Infopark, Kochi, and the job type is full-time with rotational shifts. The work is required to be conducted in person.,