Posted:3 days ago|
Platform:
On-site
Full Time
Has minimum 5+ yrs Learning and Development experience with Retail
Knowledge about Soft Skill Training, Behavioural Training, Product Training
knowledge of retail, service skills would be a definite advantage.
Basic computer skills (e.g., PowerPoint, Word, Excel)
Good communication skills, passion for beauty
Roles will require consistent travel.
Implement training programs for retail staff & beauty consultants in the cluster
Provide product knowledge, sales & service techniques by virtual sessions and onjob experiential trainings
Collaborate with external brand partners/ trainers to organise product trainings for staff
Ensured proper execution of Training practices and procedures related to New Hire and beauty advisor training
Keep a tab on sales kpis – conversions, Average order value, UPT – draw training interventions accordingly.
Evaluate staff , provide feedback to improve performance
Monitor teams to check consumption of e- learning LMS content and assessments
Maintain training records and reports to track staff trainings
Update daily/ weekly/monthly reports
Assist in creation of training content on category, product, service
Collaborate with brand trainers to access content
Stay updated on industry trends and beauty products
Providing constant feedbacks to brand & operations teams on product performance,
assortment, trends etc
Acme Services
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