Training Manager

Job Description - Training Manager

Job Summary

Key Responsibilities

* Actively analyze results and refine training programs.
* Prepare and manage the training calendar: scheduling, ensuring timely delivery of required training sessions (onboarding, refresher, mandatory /safety training). * Stakeholder management: collaborate with departments to ensure training aligns with business goals, product roadmaps, process changes, quality targets. * Keep abreast of industry best practices and emerging trends in L&D(instructional design, adult learning theory, micro-learning, digital tools, authoring tools, etc.).

Required Qualifications & Skills

Experience: 5-6 years in Learning & Development / Training roles, preferably including responsibility for product/process training and content development.

Strong hands-on experience with LMS tools (setting up courses, monitoring, reporting, assessments).

Excellent English communication skills, both verbal & written.

Experience creating content: e-learning modules, assessments, job aids, facilitator materials.

Proven ability in soft skills & behavioural training: designing and delivering sessions, measuring effectiveness.

Strong project management skills: able to manage multiple training initiatives, set timelines, coordinate cross-functional teams.

Analytic ability: set KPIs, track metrics, draw insights and iterate on training designs. Knowledge of Excel/Google Sheet is a must.

Preferred :-

Bachelor's degree in Business / HR / Education / Communications or related. A Masters degree is a PLUS.

Certifications in Training / Instructional Design / Learning & Development (e.g. CPTD, ATD, SHRM-LD etc.).

Familiarity with modern content creation tools.

Experience with virtual learning platforms, webinars, hybrid training.

Experience managing a small team of trainers or L&D support staff.

Excellent stakeholder management skills and ability to influence across levels.

Key Competencies

1. Leadership & ownership 2. Creativity & innovation in instructional design 3. Attention to detail & quality mindset 4. Adaptability & agility in responding to changing business or product needs 5. Collaboration & interpersonal skills 6. Learner-centric mindset: empathy, understanding varying learning styles