Trainer

Teleperformance (TP)

2 - 5 years

1 - 5 Lacs

thane

Posted:1 day ago| Platform:

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Skills Required

training and development customer experience management e-learning trainer coaching e-learning platforms

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility

Develop and implement comprehensive training programs for employees.
Conduct workshops, seminars, and presentations to enhance employee skills and knowledge.
Create engaging learning materials and resources.
Evaluate the effectiveness of training programs and recommend improvements.
Collaborate with subject matter experts to develop training content.
Provide coaching and mentoring to support employee development.

Job Requirements

Proven experience in training and development, focusing on soft skills and behavioral skills.
Excellent communication, presentation, and interpersonal skills.
Ability to design and deliver interactive and engaging training sessions.
Strong analytical and problem-solving skills.
Experience with adult learning principles and instructional design models.
Familiarity with e-learning platforms and authoring tools.

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