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6.0 - 9.0 years
8 - 10 Lacs
Chennai
Work from Office
Job Summary: To design, deliver, and evaluate effective sales training programs for employees in Exclusive Brand Outlets (EBO) of the Vaya. The training aims to enhance customer experience, increase sales, and drive footfall by equipping employees with the skills, knowledge, and confidence required to excel in retail sales and customer service. The candidate should understand the products of the company, its market presence, target audience, market positioning & strategy to design an effective training plan. The person will involve in creating the latest Training Methods & Learning Curriculum. Key Deliverables: Develop and customize training modules tailored to the needs of retail employees, focusing on product knowledge, sales techniques, and customer engagement strategies. Utilize role-playing, simulations, and real world scenarios to enhance learning and ensure practical application. Provide coaching and mentorship to retail employees to foster continuous improvement in performance. Train employees on creating exceptional customer experiences, including understanding customer needs, upselling, and cross-selling techniques. Conduct workshops on active listening, effective communication, and problem solving to improve customer satisfaction and loyalty. Educate staff on brand values, product features, and benefits to help them confidently convey the brands story. Assess the effectiveness of training programs by analyzing sales performance, footfall trends, and customer feedback. Provide constructive feedback and actionable insights to employees to help them achieve their sales and service targets. Collaborate with Cluster Managers & Store Managers to identify performance gaps and recommend targeted training interventions. Work closely with the HR, Marketing, Visual Merchandising & Project teams to align training objectives with overall business goals. Prepare training schedules, track attendance, and maintain comprehensive training records. Submit regular reports on training effectiveness, employee performance improvements, and store-level outcomes
Posted 1 month ago
3.0 - 5.0 years
2 - 9 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Overall work experience of 3 - 5 years as Digital Learning Coach. Should have provided support, guidance, and training to educators and learners to enhance their digital learning experiences. Should have excellent communication skills. Should have worked closely with various stakeholders to develop and implement effective digital learning strategies and ensured successful adoption of digital tools and platforms. Should have conducted training sessions and workshops for educators on effective use of digital learning tools and platforms. Should have developed and delivered professional development programs to enhance digital literacy and teaching skills. Should have created and maintained training materials, guides, and resources. Should have provided one-on-one coaching and mentoring to educators and learners. Should have offered ongoing support to troubleshoot issues and optimize the use of digital tools. Should have assisted in the integration of digital resources into curricula and lesson plans. Should have collaborated with educators to design and implement digital learning strategies and initiatives. Should have evaluated the effectiveness of digital learning programs and provided feedback for improvement. Should have monitored and assessed the impact of digital learning on student engagement and achievement. Should work closely with IT, administration, and other departments to ensure seamless integration of digital tools. Should participate in regular meetings to discuss progress, challenges, and opportunities. Should stay updated with the latest trends and best practices in digital learning and educational technology. Should Research and recommend new digital tools and resources to enhance learning experiences. Should foster a culture of continuous improvement and innovation in digital learning. Strong knowledge of digital learning tools, platforms, and educational technologies. Proven experience in digital learning, instructional coaching, or related roles.
Posted 1 month ago
0.0 - 2.0 years
3 - 5 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Roles & Responsibilities: Plan and conduct interactive training sessions (in-person and virtual) tailored to business and employee needs. Develop engaging, user-friendly learning materials including presentations, manuals, how-to guides, and video tutorials. Organize workshops and simulations to reinforce concepts and build confidence. Partner with team leads and managers to assess skill gaps and align training with organizational goals. Facilitate onboarding sessions to help new hires integrate smoothly into their roles and company culture. Use surveys, quizzes, and performance metrics to measure training impact and identify improvements. Stay updated on industry trends, adult learning theories, and emerging tools. Provide ongoing coaching and mentorship to promote employee growth and development. Qualifications: Bachelor s degree in engineering or related field. Experience as a Trainer, Facilitator, or L&D Specialist. Strong verbal communication and presentation skills. Proficient with MS Office (Word, Excel, PowerPoint). Skilled in developing clear and engaging learning content. Adaptable teaching styles for diverse learners. Experience with e-learning platforms and training tools. Preferred Skills: Background in IT or technology-driven environments. Familiarity with adult learning principles and instructional design. Ability to create video-based and digital learning modules.
Posted 1 month ago
3.0 - 7.0 years
3 - 7 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Organizing briefing sessions and workshops related to Competency and Expertise Ensuring the timely deployment of training programs Applying continuous improvement initiatives for training assimilation Providing efficient communication to all stakeholders Leading certification program improvements Coordinating with Subject Matter Experts to ensure training material is up-to-date Managing the Learning Management System and related analytics Business Master's degree with a Bachelor's in Engineering Experience in competency development and training Project execution experience Technical knowledge of digital tools for data management and e-learning platforms Comfortable in an international and multicultural environment Ability to multitask and manage multiple projects simultaneously Strong communication and presentation skills A certification in People Analytics or related field is an asset Critical thinking and problem-solving abilities Teamwork and collaboration skills
Posted 1 month ago
2.0 - 7.0 years
4 - 8 Lacs
Mumbai, Palai
Work from Office
Job Title : Content Writer, Job Location : Mumbai Job Type : Full-time Overview : We are seeking a talented and creative Content Writer to create engaging, informative, and educational content for children aged 4 to 10. The ideal candidate will have experience in crafting stories, comprehension questions, games, quizzes, and activities across subjects such as English, Math, Science, and Coding. You will also be responsible for reviewing content, conducting research into the latest trends in ed-tech, managing multimedia assets, and supporting tech-related tasks. Key Responsibilities : Content Creation : Develop high-quality, age-appropriate content for children aged 4 to 10, including: Educational stories, comprehension questions, and exercises in subjects such as English, Math, Science, and Coding. Engaging games, quizzes, puzzles, and other interactive learning materials. Tailor content to suit varying learning styles and ensure content is both fun and educational. Content Review : Review and provide feedback on content from third-party partners and other writers, ensuring it aligns with educational standards, brand voice, and target age group. Research : Stay updated on the latest trends, tools, and innovations in the ed-tech space. Research new methods, technologies, and approaches to enhance the learning experience for young children. Asset Management : Manage educational assets such as images, graphics, and multimedia materials to ensure they complement the content and are suitable for the age group. Tech Support : Assist with tech-related tasks, including troubleshooting educational platforms, tools, and content delivery systems to ensure smooth implementation and usage of digital resources. Mandatory Skill Sets & Requirements : Academic Background : A degree or certification in fields such as Human Development, Early Childhood Education, Counselling Psychology, or Management of Learning Difficulties. Experience : Minimum of 1 years of experience in an international preschool/school setting, working directly with young children in an educational environment. Proficiency in Multimedia & Technology : Strong understanding of multimedia tools, e-learning platforms, and technology used in educational content creation. Creative and Analytical Skills : Ability to create engaging, educational content and adapt materials to various learning styles. Must be detail-oriented with a strong understanding of age-appropriate learning. Communication : Excellent written and verbal communication skills. Ability to collaborate with cross-functional teams including designers, developers, and educators. Benefits : Competitive salary Opportunity to work with an innovative team in a fast-growing sector. Professional development opportunities in the field of ai.
Posted 1 month ago
0.0 years
0 Lacs
, India
On-site
About the Role: 05 The Team: The Talent Development team is responsible for learning initiatives for the S&P Dow Jones Indices (S&P DJI) business, focusing on business-specific and technical training, including policies and procedures, technology, and products. In addition, the team administers and provides oversight for access to S&P DJI's analytical applications. We are dedicated to fostering an environment where continuous learning and growth are encouraged and value collaboration, innovation, and the drive to develop training programs that support employee success. What's in it for you You will join a team where you will have the opportunity to learn and get involved with all aspects of the S&P DJI business, including our Compliance, Commercial, Product Management and Index Governance and Production teams. We are looking for someone who relishes the opportunity to interact with colleagues across the globe and at all levels of the business, from our Executive Committee to our summer interns Responsibilities and Impact: Assist in organizing and coordinating onboarding and training programs, workshops, and learning events. Support the preparation of training materials and resources. Responsible for implementing requests for access to S&P DJI's proprietary analytical applications Provide data for audit requests Supporting fulfilment of Client Due Diligence requests and maintaining a library of responses. Explore the use of AI tools to enhance processes. What We're Looking For: Basic Required Qualifications: Currently pursuing or recently completed a degree in Business, Human Resources, Education, Psychology or a related field. Strong interest in employee development, organizational behaviour, or corporate training Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Excellent communication and organizational skills. Additional Preferred Qualifications: Previous experience in a training or educational environment is a plus. Familiarity with e-learning platforms and tools, including learning management systems. Positive attitude, eagerness to learn, and ability to work collaboratively in a team environment Ability to handle multiple tasks, projects, resources and deadlines in a rapidly changing environment Ability to work collaboratively in a team setting. Attention to detail and accuracy At S&P Dow Jones Indices, we provide iconic and innovative index solutions backed by unparalleled expertise across the asset-class spectrum. By bringing transparency to the global capital markets, we empower investors everywhere to make decisions with conviction. We're the largest global resource for index-based concepts, data and research, and home to iconic financial market indicators, such as the S&P 500 and the Dow Jones Industrial Average . More assets are invested in products based upon our indices than any other index provider in the world. With over USD 7.4 trillion in passively managed assets linked to our indices and over USD 11.3 trillion benchmarked to our indices, our solutions are widely considered indispensable in tracking market performance, evaluating portfolios and developing investment strategies. S&P Dow Jones Indices is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit . What's In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - -----------------------------------------------------------
Posted 2 months ago
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