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Trainee Process Consultant (Technical Support/Application Support

0 - 3 years

1 - 3 Lacs

Posted:5 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Dear,

We have excellent opening with MNC for “Trainee Process Consultant (Technical Support/Application Support/Desktop Support)”

Exp                         ::        Fresher-3 Years

Location                  ::        Bengaluru (Bommanahalli, Bangalore)

Notice Period          ::        Immediate-15 Days

Job Type                 ::        Permanent

Roles and Responsibilities

  • Answers inquiries by clarifying desired information; researching, locating, and providing information
  • Determines requirements by working with customers
  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
  • Fulfils requests by clarifying desired information; completing transactions; forwarding requests.

Desired Skills and Abilities:

  • Excellent Communication Skills
  • Basic Telephone Etiquettes
  • MS Office
  • Basic System Navigation Skills
  • Customer Focus and Being Attentive
  • Troubleshooting
  • Good reasoning and analytical skills
  • Active listening skills
  • Ability to comprehend customer requirements well.
  • Good understanding of ISP.

Recruitment process:

    1. HR Round
    2. SVAR test
    3. L1 assessment
    4. L2 assessment
    5. Ops round

Please fill in the below details

Total Experience

Technical Support/Application Support/Desktop Support

Primary Skills 

Secondary skills

Reason for Change

Current Location

Preferred Location

Contact Number

Email ID

Notice Period

Current CTC

Expected CTC

Do you hold any other offer?

If Yes, what is the offered CTC and DOJ?

Educational Qualification and University

With Thanks & Regards,

Swathi Rao

+91 9606915921

swathi.r@dyashin.com

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Dyashin Technosoft
Dyashin Technosoft

Information Technology

San Jose

50-100 Employees

1 Jobs

    Key People

  • John Doe

    CEO
  • Jane Smith

    CTO

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