Trainee- Application Support Engineer (Rotational / Night Shift)

Job Title:

Years of Experience:

Job Location:

Education

Job Type:

We are looking for dedicated and detail-oriented Application Support Engineers (Rotational Shift) to provide technical support for ongoing .NET and BizTalk-based projects. The role involves monitoring systems, handling production issues, performing routine maintenance, and escalating critical incidents during night hours(IST).

Only candidates with B.Sc (Computer Science/IT) or BCA qualifications will be considered. Candidates with higher qualifications (MCA, M.Sc, B.Tech, etc.) are not eligible for this role

You will be working as a Trainee for 2(Two) months and at the end of the Training a technical evaluation will be conducted and based on you successfully clearing the evaluation at the end of training you will be on-boarded on the company payrolls.

Stipend During Training- 12k pm for 2 months Training Period

After Training- Starting CTC of 2.4 lakh pa based on performance and post successful completion of Training and On-boarding

There is a legal bond of 2 years (post completion of training and once you will be on the payrolls) and it is a legal agreement which states that you need to serve the company for a minimum period of 2 years from your date of joining.

Responsibilities

• Monitor .NET / BizTalk applications during shifts including night shifts during IST hours for performance, errors, and availability.
• Provide Level 1 & Level 2 support by troubleshooting issues and resolving them or escalating as necessary.
• Perform routine operational checks and validations based on predefined checklists.
• Log incidents and updates accurately in ticketing systems (e.g., Jira, ServiceNow).
• Follow escalation protocols and communicate critical incidents to on-call L3 teams or stakeholders.
• Document recurring issues and assist in the development of knowledge base articles.
• Ensure handover documentation is provided to the day team at shift end.
• Participate in weekly team syncs and provide input for process improvements.

Required Qualifications

• B.Sc (Computer Science, IT) or BCA degree

  Mandatory

• Freshers or up to 1 years of experience in application support preferred
• Basic understanding of Microsoft .NET framework, C#, SQL Server
• Exposure to or willingness to learn BizTalk Server fundamentals
• Familiarity with Windows Server environments and basic system/network troubleshooting

Preferred Skills

• Strong problem-solving skills with the ability to follow predefined processes
• Good written and verbal communication skills
• Experience with monitoring tools and ticketing systems (an advantage)
• Ability to work independently with minimal supervision, especially during night hours

Other Details:

• Training will be provided for .NET and BizTalk-specific processes and internal systems
• Rotational Shift including Night shift benefits will be applicable as per company policy
• Role involves working on public holidays and weekends (on a rotational basis)

Note:

Only Noida based candidates are welcome to apply.