Tracxn - Senior Program Manager

We are seeking a highly strategic, results-driven, and innovative Senior Program Manager to lead and optimize mission-critical business programs. This role is perfect for an individual who thrives on solving complex problems, driving operational excellence, and making a tangible business impact. You will play a key role in managing high-impact initiatives, collaborating with senior leadership, and ensuring seamless execution of key business objectives.

About Tracxn

Tracxn is a leading market intelligence platform for private company data, serving Venture Capitalists, Private Equity Firms, Investment Banks, and Corporates. With a strong global footprint, Tracxn tracks over millions of companies across various sectors to provide deep insights and help clients make data-driven decisions.

Key Responsibilities

Program Strategy, Execution & Innovation

• Own the end-to-end execution of high-impact programs, ensuring successful outcomes from ideation to implementation.
• Develop and execute strategies that enhance operational effectiveness and drive business success.
• Identify and resolve bottlenecks, ensuring seamless program delivery with a focus on speed, efficiency, and quality.
• Leverage data and analytics to optimize processes and improve decision-making.
• Design and refine Standard Operating Procedures (SOPs) to drive consistency and operational excellence.
• Experiment, iterate, and implement new ideas that contribute to long-term business scalability.

Operational Excellence & Process Automation

• Optimize and streamline department-wide operations to enhance productivity and scalability.
• Lead automation initiatives to minimize manual intervention and drive efficiency.
• Use data analytics to uncover business-critical insights and drive continuous improvements. Tracxn
• Ensure compliance with SOPs while proactively identifying ways to enhance accuracy and performance.
• Foster a culture of innovation by introducing new tools, technologies, and methodologies.

Performance Tracking & Business Impact

• Define and track key performance indicators (KPIs) to measure the success of programs and operations.
• Own performance reporting, setting up Management Information Systems (MIS) and dashboards to provide visibility into business performance.
• Lead problem resolution by identifying root causes and implementing sustainable solutions

. Drive data-backed decision-making and ensure alignment with business goals.

• Escalate and proactively address issues related to non-compliance, quality, or operational challenges.

Who You Are?

Experience:

Problem-Solving Mindset:

Strategic & Execution-Oriented:

Stakeholder Management Pro:

Continuous Improvement:

Preferred Qualifications

• Prior experience working in a B2B SaaS environment is a plus with a focus on scaling up operations.
• Ability to drive business impact by combining strategic thinking with hands-on execution.

What We Offer

• High-Impact Role:

  Directly influence strategic programs and business outcomes.

• Growth & Learning:

  A meritocratic environment with mentorship and leadership development opportunities.

• Innovative & Transparent Culture:

  A problem-solving mindset that values efficiency and innovation.

• Work-Life Balance:

  Fixed work hours for a healthy balance (9 hours x 5 days).

careers@tracxn.com.