TPA Desk Executive

MD India Health Insurance TPA Pvt Ltd

1 - 5 years

0 - 2 Lacs

pune

Posted:2 weeks ago| Platform:

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Skills Required

health insurance claims executive insurance claims tpa network hospital customer support executive coordinator health claims insurance desk mediclaim cashless tpa executive client servicing operations insurance cases client relationship crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Claims Processing & Coordination

Facilitate the Green Channel process to ensure zero waiting time for patient admissions and discharges.

Support the end-to-end processing of cashless and reimbursement claims efficiently.

Liaise with the Head Office to resolve claim-related issues promptly.
Address and resolve patient grievances related to claims processing, escalating unresolved issues when necessary

Collaborate with hospital staff to ensure seamless admission and discharge procedures for insured patients.

Adhere to strict protocols to prevent fraudulent activities in claims processing.

Enhance customer satisfaction by reducing waiting time for admissions, claims, and grievance resolution.

Preferred candidate profile

Qualification -
Any Graduate.
Experience
- 1 year
Profile
- Sr. Executive

If interested kindly share your resume torecruitment1@mdindia.com

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