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1.0 - 3.0 years
3 - 6 Lacs
Hyderabad
Work from Office
Objective Monitor the availability of the operational IT applications,infrastructure, platforms, and devices, as well as the automated workloadprocesses (batch) in order to prevent downtime and/or to guarantee thecontinuity of business-critical batch processes, in accordance with thepredefined SLEs. Key Responsibilities Monitor, handle and solve IT events/Incidents: Monitor IT Events and carry out the controlactions associated with each event. Take action to solve IT incidents based oninstructions, agreements and/or documented solutions, or escalate IT incidents. Register IT incidents and (research) actionsalready taken; actively monitor SLEs. Continuous batch processes Proactively monitor t...
Posted 3 months ago
3.0 - 6.0 years
3 - 6 Lacs
Mumbai
Work from Office
> Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of...
Posted 3 months ago
4.0 - 7.0 years
5 - 12 Lacs
Pune
Hybrid
So, what’s the role all about? The Technical Support Engineer role is to deliver technical support to end users about how to use and administer the NICE Service and Sales Performance Management, Contact Analytics and/or WFM software solutions efficiently and effectively in fulfilling business objectives. The Application Support Consultant/T2 is also responsible for the health and well-being of our customers’ hosted solutions. How will you make an impact? Troubleshoot issues by resolving them with maximum customer satisfaction. Take full ownership on customer problem/cases, monitor for proper and on time feedback. Document and track all problems, enquires and events in the CRM system. Act as ...
Posted 3 months ago
5.0 - 10.0 years
2 - 6 Lacs
Gurugram
Work from Office
R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, Top 100 Best Companies for Women by Avtar & Seramount, and amongst Top 10 Best Workplaces in Health & Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare work better for all by...
Posted 4 months ago
5.0 - 10.0 years
3 - 7 Lacs
Bengaluru
Work from Office
P1 C3 TSTS Position Support/QA Engineer (Mainframe) (QA Support/Level 4) Job Overview Margin team looking for a dependable and detail-oriented Mainframe and Support Engineer to join our IT Operations team. In this role, you will be responsible for supporting business-critical mainframe applications, ensuring system availability, resolving incidents, and performing root cause analysis. You will work closely with cross-functional teams to monitor, maintain, and support batch jobs, databases, and production systems. Key Responsibilities Provide day-to-day support for mainframe non-production environments Monitor and troubleshoot batch jobs using tools like JCL, Control-M, or CA-7 Analyze and re...
Posted 4 months ago
6.0 - 11.0 years
4 - 7 Lacs
Hyderabad
Work from Office
Immediate Job Openings on Linux Engineer _ Pan India_Contract Experience 6+ Years Skill Linux Engineer Location Pan India Notice Period Immediate . Employment Type Contract Linux Engineer Must be RedHat Certified and ITII Foundation certified. Working experience Over 6 years in fats paced UNIX environment. Excellent communication and articulation skill Ability to drive interaction with senior stakeholder. Comfortable to work in APAC/EMEA and weekend Unix Administration and troubleshooting skills, clear concepts Of L VM, user Management & Operating system Troubleshooting on filesystem & user access related issues. Deep understanding Of UNIX OS & Troubleshooting on various UNIX OS Issue Knowle...
Posted 4 months ago
4.0 - 8.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Manage and configure IBM Tivoli Netcool/OMNIbus systems for network monitoring and fault management. Ensure high availability and timely issue resolution across network infrastructures.
Posted 4 months ago
6.0 - 11.0 years
12 - 22 Lacs
Bengaluru
Work from Office
Can send in application to apeksha.patil@kyndryl.com Interested candidate please apply on the following link: https://kyndryl.wd5.myworkdayjobs.com/KyndrylProfessionalCareers/job/Bangalore-Karnataka-India/SSO-Lead_R-26698-1 Work location will be Bangalore Airport Job Description: SSO Lead - Backup (IBM Spectrum Protect / TSM) Job Title: SSO Lead - Backup & Data Protection (IBM Spectrum Protect / TSM) Location: [Bangalore/hybrid] Reports To: Head of Infrastructure / Shared Services Manager Job Summary: The SSO Lead for Backup & Data Protection is a highly experienced and technically proficient individual responsible for the strategic direction, design, implementation, and operational excellen...
Posted 4 months ago
1.0 - 6.0 years
3 - 6 Lacs
Mumbai
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...
Posted 4 months ago
1.0 - 6.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...
Posted 4 months ago
5.0 - 10.0 years
3 - 8 Lacs
Hyderabad, Bengaluru, Delhi / NCR
Work from Office
Role: IBM Tivoli Netcool Developer/Architect Experience: 5 years+ Location: Pan India Job Description: Knowledge and experience in IBM Tivoli Netcool Omnibus 8.1 and (previous versions) and Impact 7.1 Knowledge of Telecom terminologies, Networks, OSS, and SSL/TLS standard practices. Omnibus 8.1 components like probes, collection OS, Agg OS & Web GUI and their sub-components. In-depth understanding of network & NE monitoring concepts. Experience of integrating Netcool with external applications and systems. Knowledge about SNMP, syslog, SAM, Message bus probes (webhook, Websocket, etc.). Hands on experience of working with subversion(svn)/git. Basic knowledge of dbms & SQL queries. Hands on e...
Posted 4 months ago
5.0 - 8.0 years
27 - 42 Lacs
Mumbai
Work from Office
Primary mandate skills: Tivoli Work Scheduler Admin experience Secondary mandate skill: Tivoli Batch Scheduling experience Flexible to hire in any location – If not, please mention job location: ONLY MUMBAI Job description – TWS Admin Agents, FTA, DA installation maintaining the batch scheduling for applications, Master installation with IWS 10.1.3 Migration of jobs from 9.4 to 10.1 IWS jobs and inventory for applications by engaging with stakeholders to gather and document requirements, facilitating the batch jobs intake process, coordinating batch scheduling, promoting batch jobs from lower environments to production, monitoring batch execution, facilitating TWS documentation, and supporti...
Posted 4 months ago
10.0 - 14.0 years
35 - 50 Lacs
Mumbai
Work from Office
Job summary SRE Devops Engineer role in JPMC Mumbai office Responsibilities Setup CI/CD pipeline to achieve fully automated CI/CD process. Troubleshoot and rectify build pipeline issues. Schedule automated build and deployment and execute adhoc build request by AD team Hands on knowledge of Bitbucket GIT commands and branching strategies. Knowledge of Unix commands required for day to day operations and troubleshooting. Scripting knowledge for automation. Knowledge of webapps (weblogic Tomcat Apache IBM HTTP etc) and their troubleshooting. Working knowledge of schedulers ( control M Autosys etc). SSL/TLS certificate management. Basic DB connection and Query execution knowledge Knowledge of M...
Posted 4 months ago
0.0 - 3.0 years
1 - 3 Lacs
Gurugram
Work from Office
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Process Associate/Developer, Customer Service In this role, you will be responsible to demonstrate innov...
Posted 4 months ago
5.0 - 10.0 years
5 - 10 Lacs
Chennai, Tamil Nadu, India
On-site
Role ServiceNow Engineer 3+ years of experience in ServiceNow ITSM, in a Telecom environment or similar technology-led industry. Prier experience and understanding on ServiceNow development and integrations for ITSM module. Experience with ServiceNow issues analysis and fixing for ITSM modules. Oversee the incident and problem management processes, ensuring timely resolution of issues and identifying root causes for continuous improvement. Demonstrate in-depth knowledge of ServiceNow platform administration, configuration, customization, upgrade, and patching. Collaborate with cross-functional teams and stakeholders to integrate ServiceNow into overall project and support strategies. Demonst...
Posted 4 months ago
5.0 - 10.0 years
5 - 10 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Set-up CI/ CD pipelines from scratch to achieve fully automated CI/CD process Troubleshoot and rectify CI/ CD pipeline issues Schedule automated builds/ deployments and execute ad-hoc builds/ deployments requested by AD team Hands-on experience of Bitbucket/ GitHub, GIT commands, branching and merging strategies Knowledge of UNIX/ LINUX principles and hands-on experience in essential tools and command-line for day to day operations and troubleshooting Hands-on experience of bash/ shell/ python/ perl/ groovy scripting and automation using them to optimize tasks and monitoring Hands-on experience of webapps (Apache Tomcat, WebLogic etc.) and their troubleshooting Recognizes and able to trouble...
Posted 4 months ago
6.0 - 10.0 years
20 - 25 Lacs
Pune
Work from Office
We are currently seeking an experienced professional to join our team in the role of Sr. Associate Director. In this role, you will: Design and engineer software with the customer/user experience as a key objective. Actively contributes to Technology Engineering Practice by sharing Subject Matter Expertise from their area of specialism, best practice and learnings. Drives adherence to all standards and policies within their area of Technology Engineering Delivery and support of data related infrastructure and architecture to optimise data storage and consumption across the bank, including addressing functional and non-functional requirements relevant to data in large applications Design and ...
Posted 4 months ago
3.0 - 5.0 years
5 - 7 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...
Posted 4 months ago
6.0 - 8.0 years
12 - 18 Lacs
Noida
Remote
Role & responsibilities Provide support for day to day operations Support access provisioning / de-provisioning and resolve all access issues on mainframe, web security, SAP and other platforms Support COTS products as it relates to Production Control Security Analyst Must have good understanding of Windows, Linux and Mainframe systems Provide support to developers to analyze and resolve production issues. Provide 24/7 on call support for production processing. Review and resolve tickets assigned. Good documentation and communication skills Provide cross training support for other team members 1-2 Years Perl, Python, DOS, Bash scripting experience 1-2 Years Java and JavaScript development ex...
Posted 4 months ago
9.0 - 10.0 years
27 - 42 Lacs
Chennai
Work from Office
Job Description: z/OS Print Systems Programmer The z/OS Print Systems Programmer is responsible for installing, customizing, and maintaining the suite of print software generated in z/OS as well assists in other aspects of the z/OS environment. The z/OS Print Systems Programmer will: Install and customize third-party print software using z/OSMF, SMP/E or vendor specific installation. Provide leadership within the team. Provide mentoring to others inside and outside the team Research and evaluate software products. Ensure 24x7x365 Business reliability, availability, and scalability Support of Capacity Planning, Disaster Recover, etc. Required Skills 7+ Years working with z/OS Operating System...
Posted 4 months ago
6.0 - 10.0 years
20 - 30 Lacs
Gurugram
Hybrid
Act as the L2 lead for Netcool operations, handling escalations and mentoring junior team members. Netcool Automation exp is mandatory Monitor the health and performance of IBM Netcool components (OMNIbus, Impact, WebGUI).
Posted 5 months ago
4.0 - 5.0 years
6 - 7 Lacs
Hyderabad
Work from Office
Implements and manages IBM Tivoli Monitoring solutions, ensuring system performance and proactive issue resolution.
Posted 5 months ago
7.0 - 12.0 years
20 - 25 Lacs
Pune
Work from Office
Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team i...
Posted 5 months ago
9.0 - 14.0 years
5 - 12 Lacs
Hyderabad
Work from Office
Experience with automation tools such as Ansible or Puppet for environment management Familiarity with cloud platforms (AWS, Azure, etc.) and containerization technologies (Docker, Kubernetes) Knowledge of relational databases and experience with SQL for troubleshooting Expertise in Websphere Application Server administration Proficient in scripting languages such as Bash or Python for automation tasks Experience with monitoring tools like IBM Tivoli or Nagios
Posted 5 months ago
3 - 8 years
4 - 8 Lacs
Gurugram
Work from Office
Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : SAP ABAP Development for HANA, IBM Tivol Netcool Omnibus, Tivoli Impact Management Good to have skills : SAP ABAP Cloud Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will analyze, design, code, and test multiple components of application code across one or more clients. You will perform maintenance, enhancements, and/or development work. Your ty...
Posted 5 months ago
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