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SquadStack.ai
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Ticketing Executive

Ticketing Executive

SquadStack.ai

0 years

0 Lacs

navi mumbai maharashtra india

Posted:1 day ago| Platform:

Apply

Skills Required

communication planning documentation regulations service

Work Mode

On-site

Job Type

Full Time

Job Description

Dear Candidates,We are hiring for a

Ticketing Executive

role with our esteemed client, a leading organization operating across multiple domains in both domestic and international markets.

Position Details

Role:

TicketingExecutive (Voice)

Location:

Vashi, Navi Mumbai

Shift Timing:

For females primarily day shifts; For males 24*7 rotational

Experience:

Min 6 months in Ticketing

Qualification:

12th Pass / Graduate/ Undergraduate with good English communication skills

Interview Mode:

Virtual

Working days:

6 days, 1 rotational off

Key Responsibilities

Handling customer inquiries and providing travel solutions (flights, hotels, holiday packages, etc.).
Making reservations, issuing tickets, re-issuance, cancellations, and refunds.
Assisting customers with itinerary planning and travel documentation.
Providing accurate information on fares, schedules, policies, and regulations.
Managing customer queries via calls, emails, or chats in a professional manner.
Coordinating with airlines, hotels, and other vendors for smooth booking.
Ensuring excellent customer service and high customer satisfaction.

Requirements

Must have at least 6 months hands-on experience in ticketing, re-issuance, cancellations, and refunds
Strong communication and problem-solving skills.

Interested candidates

can share their updated CV at

rinkita.o@hiringsquad.co.in

or contact us at

7579022945

Best Regards,

Hiring Squad Team

This job is provided by Shine.com

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