Ticketing Executive

ERA Global Standards Certification

2 - 3 years

0 Lacs

noida uttar pradesh india

Posted:2 days ago| Platform:

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Skills Required

reconciliation reports galileo negotiation service leadership communication

Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for an experienced Air Ticketing Executive to manage our air ticketing department.

Ticketing Agent Duties and Responsibilities

Manage end-to-end air ticketing operations
Monitor seat allotments, flight schedules and tariff updates
Negotiate contracted fares and optimize use of special fares/deals
Oversee ticket issuance, modifications, exchanges, refunds etc.
Manage agent debit memo reconciliation and billing
Prepare air ticket sales reports and revenue forecasts
Lead, train and motivate the air ticketing team
Handle customer complaints regarding air tickets
Stay updated on aviation industry trends and technologies

Ticketing Agent Requirements and Qualifications

Bachelor’s degree in Travel & Tourism or related field
Minimum 2-3 years of experience as an Air Ticketing Executive
Excellent knowledge of GDS systems – Amadeus/Galileo/Sabre etc.
Strong analytical and negotiation skills
Ability to work well under pressure
Strong customer service orientation
Good leadership and communication abilities
Willingness to work in shifts, including evenings, weekends, and holidays, as travel schedules demand.

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