Ticketing Consultant (Back Office)

As a Sr. Ticketing Executive / Travel Consultant, you will play a key role in managing travel bookings, ensuring compliance with airline policies, and providing high-quality customer support. The ideal candidate for this role will have a strong command of GDS platforms and a proactive approach to resolving complex travel queries. - Manage international and domestic ticketing through Sabre and Amadeus systems. - Handle ADM, exchanges, refunds, and reissuances accurately and efficiently. - Ensure all bookings comply with airline and company policies. - Provide prompt and professional customer service to clients and partners. - Coordinate with internal departments for smooth travel operations. - Monitor and maintain data accuracy in booking and reporting systems. - Support quality control checks and assist with audit-related requirements. Qualifications Required: - Minimum 6 months of experience in the travel or airline domain (corporate or agency). - Proficiency in Sabre or Amadeus GDS platforms (hands-on ticketing experience mandatory). - Excellent communication and interpersonal skills. - Strong attention to detail with the ability to multitask in a fast-paced environment. - Knowledge of ADM processes, reissues, and fare rules. - Comfortable with assessments: SHL (Svar & Writex) and GDS skill evaluation. Why Join Us: If you join our team, you will have the opportunity to work with global clients and travel partners. We offer a collaborative, supportive, and growth-focused work culture. Additionally, you will have access to training and upskilling opportunities in advanced GDS systems. We provide a competitive salary based on experience and expertise. Feel free to call us at 8271273330 if you have any doubts.,