Textile Technical Solutions Manager

About our Company

Recover™ is a leading materials science company and global producer of low-impact, high-quality recycled cotton fiber and cotton fiber blends.

Our Purpose

We enable large-scale sustainable change in fashion through business value & inspiration.

Your role purpose

The main job purpose is to provide technical textile solutions using our Recover recycled fiber and ensuring customer satisfaction through constant communication and timely reporting. Collaborate with R&D to optimize fiber adoption methods and establish efficient workflows. Support commercial activities by engaging in strategic meetings with key stakeholders. Address customer claims by working with the Quality Department to uphold technical and quality standards. Prepare daily reports on customer statuses to monitor operational performance.

Your Essential Duties and Responsibilities

KEY TASKS AND RESPONSIBILITIES:

• Providing technical solutions:

  Assist customers, including spinners, fabric mills, and garment manufacturers, in developing the best product options using our Recover recycled fiber.

• Collaborating with R&D:

  Work closely with the research and development team to leverage robust processes for current and future fiber adoption methods.

• Managing communication:

  Maintain constant communication with customers to compile their needs, ensuring timely reporting and resolution.

• Establishing workflows:

  Coordinate with various departments to establish efficient workflows and work priorities for different customers.

• Commercial support:

  Actively participate and engage in meetings with customers, the commercial team, and other key areas such as product, R&D, and sustainability to discuss technical solutions and strategies.

• Customer claims support:

  Collaborate with the Quality Department to compile information needed for quality complaint reports and ensure adherence to technical and quality standards.

• Fiber performance report:

  Identify operational problems by observing and studying system functioning and performance results. Prepare a daily report for all customer statuses under development or in any production stages and ensure it is up to date.

• Enhanced customer satisfaction

  : By providing effective technical solutions and maintaining constant communication, customers have their needs addressed promptly and proactively, and be excited to work with and represent Recover

• Optimized operational efficiency

  : Establishing efficient workflows and work priorities

• Successful fiber adoption:

  Collaborating with R&D to leverage robust recycle fiber adoption process in various applications.

• Comprehensive reporting

  : Preparing daily reports on customer statuses to provide clear insights into operational performance and areas for improvement.

• Strong industry relationships:

  Good networking with spinners, mills and vertical suppliers

Competencies required

• Strong technical textile knowledge

  of fabrics and yarns with basic knowledge of fibers.

• Extensive knowledge of textile processing and machinery

  , especially knitting and/or weaving 100% cotton, synthetics, and blended yarns.

• Good networking

  with mills and vertical suppliers.

• Extensive knowledge of fabric preparation

  , dyeing, and finishing processes and machinery.

• Excellent organizational

  ,

  communication, and reporting

  skills with attention to detail.

• Strong problem-solving

  and

  analytical

  skills.

Work Experience

• Minimum 7 years of experience in a textile manufacturing, knitters, weavers, spinners or mills in a technical role or textile material department at any fashion brand
• Experience working with international costumers and brands

Education Requirements

Bachelor´s degree in Textile Engineer or relevant industries.

What we Offer

At Recover™, we offer an inspiring, innovative and purpose-driven work environment where you can be yourself, grow, and make an impact. As part of an international team of over 300 talented professionals from 16+ nationalities, you'll collaborate with diverse, motivated, and talented colleagues who are passionate about driving sustainable change.

We believe in fostering a flexible, innovative, and growth-oriented mindset, driven by a meaningful purpose: to enable large-scale sustainable change through business value and inspiration. This ambition fuels everything we do, inspiring us to contribute and growth.

Our corporate values

Care, Brave, Curious, Get it Done

Recover provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic.