Posted:18 hours ago|
Platform:
On-site
Full Time
Business Growth Aspects Supporting workshops in improvements of business parameters like Periodic Maintenance, Load growth etc. Assisting dealerships in reducing inefficiencies like TAT and increasing service/sales ratio. Analysis of workshop data and trend monitoring for customer retention and implementing new service strategies in the territory. Technical Aspects Handling critical customer complaints and technical issues of the territory Managing technical campaigns and recalls Escalation of product feedback at Head office Improving customer experience by implementation of SAS in workshops Assisting dealerships in reducing system and process related inefficiencies
Maruti Suzuki
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