Tendering Service Support Specialist

Role Overview: You will be supporting the mainstream transformer service organization and customers throughout the proposal process by preparing technical descriptions of the applied products and technology, determining costs, preparing documentation, and serving as key technical resources in the assigned area. Key Responsibilities: - Write value-added 2413 proposals (includes options, alternative, Digital, services ext) for mainstream transformers and ensure they are captured in current tools. - Be responsible for all technical, financial (costs and prices), and management aspects of assigned bids/estimates/proposals. - Review and comment on the customers" specification and requirements and determine appropriate solutions for proposals. - Identify potential risks in the bids/estimates/quotations, mitigate via clear submission assumptions, inclusions, exclusions, and conditions. - Coordinate reviewing certain legal aspects and Terms and Conditions of Sales as being negotiated with customers. - Participate in Risk Reviews and internal negotiations. - Communicate with Hitachi Energy and external factories for technical and commercial clarifications. - Present proposed solutions to Hitachi Energy Sales Team (giving final approval SOX compliance). - Support negotiation/clarification during the bidding process. Develop and maintain positive relationships with existing and new customers, and internal stakeholders. - Ensure cross-collaboration within the Sales/WCFE team, and actively promote collaboration with HUB BU. - Use judgment and initiative necessary to identify priorities, solve problems, meet schedule, adapt to change, and choose the most efficient ways to do the work. - Track proposal status and follow-up with customers. Support local AU 2413 Sales on their allocated states quoting and initiatives as needed. - Support Market Manager on Sales operations reporting (Reports, analysis, Win/Loss, Forecasting). - Provide technical and commercial analysis of competitive offers. Conduct lost proposal analysis to obtain better future bidding. - Provide market intelligence data. Propose process improvements to create a lean tendering process. - Live Hitachi Energy's core values of safety and integrity, taking responsibility for your actions while caring for your colleagues and the business. Qualifications Required: - Bachelor's degree in engineering. - Increased market share by quoting more / NPS / Data Quality in SFDC. Business ownership with WCFE / Factories / HUB. - Experience working for APMEA Regional and Local. Standardization of offerings. - Knowledge of Product & System Standard Packages. - Proficiency in both spoken & written English language is required.,