Telesales Specialist

2 - 6 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Description: As a Telesales Specialist based in Madurai, you will play a crucial role in reaching out to potential customers, conducting sales calls, and promoting products or services. Your responsibilities will include providing excellent customer service, addressing customer inquiries, and actively participating in sales training sessions. Your goal-oriented mindset, along with strong communication and organizational skills, will be essential in assisting customers with decision-making and maintaining detailed records of customer interactions and sales activities. Additionally, your ability to work effectively in a team environment and apply knowledge gained from training programs will contribute to your success in this role. Key Responsibilities: - Identify and reach out to potential customers through sales calls - Provide excellent customer service and address customer inquiries - Promote products or services effectively - Actively participate in sales training sessions - Assist customers with decision-making - Maintain detailed records of customer interactions and sales activities Qualifications Required: - Strong Customer Service and Customer Support skills - Excellent Communication skills, both verbal and written - Experience in Sales and understanding of sales processes - Ability to participate and apply knowledge from Training programs - Goal-oriented mindset and ability to work in a team environment - Organizational skills with attention to detail - Basic proficiency in computer systems and CRM software Job Description: As a Telesales Specialist based in Madurai, you will play a crucial role in reaching out to potential customers, conducting sales calls, and promoting products or services. Your responsibilities will include providing excellent customer service, addressing customer inquiries, and actively participating in sales training sessions. Your goal-oriented mindset, along with strong communication and organizational skills, will be essential in assisting customers with decision-making and maintaining detailed records of customer interactions and sales activities. Additionally, your ability to work effectively in a team environment and apply knowledge gained from training programs will contribute to your success in this role. Key Responsibilities: - Identify and reach out to potential customers through sales calls - Provide excellent customer service and address customer inquiries - Promote products or services effectively - Actively participate in sales training sessions - Assist customers with decision-making - Maintain detailed records of customer interactions and sales activities Qualifications Required: - Strong Customer Service and Customer Support skills - Excellent Communication skills, both verbal and written - Experience in Sales and understanding of sales processes - Ability to participate and apply knowledge from Training programs - Goal-oriented mindset and ability to work in a team environment - Organizational skills with attention to detail - Basic proficiency in computer systems and CRM software

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