Telesales Representative

Job Title: Telesales Representative

Department: Sales

Location: X-22, F Block, Pocket X, Okhla Phase II, Okhla, New Delhi, Delhi 110020, India

Experience Required: 1+ Year

Employment Type: Full-Time

Monthly Salary: upto 13k

Job Summary:

We are seeking a highly motivated and results-driven Telesales Representative with 1+ years of experience in selling products and services over the phone. The ideal candidate should have strong communication and negotiation skills, a proven ability to meet daily sales targets, and proficiency in CRM tools and Microsoft Excel. You should be confident in engaging with potential customers, understanding their needs, and offering suitable solutions with a persuasive and customer-first approach.

Key Responsibilities:

• Conduct outbound calls to prospective and existing customers to promote and sell the company’s products and services.
• Achieve and exceed daily/weekly/monthly call and sales targets
• Maintain detailed records of calls, leads, customer interactions, and outcomes using CRM software.
• Follow up on leads and inquiries promptly to maximize conversion rates.
• Handle objections and close sales using effective negotiation and convincing techniques.
• Provide accurate product/service information and address customer concerns or questions confidently.

Required Skills & Qualifications:

• Minimum 1 year of telesales experience, preferably in both product and service sales.
• Proficiency in CRM software (e.g., Zoho, Salesforce, HubSpot, or similar).
• Strong communication skills – verbal and written
• Skilled in using Microsoft Excel for data entry and basic analysis.
• Quick learner with the ability to adapt to new tools and product knowledge.

Preferred Qualifications

• Experience working in fast-paced BPO/KPO or inside sales environments.
• Certification or training in sales, negotiation, or customer service is a plus.

Compensation & Benefits:

• Competitive base salary + performance-based incentives.
• Incentive bonuses on meeting/exceeding targets.
• Professional growth and training opportunities.

Work Schedule:

Monday to Saturday, 10:00 AM to 7:00 PM

On-site role.

Job Type: Full-time

Pay: ₹12,000.00 - ₹13,000.00 per month

Schedule:

• Day shift

Application Question(s):

• 1. Are you comfortable with this location?
• 2. Are you comfortable with the salary we are offering?
• 3. How many years of experience do you have as a telesales representative
• 4. Which CRM tool are you proficient in?

Work Location: In person