Telesales Representative

Role Overview

As a Tele Sales Executive at EMB Global, you will play a pivotal role in driving company sales and growth by engaging with potential clients over the phone. You will be responsible for educating prospects on our products/services, identifying sales opportunities, and converting leads into customers.

Key Responsibilities

• Initiate outbound calls to potential customers and respond promptly to inquiries.
• Present, promote, and sell products/services using persuasive communication skills.
• Identify and qualify sales opportunities by understanding customer needs.
• Maintain accurate records of calls, leads, and sales conversions using CRM software.
• Meet or exceed daily and monthly sales targets.
• Follow up with leads and nurture client relationships to ensure repeat business.
• Handle customer complaints and resolve issues to maintain customer satisfaction.
• Work collaboratively with the sales team to achieve overall sales goals.

Requirements

• Bachelor’s degree in any field (preferred).
• Prior experience in tele sales, inside sales, or customer service is an advantage.
• Excellent verbal communication and listening skills.
• Ability to handle rejections and remain motivated.
• Proficiency in MS Office and CRM systems.
• Strong organizational and time management skills.