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Telesales Representative

Cogent E Services Pvt Ltd

1 - 31 years

2 Lacs

Brookefield, Bengaluru/Bangalore

Posted:2 days ago| Platform: Apna logo

Apply

Skills Required

communication chat troubleshooting empathy support collaboration adaptability

Work Mode

On-site

Job Type

Full Time

Job Description

Strong Communication Skills – Able to clearly and patiently communicate with customers via phone, email, or chat, ensuring their issues are understood and addressed effectively. Problem-Solving Abilities – Skilled in quickly identifying issues, troubleshooting problems, and finding appropriate solutions to ensure customer satisfaction. Empathy and Patience – Demonstrates understanding and care when dealing with frustrated or confused customers, creating a positive support experience. Product Knowledge – Maintains in-depth understanding of the company's products or services to provide accurate and helpful information to customers. Team Collaboration and Adaptability – Works well with support team members and adapts to changing tools, processes, or customer needs in a dynamic environment.

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Telesales Representative