Telesales Officer - EMI & Collection (Experience candidate's only)

1 - 4 years

2 - 3 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibility:

- Contact policy holders for overdue insurance premiums, bounced EMI recoveries, or missed renewals payments.

- Communicate effectively in multiple regional languages (E.g: Tamil , Hindi, Telugu, Kannada, Malayalam) to handle pan - india customers.

- Follow up via calls, SMS to ensure timely recovery of premiums or loan EMIs

- Explain policy benefits, revival clauses, and consequences of non -payments.

- Negotiate and persuade customers for timely payments and reslove objectives

- Meet daily, weekly, and monthly recovery targets.

- Prior experience in insurance collections, policy revival or EMI recovery preferred.

- Target - oriented mindset with professionalism.

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