Telesales Executive

Company: Sushain Wellness and Wholeness Pvt. Ltd. Industry: Healthcare – Ayurveda, Yoga & Homeopathy Head Office Location: Lucknow, Uttar Pradesh Website: www.sushainclinic.com Nature of Roles: Health Counsellors and Customer Care Executives Segments: • Freshers – 0 to 1 Year of Experience • Experienced – 1 to 3 Years of Experience No. of Positions: Multiple Location: Lucknow (On-site) Work Process: B2C – Health Product and Service Sales (Ayurvedic & Homeopathy based) Languages Required: Hindi & Basic English Key Skills: Communication, Sales Conversational Skills, Empathy, Telecalling, Product Understanding Shift Timing: Day Shift for Female candidates and rotating night shift for male caldidates (Timings to be finalized) Hiring Urgency: Immediate   📄 Job Descriptions (JDs) ✅ Position: Health Counsellor (Fresher) Experience: 0 to 1 year Location: Lucknow Education: Any Graduate (Preference: Healthcare background) CTC: As per industry standard Responsibilities: • Handle inbound and outbound calls with empathy and understanding • Guide customers regarding Ayurvedic and Homeopathic products/services • Understand basic health issues and recommend relevant solutions • Maintain call logs and follow-ups in CRM • Assist in scheduling consultations with doctors on Sushain’s platform Required Skills: • Good communication skills (Hindi mandatory, English preferred) • Eagerness to learn and grow in the healthcare domain • Pleasant and confident voice tone   ✅ Position: Health Counsellor (Experienced) Experience: 1 to 3 years in BPO/Tele-sales/Healthcare Location: Lucknow Education: Graduate (Preference: Healthcare/Sales Background) CTC: Higher bracket depending on experience Responsibilities: • Tele-counselling on Ayurvedic and Homeopathic wellness products • Handle incoming queries and convert leads into consultations/orders • Achieve sales targets and maintain customer satisfaction • Coordinate with internal teams and Ayurvedic doctors for follow-ups • Track performance metrics and update CRM records Required Skills: • Strong interpersonal and sales skills • Prior experience in health/wellness domain preferred • Proficient in handling objections and converting leads • Good grasp of CRM tools and MS Office