Telesales Executive

Job Description

Job Title: Telesales Executive – Photobook Printing & Customization Department: Sales Employment Type: Full-Time Experience Level: 0–3 years Job Summary As a Telesales Executive at Canvera, you will play a pivotal role in connecting with photographers, studios, and individual customers to promote our premium photobook printing and customization services. Your primary responsibility will be to drive sales through outbound and inbound calls, ensuring a seamless customer experience from inquiry to order placement. Key Responsibilities ● Lead Generation & Conversion: Initiate outbound calls to potential clients, introduce Canvera's photobook services, and convert leads into sales. ● Customer Engagement: Handle inbound inquiries, understand customer requirements, and provide tailored solutions. ● Product Knowledge: Maintain up-to-date knowledge of Canvera's products and customization options to effectively address customer queries. ● CRM Management: Accurately record customer interactions, feedback, and sales in the CRM system. ● Target Achievement: Meet and exceed monthly sales targets and KPIs. ● Feedback Collection: Gather customer feedback to inform product development and improve service quality. Qualifications & Skills ● Education: Minimum of a high school diploma; a bachelor's degree in Business, Marketing, or a related field is preferred. ● Experience: 0–3 years in telesales, customer service, or a related role; freshers with strong communication skills are encouraged to apply. ● Technical Proficiency: Familiarity with CRM software and basic computer applications. ● Sales Acumen: Strong persuasive and negotiation skills with a customer-centric approach. ● Organizational Skills: Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. Benefits ● Competitive salary with performance-based incentives. ● Health insurance coverage. ● Provident Fund (PF) contributions. ● Paid time off and sick leave. ● Opportunities for professional development and career advancement. ● Comprehensive training on products and sales techniques. We recommend reading about us: Canvera is an online photography company based in Bangalore, India, specializing in photo-based products and serving as a marketplace for professional photographers. Canvera hosts India's largest online directory of professional photographers, facilitating connections between photographers and clients. It provides e-commerce platforms for photographers to sell their work online and manage their businesses. We offer a wide range of printing services, including photobooks, posters, canvases, and other personalized photo products. The company caters to professional photographers and individuals looking to preserve their memories through high-quality prints and albums. The company emphasizes high-quality printing and materials, with state-of-the-art equipment and quality control processes