Telesales Executive

Job Title: Tele-Consultant

Location: Ghatkopar

Job Summary:

The Tele-Consultant plays a crucial role in connecting with potential patients, understanding their

healthcare needs, and scheduling appointments at our clinic. This position requires excellent

communication skills, a patient-centered approach, and the ability to drive appointment bookings

effectively.

Key Responsibilities:

● Patient Consultation: Engage in consultative conversations to understand patients'

healthcare requirements, concerns, and preferences.

● Appointment Scheduling: Schedule appointments for potential patients, ensuring an

efficient use of clinic resources and provider availability.

● Clinic Services: Provide information about the clinic's services, healthcare providers, and

procedures to address patient inquiries.

● Appointment Follow-Up: Conduct follow-up calls to ensure patients attend their scheduled

appointments and address any questions or concerns.

● Appointment Reminders: Send appointment reminders to confirmed patients to reduce

no-show rates.

● Database Management: Maintain accurate and up-to-date records of potential patients,

appointments, and interactions in the clinic's CRM system.

● Performance Targets: Achieve and exceed performance targets related to appointment

booking and patient engagement.

● Patient Feedback: Gather feedback and suggestions from potential patients to improve

appointment booking processes and services.

● Training and Development: Participate in ongoing training and development to stay updated on clinic services and communication techniques.

Kindly share me updated cvs on [email protected] or on7304500576

Job Types: Full-time, Permanent

Pay: ₹8,658.88 - ₹40,000.00 per month

Benefits:

• Cell phone reimbursement
• Provident Fund

Schedule:

• Day shift
• Morning shift
• Weekend availability

Supplemental Pay:

• Performance bonus

Expected Start Date: 24/07/2025