Telesales Executive

Job Summary:

We are looking for a dynamic and customer-oriented Insurance Sales Executive with at least 2 years of experience in telecalling, client handling, and backend operations in the insurance sector. The ideal candidate should have a solid understanding of insurance products (Life/Health/General) and should be capable of managing both front-end sales calls and back-end support processes.

Key Responsibilities:

• Conduct outbound calls to prospective customers to promote and sell insurance products.
• Handle inbound customer queries related to insurance plans, renewals, and claims.
• Generate leads and follow up with interested customers to close sales.
• Maintain and update customer records, policy details, and lead tracking systems.
• Coordinate with internal teams for policy issuance, documentation, and backend operations.
• Ensure adherence to compliance and regulatory requirements while pitching insurance products.
• Handle after-sales service and support, including renewals and policy servicing.
• Maintain a high level of product knowledge to address customer needs effectively.
• Achieve monthly and quarterly sales targets and performance KPIs.

Required Skills & Qualifications:

• Graduate in any discipline (preferred: Finance/Commerce/Business).
• Minimum 2 years of experience in insurance sales, telecalling, or backend insurance operations.
• Strong communication and persuasive skills (both Hindi and English).
• Good understanding of various insurance products (Life/Health/General).
• Proficiency in MS Office and CRM tools.
• Ability to multitask and manage administrative duties effectively.
• Customer-centric approach with a positive attitude.

Salary: As per industry standards + Incentives
Reporting To: Sales/Operations Manager

Job Type: Full-time

Pay: ₹9,885.56 - ₹18,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person

Expected Start Date: 01/08/2025