Telesales Executive

Key Responsibilities

• Outbound Calling & Prospecting: Contact potential and existing customers to inform them about products or services, generate leads, and initiate sales discussions.
• Product Presentation: Clearly explain product features and benefits, tailoring the information to meet the customer's specific needs.
• Sales Target Achievement: Work towards and achieve individual and team sales targets and quotas.
• Customer Relationship Management: Build and maintain strong relationships with customers to foster repeat business and ensure customer satisfaction.
• Inbound Call Handling: Address inbound customer inquiries, resolve issues, and provide appropriate solutions and support.
• Record Keeping: Maintain accurate records of customer interactions, sales activities, and update customer information in the database or CRM system.
• Lead Follow-up: Follow up on leads generated from marketing campaigns or other sources to maximize conversion rates.
• Team Collaboration: Work with other sales executives and team members to develop effective sales strategies and achieve overall team goals.

Qualifications & Skills

• Experience: Proven experience in a telesales or other sales/customer service role with a track record of meeting sales targets.
• Communication Skills: Excellent verbal communication, interpersonal skills, and a customer-focused attitude.
• Product Knowledge: Ability to quickly learn about products and services and explain them effectively.
• Resilience: A cool temperament and the ability to handle rejection and customer objections.
• Technical Skills: Proficiency with CRM software, telephone systems, and other relevant computer programs.
• Organizational Skills: Good time management skills and the ability to handle multiple tasks simultaneously.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Flexible schedule
• Health insurance
• Paid sick time
• Provident Fund

Language:

• Hindi (Preferred)
• English (Required)

Work Location: In person