Telesales Executive (20k - 25k)

Company Description

The National Industries Research and Development Council (NIRDC) is a prominent organization dedicated to enhancing industrial growth, particularly in the MSME, Food Processing, Fisheries, and Agriculture sectors. Supported by key governmental ministries such as the Ministry of MSME, MOFPI, and the Ministry of Agriculture, NIRDC plays a critical role in raising awareness and guiding industries about available grants, schemes, and support initiatives. By fostering entrepreneurship and innovation, NIRDC aims to drive industrial development and create meaningful economic opportunities in these key sectors.

Role Description

This is a full-time, on-site Telesales Executive role based in Kochi with a salary range of 20k - 25k. The Telesales Executive will be responsible for conducting outbound calls to prospective clients, generating leads, and promoting services or products. Responsibilities include assisting customers with inquiries, providing exceptional customer support, and effectively closing sales. The role requires proactive communication with clients to maintain strong relationships and ensure customer satisfaction.

Qualifications

• Excellent Communication and interpersonal skills
• Proficiency in Customer Service and Customer Support for handling inquiries and resolving concerns
• Experience in Lead Generation and Sales to drive results and achieve targets
• Ability to build rapport and effectively address client needs
• Strong time management and organizational abilities
• Proven ability to work in an on-site and fast-paced professional environment