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Telesales Associate

1 - 5 years

1 - 4 Lacs

Posted:5 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Dear Candidates, We are hiring for an Telesales Executive. Department: Sales & Marketing Industry: Retail Location: Nikol, Ahmedabad Job Summary: We are looking for a persuasive and results-driven Telesales Executive to join our retail sales team. In this role, you will contact potential and existing customers by telephone to sell products, offer promotions, and provide information about our services. You must be able to handle rejections, work under pressure, and close sales effectively. Key Responsibilities: Make outbound calls to customers to promote and sell retail products or services. Understand customer needs and provide appropriate product recommendations. Respond to customer inquiries, handle objections, and resolve issues professionally. Follow up on leads generated through marketing campaigns, social media, or customer referrals. Meet or exceed assigned sales targets, call volume, and conversion KPIs. Record all sales calls, customer feedback, and order details in CRM software. Keep up to date with product knowledge, pricing, promotions, and company policies. Coordinate with logistics, finance, and after-sales teams to ensure smooth order processing. Maintain a positive, friendly, and professional attitude on every call.

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