Telesales Agent

Job Description – Telesales Agent

Location: Banjara Hills/Gachibowli - Hyderabad
Department: Sales & Marketing
Reports to: Sales Manager

About KnewU Clinic

KnewU Clinic is a premium wellness and aesthetics clinic offering advanced treatments to help clients look and feel their best. We pride ourselves on delivering exceptional customer experiences with cutting-edge solutions in health, beauty, and wellness.

Role Overview

We are seeking a motivated and persuasive Telesales Agent to join our team. The primary responsibility will be to connect with potential clients over the phone, introduce them to our clinic’s services, and drive daily walk-ins while achieving weekly and monthly sales targets.

Key Responsibilities

• Make outbound calls to prospective clients from provided databases and leads.
• Explain KnewU Clinic’s services, offers, and benefits effectively to generate interest.
• Schedule and confirm appointments to ensure consistent daily walk-ins.
• Achieve and exceed daily, weekly, and monthly targets for walk-ins and conversions.
• Follow up with leads and maintain a strong sales pipeline through CRM.
• Handle client queries professionally and provide accurate information.
• Work closely with the marketing and sales team to optimise conversion strategies.
• Maintain call logs, track performance, and report progress to the Sales Manager.

Key Requirements

• Proven experience in telesales/telemarketing/customer service (clinic, healthcare, or wellness industry preferred).
• Excellent communication and persuasion skills (English & local language proficiency).
• Target-driven with the ability to meet and exceed goals under pressure.
• Strong interpersonal skills and a customer-first mindset.
• Familiarity with CRM software and sales tracking tools is an advantage.
• Ability to work independently and as part of a team.

Performance Metrics

• Daily walk-ins delivered to the clinic.
• Achievement of weekly and monthly appointment and sales targets.
• Conversion rate from calls to confirmed appointments.
• Client satisfaction and positive feedback.

What We Offer

• Competitive salary with performance-based incentives/commissions.
• Comprehensive training on products, services, and sales techniques.
• Opportunity to grow within a fast-expanding clinic brand.
• Supportive team environment focused on excellence.

Job Type: Full-time

Pay: From ₹15,000.00 per month

Language:

• Hindi (Required)
• English (Required)

Work Location: In person