Telesales Agent

About the Role

We are looking for a motivated and results-driven Sales & Telesales Agent to join our team. The ideal candidate will be responsible for reaching out to potential customers, generating leads, presenting products or services, and closing sales through phone calls and digital communication.

Key Responsibilities

• Make outbound sales calls to potential customers and follow up on leads.
• Handle inbound inquiries, understand customer needs, and provide appropriate solutions.
• Present products/services clearly and persuasively to prospects.
• Maintain daily call logs, update CRM systems, and track sales activities.
• Meet and exceed monthly/quarterly sales targets.
• Build and maintain strong customer relationships to encourage repeat business.
• Identify sales opportunities, cross-sell and upsell relevant products/services.
• Handle objections professionally and ensure customer satisfaction.
• Collaborate with the sales team to improve scripts, strategies, and processes.

Requirements

• Proven experience in telesales, telemarketing, or direct sales (preferred).
• Excellent communication and negotiation skills.
• Strong persuasion and closing ability.
• Ability to handle high-volume outbound calling.
• Basic computer skills and familiarity with CRM systems.
• Ability to work under pressure and achieve targets.
• Positive attitude, self-motivated, and customer-focused.
• High school diploma required; Bachelor’s degree is a plus.

Skills

• Strong verbal communication
• Customer service orientation
• Active listening
• Problem-solving
• Time management
• Sales mindset and goal-oriented behavior

Benefits

• Competitive salary + commission
• Performance-based incentives
• Training and career growth opportunities
• Supportive and dynamic work environment

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Paid sick time

Ability to commute/relocate:

• Faridabad, Haryana: Reliably commute or planning to relocate before starting work (Required)

Education:

• Secondary(10th Pass) (Required)

Work Location: In person